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Part Time Remote Help Desk Technician Jobs (NOW HIRING)

Booz Allen Hamilton, Inc.

Help Desk Specialist

Doral, FL · On-site +1

$52K - $108K/yr

Remote Work: Yes Job Number: R0245340 Location: Doral,FL,US Share job via: Share Help Desk ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0245925 Location: Doral,FL,US Share job via: Share Help Desk Lead The ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... MinMaxQualificationsQualifications * 5+ years of hands-on IT support or Help Desk experience.

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... Qualifications Qualifications * 5+ years of hands-on IT support or Help Desk experience. * Strong ...

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IT Help Desk Support Technician- PART TIME

San Antonio, TX · Remote

$38 - $40/hr

Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract ... Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and ...

Defined.ai

Psychiatrists (Part-Time, Remote)

We host the world's largest AI marketplace and offer end-to-end services to help companies ... We are looking for experienced Psychiatrists to join an exciting, remote, part-time pilot project ...

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Part Time Remote Help Desk Technician information

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How much do part time remote help desk technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for part time remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a part time remote help desk technician?

Part time remote help desk technicians are IT professionals who provide technical support to users from a remote location, working fewer hours than a full-time schedule. They assist customers or employees with troubleshooting software, hardware, or network issues via phone, email, or chat. These technicians often work flexible shifts, making the role suitable for those seeking work-life balance or additional income. Their responsibilities include resolving common technical problems, escalating complex issues, and ensuring users have a positive support experience.

How does a part time remote help desk technician typically collaborate with on-site IT staff and users?

As a part-time remote Help Desk Technician, you will regularly communicate with both users and on-site IT staff through email, chat, or video calls. Collaboration is key to quickly resolving technical issues, documenting support tickets, and escalating complex problems when necessary. You may participate in virtual team meetings to stay updated on system changes and share best practices. Building strong remote communication skills will help you work efficiently with colleagues and maintain a seamless support experience for users.

What are the key skills and qualifications needed to thrive as a part time remote help desk technician, and why are they important?

To thrive as a Part Time Remote Help Desk Technician, you need foundational IT knowledge, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote access tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users remotely. These competencies are vital for quickly resolving technical issues, ensuring user satisfaction, and maintaining productivity in a distributed work environment.
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Part Time Remote Help Desk Technician jobs near you
Infographic showing various Part Time Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Service Desk Technician II (Remote)

Terrestris Global Solutions

Washington, DC • Remote

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Service Desk Technician II at Terrestris do?

As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity.

What does a typical day look like for a Service Desk Technician II?

You will:

  • Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
  • Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
  • Troubleshoot workstations, workstation operating systems, hardware, software, and workstation peripherals.
  • Ensure systems remain current with approved configurations and security requirements.
  • Handle requests for assistance received by telephone, the ServiceNow ticketing system, and walk-in inquiries.
  • Assess user issues through conversation or remote access and assign appropriate priorities.
  • Track ticket status and resolution while communicating updates or issues to users and the Service Desk Supervisor.
  • Create Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials.
  • Collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment.
  • Evaluate user requirements and workflows and recommend appropriate information technology solutions.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (4) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.

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