ZipRecruiter

Log In

3

Full Time Remote Help Desk Technician Jobs (NOW HIRING)

AA2IT

Help Desk Support I

Charlotte, NC · Remote

$19.50 - $26.25/hr

IT Service Desk Support Agent This is for remote Service Desk agents who must be in the USA and have a good internet connection. Our IT Service Desk Support Agents coordinate, diagnose, and ...

AA2IT

Help Desk Support I

Charlotte, NC · Remote

$19.50 - $26.25/hr

IT Service Desk Support Agent This is for remote Service Desk agents who must be in the USA and have a good internet connection. Our IT Service Desk Support Agents coordinate, diagnose, and ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances ...

TEEMA

Help Desk Specialist I - Tier 1 Support

Orlando, FL · Remote

$45K - $47K/yr

... Technician* Serve as 24x7x365 centralized Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Looking to grow your IT support career in a high-impact, fast-moving ...

Horizon3.ai

Manager, Global Help Desk

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of ... All full-time roles are eligible for an equity package in the form of stock options. Perks of ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 ...

previous page

Showing results 41-60

All Jobsremote Jobsfull time JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsFull Time Remote Help Desk Technician Jobs

Full Time Remote Help Desk Technician information

See salary details

$12

$23

$33

How much do full time remote help desk technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Help Desk Technician vs Remote IT Support Specialist?

AspectFull Time Remote Help Desk TechnicianRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or Cisco CCNA
Work EnvironmentRemote, customer-facingRemote, technical troubleshooting
Industry UsageIT support, customer serviceIT support, network management

The Full Time Remote Help Desk Technician primarily handles customer support and troubleshooting via remote tools, focusing on end-user issues. The Remote IT Support Specialist often deals with more technical network or system issues, requiring additional certifications. Both roles are remote and industry-standard, but the Specialist may handle more complex technical problems.

What cities are hiring for Full Time Remote Help Desk Technician jobs?

Cities with the most Full Time Remote Help Desk Technician job openings:

What are the most commonly searched types of Remote Help Desk Technician jobs?

The most popular types of Remote Help Desk Technician jobs are:

What states have the most Full Time Remote Help Desk Technician jobs?

States with the most job openings for Full Time Remote Help Desk Technician jobs include:

Full Time Remote Help Desk Technician jobs near you
Infographic showing various Full Time Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Tier 1 Help Desk Technician (Hawaii Standard Time Shift)

Darkhorse Tech, Inc.

Remote

$40K - $45K/yr

Full-time

Posted 11 days ago

Darkhorse Tech rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 226 rated it services

Job description

About This Role
Darkhorse Tech is a managed IT services provider built for dental. We support dental practices, specialists, multi-location groups, and DSOs across the country with day-to-day IT support, cybersecurity, cloud hosting, and email security.
We are hiring a Tier 1 Help Desk Technician to cover the Hawaii Standard Time business day. You will be the first voice our Hawaii and Pacific-region dental clients hear when something breaks, and for much of your shift you will be the one solving it.
This is a real ownership seat, not an overflow queue. Read the schedule carefully: this position works 8:00 AM to 5:00 PM HST, which is 2:00 PM to 11:00 PM Eastern. You can live anywhere you can consistently work those hours.
What You'll Do
  • Take inbound calls and tickets from dental practices and resolve Tier 1 issues on first contact
  • Handle password resets, user account setup, printer and print queue problems, wireless configuration, drive mapping, and workstation troubleshooting
  • Support Windows 10 and newer, Microsoft 365, macOS, and dental practice management software including Open Dental
  • Set up and configure PCs, printers, peripherals, and basic network equipment
  • Work with vendors to open and drive support cases on behalf of clients
  • Document your work thoroughly enough that a teammate on the mainland can pick it up cold the next morning
  • Know the difference between an issue that can wait until tomorrow and one that has to be escalated right now, and act on it
  • Provide limited Saturday coverage as part of an on-call rotation

What We're Looking For
  • At least 1 year of technical support experience
  • At least 1 year of customer service experience
  • Strong written communication. In this role your documentation is the handoff.
  • Calm, clear phone presence with people who are stressed and not technical
  • Genuine comfort working independently. For a good part of your shift, you are the one on
  • Reliability. Our clients are counting on the shift being covered

Nice to Have
  • MSP or multi-client support experience
  • Dental or healthcare IT background, especially Open Dental
  • ConnectWise or similar PSA experience
  • CompTIA A+ or equivalent

Requirements
  • Ability to reliably work 8:00 AM to 5:00 PM Hawaii Standard Time (2:00 PM to 11:00pm Eastern Time), Monday through Friday
  • Quiet, private home work space suitable for calls involving patient information
  • Reliable high-speed internet, wired preferred
  • High school diploma or equivalent. IT degree or equivalent hands-on experience preferred

Why Darkhorse
We are 100+ people who work almost entirely in one industry, which means we get good at it. Our technicians are not generalists guessing at a dental practice's software. You will be trained on the systems dental offices actually run, and you will build real relationships with the practices you support instead of taking anonymous tickets off a national queue.
If you want a support job where the client knows your name, this is one.
Darkhorse Tech is an equal opportunity employer.

What Darkhorse Tech employees say

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply