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Entry Level Remote Help Desk Technician Jobs (NOW HIRING)

ACI Infotech

Help Desk Technician

$20.50 - $27.75/hr

Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket ...

Terrestris LLC

Remote Help Desk Specialist

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...

AA2IT

Help Desk Technician

$20.50 - $27.75/hr

AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...

MetroSys

Help Desk Technician

Tampa, FL · Remote

Position Overview MetroSys is seeking a customer-focused Help Desk Technician I to provide ... Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ...

New

MetroSys

Help Desk Technician

Tampa, FL · On-site +1

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Help Desk Technician I to provide ... Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ...

New

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

PSI (Proteam Solutions)

Help Desk Technician-Remote

$20.50 - $27.75/hr

PSI (Proteam Solutions) is a company seeking a Help Desk Technician to provide support for customers and end users of services. The role involves diagnosing problems, guiding users through ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

WarrCloud

IT Help Desk Technician

Why Join Us? * 100% Remote opportunity * Competitive salary + annual bonus * Stock Options * Health ... as a Help Desk Technician or IT customer service support role. * Strong knowledge of computer ...

New

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...

Harbor IT

Help Desk II

$20.50 - $27.75/hr

The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery organization, serving as a primary escalation point for complex support tickets across healthcare, ...

Centaris

Level 2 Help Desk Technician

Sterling Heights, MI · Remote

$18.50 - $25.25/hr

Description Leading IT Service Provider seeks Level 2 Help Desk Technician to work within ... Active Directory, File and Print Services, DNS, DHSP, IIS, and Remote Desktop Services Server ...

Trilon

Help desk Technician

$23 - $30/hr

The Helpdesk Technician plays a key role in making that vision real by providing frontline support ... Basic understanding of networking, remote connectivity, and VPN troubleshooting * Excellent ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer ... entry-level IT support experience looking to grow their technology careers. Key Responsibilities

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Entry Level Remote Help Desk Technician information

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How much do entry level remote help desk technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Help Desk Technician vs Technical Support Specialist?

AspectEntry Level Remote Help Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or similar certifications common
Work EnvironmentRemote, help desk or call centerRemote or on-site, technical support roles
Employer UsageIT service providers, corporations, MSPsIT companies, tech support firms, corporations
Search IntentEntry level remote help desk jobs, tech support rolesTechnical support jobs, troubleshooting roles

While both roles involve assisting users with technical issues remotely, the Entry Level Remote Help Desk Technician typically focuses on basic troubleshooting and customer support, often requiring certifications like CompTIA A+. The Technical Support Specialist may handle more complex issues and may work on-site or remotely, with similar certification requirements. Both roles are common in IT support environments and serve as entry points into the tech industry.

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Entry Level Remote Help Desk Technician jobs near you
Infographic showing various Entry Level Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

ACI Infotech

Remote

$20.50 - $27.75/hr

Full-time

Re-posted 23 days ago

Job description

Role: Help Desk Technician
Duration: 9+ Months
Mode: Remote
Scope of work:
  • Answering phone calls, working tickets, and responding to chats related to the UPN Project
  • Document issues using the CA ticket system
  • Identify and report trends related to the UPN Project
  • Provide backup support to the Tier 1 Service Desk team which may be unrelated to the UPN Project

Required skills and experience:
  • Minimum 3 years of large volume technical call center experience
  • Minimum 3 years of technical background focusing on troubleshooting common computer issues
  • Minimum 3 years of customer service experience in a technical support environment
  • Possesses critical thinking and root-cause analysis skills
  • Ability to stay on task
  • Experience supporting Microsoft 365 and OneDrive
  • Experience supporting MFA (Multi-Factor Authentication)
  • Experience using a ticketing system to track work
  • Ability to take phone calls and wear a headset for long periods of time
  • Ability to communicate effectively through written communications

Apply