We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...
Help Desk Technician
$20.50 - $27.75/hr
Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket ...
Help Desk Technician
$20.50 - $27.75/hr
Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket ...
Help Desk Technician
$20.50 - $27.75/hr
AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...
Help Desk Technician
$20.50 - $27.75/hr
AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...
Help Desk Technician
$20.50 - $27.75/hr
REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...
Help Desk Technician
$20.50 - $27.75/hr
REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...
Senior Help Desk Technician
San Francisco, CA · On-site
$40K - $80K/yr
... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ... 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and ...
Senior Help Desk Technician
San Francisco, CA · On-site
$40K - $80K/yr
... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ... 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help Desk Technician-Remote
$20.50 - $27.75/hr
PSI (Proteam Solutions) is a company seeking a Help Desk Technician to provide support for customers and end users of services. The role involves diagnosing problems, guiding users through ...
Help Desk Technician-Remote
$20.50 - $27.75/hr
PSI (Proteam Solutions) is a company seeking a Help Desk Technician to provide support for customers and end users of services. The role involves diagnosing problems, guiding users through ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help Desk Technician
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and escalated user support for the GEOMAP platform, ensuring timely resolution of technical issues and a ...
Help Desk Technician
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and escalated user support for the GEOMAP platform, ensuring timely resolution of technical issues and a ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help desk Technician
$23 - $30/hr
Help desk Technician Department: IT Employment Type: Full Time Location ... Remote- USA Compensation: $23.00 - $30.00 / hour Description Trilon is building a supercharged ...
Help desk Technician
$23 - $30/hr
Help desk Technician Department: IT Employment Type: Full Time Location ... Remote- USA Compensation: $23.00 - $30.00 / hour Description Trilon is building a supercharged ...
Help Desk II
$20.50 - $27.75/hr
The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery organization, serving as a primary escalation point for complex support tickets across healthcare, ...
Help Desk II
$20.50 - $27.75/hr
The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery organization, serving as a primary escalation point for complex support tickets across healthcare, ...
Senior Help Desk Technician II
San Francisco, CA · On-site
$108K - $156K/yr
... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ... 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and ...
Senior Help Desk Technician II
San Francisco, CA · On-site
$108K - $156K/yr
... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ... 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and ...
Level 2 Help Desk Technician
Sterling Heights, MI · Remote
$18.50 - $25.25/hr
Description Leading IT Service Provider seeks Level 2 Help Desk Technician to work within ... Active Directory, File and Print Services, DNS, DHSP, IIS, and Remote Desktop Services Server ...
New
Level 2 Help Desk Technician
Sterling Heights, MI · Remote
$18.50 - $25.25/hr
Description Leading IT Service Provider seeks Level 2 Help Desk Technician to work within ... Active Directory, File and Print Services, DNS, DHSP, IIS, and Remote Desktop Services Server ...
New
Help Desk Technician
Raleigh, NC · Remote
$20 - $30/hr
Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...
Help Desk Technician
Raleigh, NC · Remote
$20 - $30/hr
Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...
Senior Help Desk Technician II
$20.50 - $27.75/hr
They are seeking a Senior Help Desk Technician to provide Level 1 & 2 Help Desk support to end ... Remote User setup/support/troubleshooting • End-user training • Creation of procedural ...
Senior Help Desk Technician II
$20.50 - $27.75/hr
They are seeking a Senior Help Desk Technician to provide Level 1 & 2 Help Desk support to end ... Remote User setup/support/troubleshooting • End-user training • Creation of procedural ...
Help desk Technician
$23 - $30/hr
The Helpdesk Technician plays a key role in making that vision real by providing frontline support ... Basic understanding of networking, remote connectivity, and VPN troubleshooting * Excellent ...
Help desk Technician
$23 - $30/hr
The Helpdesk Technician plays a key role in making that vision real by providing frontline support ... Basic understanding of networking, remote connectivity, and VPN troubleshooting * Excellent ...
Help Desk Technician I
Saint Louis, MO · Remote
$18.75 - $25.25/hr
This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...
Quick apply
Help Desk Technician I
Saint Louis, MO · Remote
$18.75 - $25.25/hr
This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...
