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Full Time Remote Help Desk Technician Jobs (NOW HIRING)

ACI Infotech

Help Desk Technician

$20.50 - $27.75/hr

Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket ...

AA2IT

Help Desk Technician

$20.50 - $27.75/hr

AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...

MetroSys

Help Desk Technician

Tampa, FL · On-site +1

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Help Desk Technician I to provide ... Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ...

New

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

PSI (Proteam Solutions)

Help Desk Technician-Remote

$20.50 - $27.75/hr

PSI (Proteam Solutions) is a company seeking a Help Desk Technician to provide support for customers and end users of services. The role involves diagnosing problems, guiding users through ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

WarrCloud

IT Help Desk Technician

Why Join Us? * 100% Remote opportunity * Competitive salary + annual bonus * Stock Options * Health ... as a Help Desk Technician or IT customer service support role. * Strong knowledge of computer ...

New

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Harbor IT

Help Desk II

$20.50 - $27.75/hr

The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery organization, serving as a primary escalation point for complex support tickets across healthcare, ...

Centaris

Level 2 Help Desk Technician

Sterling Heights, MI · Remote

$18.50 - $25.25/hr

Description Leading IT Service Provider seeks Level 2 Help Desk Technician to work within ... Active Directory, File and Print Services, DNS, DHSP, IIS, and Remote Desktop Services Server ...

Trilon

Help desk Technician

$23 - $30/hr

The Helpdesk Technician plays a key role in making that vision real by providing frontline support ... Basic understanding of networking, remote connectivity, and VPN troubleshooting * Excellent ...

Sunstar Insurance Group

Help Desk Technician I

Saint Louis, MO · On-site +1

$18.75 - $25.25/hr

This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...

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Full Time Remote Help Desk Technician information

See salary details

$12

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How much do full time remote help desk technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Help Desk Technician vs Remote IT Support Specialist?

AspectFull Time Remote Help Desk TechnicianRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or Cisco CCNA
Work EnvironmentRemote, customer-facingRemote, technical troubleshooting
Industry UsageIT support, customer serviceIT support, network management

The Full Time Remote Help Desk Technician primarily handles customer support and troubleshooting via remote tools, focusing on end-user issues. The Remote IT Support Specialist often deals with more technical network or system issues, requiring additional certifications. Both roles are remote and industry-standard, but the Specialist may handle more complex technical problems.

What cities are hiring for Full Time Remote Help Desk Technician jobs?

Cities with the most Full Time Remote Help Desk Technician job openings:

What are the most commonly searched types of Remote Help Desk Technician jobs?

The most popular types of Remote Help Desk Technician jobs are:

What states have the most Full Time Remote Help Desk Technician jobs?

States with the most job openings for Full Time Remote Help Desk Technician jobs include:

Full Time Remote Help Desk Technician jobs near you
Infographic showing various Full Time Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

ACI Infotech

Remote

$20.50 - $27.75/hr

Full-time

Re-posted 23 days ago

Job description

Role: Help Desk Technician
Duration: 9+ Months
Mode: Remote
Scope of work:
  • Answering phone calls, working tickets, and responding to chats related to the UPN Project
  • Document issues using the CA ticket system
  • Identify and report trends related to the UPN Project
  • Provide backup support to the Tier 1 Service Desk team which may be unrelated to the UPN Project

Required skills and experience:
  • Minimum 3 years of large volume technical call center experience
  • Minimum 3 years of technical background focusing on troubleshooting common computer issues
  • Minimum 3 years of customer service experience in a technical support environment
  • Possesses critical thinking and root-cause analysis skills
  • Ability to stay on task
  • Experience supporting Microsoft 365 and OneDrive
  • Experience supporting MFA (Multi-Factor Authentication)
  • Experience using a ticketing system to track work
  • Ability to take phone calls and wear a headset for long periods of time
  • Ability to communicate effectively through written communications

Apply