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Part Time Remote Help Desk Technician Jobs (NOW HIRING)

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... MinMaxQualificationsQualifications * 5+ years of hands-on IT support or Help Desk experience.

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... Qualifications Qualifications * 5+ years of hands-on IT support or Help Desk experience. * Strong ...

JCCGCI

Program Assistant (Part-Time, Remote)

Brooklyn, NY · On-site +1

$23 - $24/hr

Description Since its founding in 1991, the NonProfit HelpDesk (NPHD) has helped more than 2,500 ... The NonProfit HelpDesk (NPHD), a project of JCCGCI, is seeking a part-time, fully remote Program ...

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How much do part time remote help desk technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a part time remote help desk technician?

Part time remote help desk technicians are IT professionals who provide technical support to users from a remote location, working fewer hours than a full-time schedule. They assist customers or employees with troubleshooting software, hardware, or network issues via phone, email, or chat. These technicians often work flexible shifts, making the role suitable for those seeking work-life balance or additional income. Their responsibilities include resolving common technical problems, escalating complex issues, and ensuring users have a positive support experience.

How does a part time remote help desk technician typically collaborate with on-site IT staff and users?

As a part-time remote Help Desk Technician, you will regularly communicate with both users and on-site IT staff through email, chat, or video calls. Collaboration is key to quickly resolving technical issues, documenting support tickets, and escalating complex problems when necessary. You may participate in virtual team meetings to stay updated on system changes and share best practices. Building strong remote communication skills will help you work efficiently with colleagues and maintain a seamless support experience for users.

What are the key skills and qualifications needed to thrive as a part time remote help desk technician, and why are they important?

To thrive as a Part Time Remote Help Desk Technician, you need foundational IT knowledge, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote access tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users remotely. These competencies are vital for quickly resolving technical issues, ensuring user satisfaction, and maintaining productivity in a distributed work environment.
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Part Time Remote Help Desk Technician jobs near you
Infographic showing various Part Time Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Support Technician (Part-Time, REMOTE)

Connection

Remote

$38 - $40/hr

Part-time

Re-posted 11 days ago

Job description

Overview

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)

Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38-40/hour

Position Overview

We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.

As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

ResponsibilitiesResponsibilities
  • Provide remote technical support to end users for hardware, software, and connectivity issues.
  • Troubleshoot and resolve Microsoft 365 (Office 365) issues.
  • Administer basic user account management within Active Directory.
  • Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
  • Diagnose and resolve common PC and peripheral issues.
  • Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
  • Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
  • Document support activities and follow established support processes.
MinMaxQualificationsQualifications
  • 5+ years of hands-on IT support or Help Desk experience.
  • Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
  • Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
  • Excellent communication and interpersonal skills with a strong customer service mindset.
  • Ability to work independently in a remote support environment.
  • Strong troubleshooting, organization, and time management skills.

Start Date: Early August

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Employment Type: PART_TIME

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