Help Desk Technician I
Saint Louis, MO · Remote
$18.75 - $25.25/hr
This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...
Help Desk Technician I
Saint Louis, MO · Remote
$18.75 - $25.25/hr
This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...
We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...
We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...
Flexible Remote Help Desk Technician information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do flexible remote help desk technician jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for flexible remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between Flexible Remote Help Desk Technician vs Remote IT Support Specialist?
| Aspect | Flexible Remote Help Desk Technician | Remote IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Remote, help desk software, customer support | Remote, troubleshooting, technical support |
| Industry Usage | IT service providers, tech companies | IT firms, corporate IT departments |
The Flexible Remote Help Desk Technician and Remote IT Support Specialist roles share similar certifications and work environments, focusing on remote technical support. The main difference lies in their scope: help desk technicians primarily handle user issues and basic troubleshooting, while IT support specialists often deal with more complex technical problems and system maintenance. Both roles are essential in IT support, with overlapping skills and industry usage.
What cities are hiring for Flexible Remote Help Desk Technician jobs?
Cities with the most Flexible Remote Help Desk Technician job openings:
What are the most commonly searched types of Remote Help Desk Technician jobs?
The most popular types of Remote Help Desk Technician jobs are:
What states have the most Flexible Remote Help Desk Technician jobs?
States with the most job openings for Flexible Remote Help Desk Technician jobs include:
Temporary
Medical, Life, Retirement, PTO
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Job description
Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI).
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Remote Help Desk Specialist at Terrestris do?
Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding to customers via the telephone and other services, contractors will help educate the customers regarding options for self-service, as appropriate, and process tickets from the various ticket queues. Employees will provide support in ensuring emails are addressed timely by responding to the email or processing the request. Employees will also provide support in resolving customers' problems via ticket queue, whether it will be reaching out to resolve an issue or escalating to a service provider for further triaging.
What does a typical day look like for the Remote Help Desk Specialist?
You will:
What qualifications do you look for?
You might be the Specialist we're looking for if you have:
What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Remote Help Desk Specialist at Terrestris do?
Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding to customers via the telephone and other services, contractors will help educate the customers regarding options for self-service, as appropriate, and process tickets from the various ticket queues. Employees will provide support in ensuring emails are addressed timely by responding to the email or processing the request. Employees will also provide support in resolving customers' problems via ticket queue, whether it will be reaching out to resolve an issue or escalating to a service provider for further triaging.
What does a typical day look like for the Remote Help Desk Specialist?
You will:
- Provide remote support to other US staff and to CI customers.
- Aid in user account management, including but not limited to adding, removing, and maintaining account access to various resources.
- Apply customer service and customer support principles and methods.
- Install systems in customer organizations.
- Install primary and peripheral computer software and hardware.
- Troubleshoot and resolve problems on desktop computers, laptop computers, and/or applications or software for customers.
- Participate in remote chat service delivery regarding equipment configuration, operating systems, utility programs, and software applications.
- Test and debug programs according to detailed requirements and submit results.
- Provide support in customer service, help resolve user accounts, and troubleshoot the configuration of software and/or Operating Systems.
- Provide support in testing software deployment by testing and submitting survey results.
What qualifications do you look for?
You might be the Specialist we're looking for if you have:
- Proficiency in laptop and desktop computers and Operating Systems and hardware technologies and strong customer service skills, both oral and written.
- 1-2 years of IT help desk support
- Skillset to troubleshoot and resolve end-user hardware and software problems in accordance to US Standards and practices.
- An ability to follow knowledge articles and articulate instructions in a chat, phone, email, and within the documentation a support session to assist customers.
- An ability to assist multiple customers at a time when possible.
- An ability to open and monitor the status of trouble tickets and add pertinent information into the current US ticketing system, Service Now or any other required ticket documentation system, to include steps leading to resolution or escalation.
- Skillset to troubleshoot and resolve end-user hardware and software problems in accordance to US Standards and practices.
- Customer service experience in a call center or equivalent.
- Ability to work remotely from home.
- High school diploma or equivalent.
- Associate's degree in IT or equivalent experience preferred.
- Must be a US citizen.
What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.