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Entry Level Remote Help Desk Technician Jobs (NOW HIRING)

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

Instant Serve LLC

Help Desk Analyst

Denver, CO · Remote

$20 - $25/hr

IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...

Acusensus United States

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of contact. * Monitor alarms and system performance indicators across deployed assets. * Deliver remote ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...

Senture

Help Desk Call Center Representative

$18 - $23/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

Senture

Help Desk Call Center Representative

$18 - $23/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

Cornerstone Capital Bank

Empower Help Desk

$21 - $28.75/hr

The Empower Help Desk is responsible for assisting end users on a day-to-day basis with Empower ... Experience utilizing remote control software to troubleshoot and resolve Empower support issues

Addison Group

Helpdesk Technician

Oklahoma City, OK · Remote

$21 - $23/hr

... Help Desk experience preferred * Experience supporting Windows 10/11 environments * Working ... Basic understanding of networking concepts and remote support tools * Experience imaging, deploying ...

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All JobsHelp Desk Technician JobsEntry Level Remote Help Desk Technician Jobs

Entry Level Remote Help Desk Technician information

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$12

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$33

How much do entry level remote help desk technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Help Desk Technician vs Technical Support Specialist?

AspectEntry Level Remote Help Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or similar certifications common
Work EnvironmentRemote, help desk or call centerRemote or on-site, technical support roles
Employer UsageIT service providers, corporations, MSPsIT companies, tech support firms, corporations
Search IntentEntry level remote help desk jobs, tech support rolesTechnical support jobs, troubleshooting roles

While both roles involve assisting users with technical issues remotely, the Entry Level Remote Help Desk Technician typically focuses on basic troubleshooting and customer support, often requiring certifications like CompTIA A+. The Technical Support Specialist may handle more complex issues and may work on-site or remotely, with similar certification requirements. Both roles are common in IT support environments and serve as entry points into the tech industry.

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Entry Level Remote Help Desk Technician jobs near you
Infographic showing various Entry Level Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

DAI Help Desk Lead - Secret - Washington D.C.

Biz First

Remote

Other

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

DAI Help Desk Lead – Secret – Washington, D.C. (Remote)

BizFirst is assisting our client with recruiting a highly skilled and experienced DAI Help Desk Lead in Washington, D.C. (Remote). The person in this position will provide daily supervision, direction, and guidance to our contract personnel responsible for DAI remote-access user support and training. The DAI Help Desk Lead will play a crucial role in organizing, directing, and monitoring the work of qualified personnel, as well as scheduling personnel rotations to ensure efficient and effective help desk coverage and support operations.

Responsibilities:

  • Provide daily supervision, direction, and guidance to contract personnel responsible for remote-access user support and training.
  • Organize, direct, and monitor the work of qualified personnel to ensure efficient and effective help desk coverage and support operations.
  • Schedule personnel rotations to maintain appropriate staffing levels.
  • Collaborate with cross-functional teams to resolve user issues and provide timely solutions.
  • Develop and implement standard operating procedures (SOPs) for the help desk team.
  • Conduct regular performance evaluations and provide feedback to the team members.
  • Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs).
  • Identify training needs and coordinate training sessions for help desk staff.
  • Stay updated with the latest trends and technologies in help desk management and support.

Requirements:

  • US Citizen, Secret Clearance.
  • Minimum of three (3) years DoD experience supporting and managing large, complex DoD ERP/accounting systems utilizing DAI and Oracle Federal Financials.
  • Minimum of three (3) years managing DAI Helpdesk Tier 1 technical and financial operations.
  • Strong knowledge and experience with Oracle Federal Financials modules, including Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OBIEE, User Management (UMX), and Order to Cash.
  • Excellent leadership and managerial skills with the ability to supervise and motivate a team effectively.
  • Proven experience in providing remote-access user support and training.
  • Ability to prioritize tasks and work under pressure in a fast-paced environment.
  • Exceptional problem-solving and analytical abilities.
  • Excellent verbal and written communication skills.
  • Relevant certifications in Oracle ERP.

Benefits:

  • Family Health Care (54% cost covered for the entire family)
  • Family Dental (54% cost covered for the entire family)
  • Family Vision (54% cost covered for the entire family)
  • Flexible Spending Account
  • Overutilization bonuses for Time and Materials (T&M) contracts
  • Lifetime Event Bonuses (e.g., child, marriage)
  • Profit-sharing arrangement for any work brought into the company
  • Unlimited Leave with Approval
  • 401k 100% employer match on first 4% invested
  • $1,000 training budget

Job Type: Full-time, Permanent Position W2 preferred but 1099 considered

Work Authorization/Clearance: US Citizen; Active Secret Clearance

Work Location: Washington, D.C. (Remote)

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