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Full Time Remote Help Desk Technician Jobs (NOW HIRING)

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the ... This position is remote/hybrid; candidates must be willing to work on-site when required. This ...

Marathon Health

Senior Help Desk Technician

$30 - $35/hr

Learn more at marathon.health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical ... The Senior Technician serves as an escalation point for complex service requests and incidents that ...

Mytech Partners

Service Desk Technician II

Austin, TX · On-site +1

$50K - $80K/yr

Service Employment Type: Full Time Location: Austin, TX Compensation: $50,000 - $80,000 / year ... Availability for on call responsibilities for remote and onsite at client offices. * Acquire new ...

PSI (Proteam Solutions)

Help Desk-Remote

$20.50 - $27.75/hr

PSI (Proteam Solutions) is seeking a dedicated and skilled individual to join their team in a remote service desk role. This position requires providing technical support to users and managing ...

ITC Federal, Inc.

Help Desk Supervisor

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... POSITION TYPE: Full-Time, Contingent Upon Award LOCATION: Remote CLEARANCE: Public Trust ...

Fourteen Foods

NOTE: THIS IS A FULL-TIME POSITION AND WILL BE FULLY ON-SITE AT OUR OFFICE IN FRANKLIN, TN ... Remotely assists IT Field Services Technicians completing on-site troubleshooting. Restaurant ...

ResolveSoft Inc

$55K - $70K/yr

This position oversees a team of technicians delivering enterprise-wide end-user support in a high ... Additional Information * Full-time, onsite role * Business casual attire with professional ...

Bridge Defense

Service Desk Technician

This is a remote position. Essential Duties and Responsibilities: * Serve as the initial point of ... Previous technical support or help desk experience preferred. * Ability to successfully meet ...

New

Bridge Defense

Service Desk Technician

This is a remote position. Essential Duties and Responsibilities: * Serve as the initial point of ... Previous technical support or help desk experience preferred. * Ability to successfully meet ...

New

Steno

Help Desk Specialist

$27 - $36/hr

Help Desk Specialist, IT Full-Time, Remote / Hourly, Non-Exempt Steno is growing! We're looking for a Helpdesk Specialist to join our winning team, which is revolutionizing the litigation support ...

New

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Full Time Remote Help Desk Technician information

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How much do full time remote help desk technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Help Desk Technician vs Remote IT Support Specialist?

AspectFull Time Remote Help Desk TechnicianRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or Cisco CCNA
Work EnvironmentRemote, customer-facingRemote, technical troubleshooting
Industry UsageIT support, customer serviceIT support, network management

The Full Time Remote Help Desk Technician primarily handles customer support and troubleshooting via remote tools, focusing on end-user issues. The Remote IT Support Specialist often deals with more technical network or system issues, requiring additional certifications. Both roles are remote and industry-standard, but the Specialist may handle more complex technical problems.

What cities are hiring for Full Time Remote Help Desk Technician jobs?

Cities with the most Full Time Remote Help Desk Technician job openings:

What are the most commonly searched types of Remote Help Desk Technician jobs?

The most popular types of Remote Help Desk Technician jobs are:

What states have the most Full Time Remote Help Desk Technician jobs?

States with the most job openings for Full Time Remote Help Desk Technician jobs include:

Full Time Remote Help Desk Technician jobs near you
Infographic showing various Full Time Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Service Desk Technician I

Terrestris LLC

Washington, DC • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Service Desk Technician I at Terrestris do?
As the Service Desk Technician I you will be primarily responsible for issues related to user workstations, including desktops, laptops, 10Zig zero clients, and mobile thin clients.
What does a typical day look like for a Service Desk Technician I?
You will:
  • Manage user accounts and provide day-to-day account administration support.
  • Troubleshoot desktops, laptops, 10Zig zero clients, mobile thin clients, and other workstation issues.
  • Install and configure hardware, software, and workstation operating systems.
  • Ensure systems remain current with approved configurations and security requirements.
  • Configure, maintain, and troubleshoot workstation peripherals and connected devices.
  • Respond to requests for assistance received through the Service Desk by telephone, ServiceNow, and walk-in inquiries.
  • Assess user issues through conversation, diagnostic techniques, and remote access tools.
  • Assign appropriate priorities to support requests based on business impact and urgency.
  • Dispatch or escalate complex incidents and service requests to Level II Technicians when necessary.
  • Track ticket status and resolution activities and communicate updates, resolutions, and outstanding issues to users and the Service Desk Supervisor.

What qualifications do you look for?
You might be the professional we're looking for if you have:
  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (2) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
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