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Remote It Support Jobs (NOW HIRING)

theITSC

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Remote IT Support (WFH Tech Advisor)

Fort Worth, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

T3 Services Group

IT Support Specialist

Denver, CO · On-site +1

$70K - $80K/yr

Our teams rely on strong systems, technology, and support to keep operations running efficiently, and our IT team plays a critical role in powering the people and platforms behind our success. At T3 ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Cary, NC · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Apidel Technologies

IT Support Technician

Roseville, CA · On-site +1

$22.50 - $31/hr

This position is Contract to Hire and Only Open TO Roseville, CA Not Open To Remote Position is ... IT systems support to end users on a variety of moderate to complex computer system issues for ...

Buildertrend

IT Support Specialist

Omaha, NE · On-site +1

$35/hr

... remote work to give you the flexibility you need Technology reimbursement to help cover costs for the tech you need to do your job from home Free daily lunches when you're at our HQ office, plus ...

theITSC

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Remote IT Support (WFH Tech Advisor)

San Antonio, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Atlanta, GA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Fort Lauderdale, FL · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

... IT support for a specialized 60-person client service team. As the primary IT point of contact for ... The Location While this is a fully remote position, candidates must reside in the Tampa or St.

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

... IT support for a specialized 60-person client service team. As the primary IT point of contact for ... The Location While this is a fully remote position, candidates must reside in the Tampa or St.

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Remote It Support information

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How much do remote it support jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

More about Remote It Support jobs
What cities are hiring for Remote It Support jobs? Cities with the most Remote It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Remote It Support jobs? States with the most job openings for Remote It Support jobs include:
What job categories do people searching Remote It Support jobs look for? The top searched job categories for Remote It Support jobs are:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
Remote IT Support (WFH Tech Advisor)

Remote IT Support (WFH Tech Advisor)

theITSC

Fort Worth, TX • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 25 days ago

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for later afternoon, overnight, and weekend shifts, with the potential to move to daytime shifts based on job performance.

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.