No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk Equal Opportunity Employer This employer ...
No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk Equal Opportunity Employer This employer ...
Remote Customer Service Representative
Appleton, WI · On-site +1
$18/hr
When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Have a positive attitude, great work ethic and a passion for helping others * Be dependable and ...
Remote Customer Service Representative
Appleton, WI · On-site +1
$18/hr
When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Have a positive attitude, great work ethic and a passion for helping others * Be dependable and ...
Remote Customer Service Representative
Appleton, WI · Remote
$18/hr
When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Have a positive attitude, great work ethic and a passion for helping others * Be dependable and ...
Remote Customer Service Representative
Appleton, WI · Remote
$18/hr
When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Have a positive attitude, great work ethic and a passion for helping others * Be dependable and ...
Web Developer - Entry Level
Madison, WI · On-site +1
... helped our clients accomplish their technology goals. Visit our website at www.hardindd.com and ... Our company is open to hybrid models and remote work with trusted long term employees, but new ...
Web Developer - Entry Level
Madison, WI · On-site +1
... helped our clients accomplish their technology goals. Visit our website at www.hardindd.com and ... Our company is open to hybrid models and remote work with trusted long term employees, but new ...
Web Developer - Entry Level
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$55K - $70K/yr
... helped our clients accomplish their technology goals. Visit our website at www.hardindd.com and ... Our company is open to hybrid models and remote work with trusted long term employees, but new ...
Web Developer - Entry Level
Madison, WI · On-site +1
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... helped our clients accomplish their technology goals. Visit our website at www.hardindd.com and ... Our company is open to hybrid models and remote work with trusted long term employees, but new ...
The Busick Agency is looking for remote sales representatives to become a part of our team to run ... We help individuals find the most viable solutions for their needs and budget. What We Don't Do: We ...
The Busick Agency is looking for remote sales representatives to become a part of our team to run ... We help individuals find the most viable solutions for their needs and budget. What We Don't Do: We ...
The Busick Agency is looking for remote sales representatives to become a part of our team to run ... We help individuals find the most viable solutions for their needs and budget. What We Don't Do: We ...
The Busick Agency is looking for remote sales representatives to become a part of our team to run ... We help individuals find the most viable solutions for their needs and budget. What We Don't Do: We ...
The Busick Agency is looking for remote sales representatives to become a part of our team to run ... We help individuals find the most viable solutions for their needs and budget. What We Don't Do: We ...
The Busick Agency is looking for remote sales representatives to become a part of our team to run ... We help individuals find the most viable solutions for their needs and budget. What We Don't Do: We ...
With the majority of our management team starting as entry-level employees, you can feel confident ... We help our most motivated team members advance quickly through the company and become Auto Glass ...
With the majority of our management team starting as entry-level employees, you can feel confident ... We help our most motivated team members advance quickly through the company and become Auto Glass ...
Entry Level - Automotive Wheel Repair Technician
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Help us reach new heights and receive the respect, rewards and recognition you deserve. Automotive Wheel Technician - No Experience Needed! Training: Fully Paid (Includes Travel, Food, and ...
Entry Level - Automotive Wheel Repair Technician
Franklin, WI · On-site +1
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Help us reach new heights and receive the respect, rewards and recognition you deserve. Automotive Wheel Technician - No Experience Needed! Training: Fully Paid (Includes Travel, Food, and ...
100 Percent Remote Entry Level
Wisconsin Dells, WI · On-site +1
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AO Globe Life is expanding nationwide and hiring professionals who want to help individuals and ... Our remote-first organization focuses on mentorship, professional growth, and helping agents build ...
100 Percent Remote Entry Level
Wisconsin Dells, WI · On-site +1
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AO Globe Life is expanding nationwide and hiring professionals who want to help individuals and ... Our remote-first organization focuses on mentorship, professional growth, and helping agents build ...
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
New
Forest Inventory Technician
Tomahawk, WI · On-site +1
$17.25 - $22.50/hr
This is considered an entry-level position, although previous professional experience is helpful ... This position will require travel and working in remote locations. WHAT YOU WILL DO This position ...
Forest Inventory Technician
Tomahawk, WI · On-site +1
$17.25 - $22.50/hr
This is considered an entry-level position, although previous professional experience is helpful ... This position will require travel and working in remote locations. WHAT YOU WILL DO This position ...
Entry Level Remote Help Desk Technician information
What is the difference between Entry Level Remote Help Desk Technician vs Technical Support Specialist?
| Aspect | Entry Level Remote Help Desk Technician | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+ often preferred | CompTIA A+ or similar certifications common |
| Work Environment | Remote, help desk or call center | Remote or on-site, technical support roles |
| Employer Usage | IT service providers, corporations, MSPs | IT companies, tech support firms, corporations |
| Search Intent | Entry level remote help desk jobs, tech support roles | Technical support jobs, troubleshooting roles |
While both roles involve assisting users with technical issues remotely, the Entry Level Remote Help Desk Technician typically focuses on basic troubleshooting and customer support, often requiring certifications like CompTIA A+. The Technical Support Specialist may handle more complex issues and may work on-site or remotely, with similar certification requirements. Both roles are common in IT support environments and serve as entry points into the tech industry.
What are the most commonly searched types of Remote Help Desk Technician jobs in Wisconsin?
The most popular types of Remote Help Desk Technician jobs in Wisconsin are:
What are popular job titles related to Entry Level Remote Help Desk Technician jobs in Wisconsin?
For Entry Level Remote Help Desk Technician jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Help Desk Technician jobs in Wisconsin look for?
The top searched job categories for Entry Level Remote Help Desk Technician jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Remote Help Desk Technician jobs?
Cities in Wisconsin with the most Entry Level Remote Help Desk Technician job openings:
Tier 1 Technical Support Representative (REMOTE WISCONSIN)
La Crosse, WI • On-site, Remote
Aureon •
Telecommunications • 501 - 1,000 employees501 - 1,000 employees
3.4
Based on 7 frontline employees who took The Breakroom Quiz
226th of 226 rated it services
Paid breaks
Respectful managers
Good training
Uninterrupted breaks
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 28 days ago
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988
