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Remote Implementation Specialist Jobs (NOW HIRING)

PEX

Junior Implementation Specialist

Manhattan, NY · On-site +1

$60K - $65K/yr

Junior Implementation Specialist Department: Client Services Employment Type: Full Time Location ... Your Space: 100% remote work flexibility * Your Future: Competitive 401(k) matching program

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Implementation Specialist

Greenwich, CT · Remote

$65K - $70K/yr

Role and Responsibilities The objective of the Implementation Specialist is to bring on new ... Location: Remote Job Type: Full-time /Exempt EB Employee Solutions, LLC is an Equal Opportunity ...

Karbon

Implementation Specialist

Arizona City, AZ · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Clearspan LLC

Implementation Specialist

Plano, TX · On-site +1

We are seeking a motivated and customer-focused Implementation Specialist to support the deployment ... Provide remote support during installations and system cutovers. Conduct database collection ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Interra Health

Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

As a customer facing member of the Support Team, the Implementation Specialist serves a key role as ... help you optimize your remote workspace Interra Health is an Equal Employment Opportunity ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

ImageTrend

Implementation Specialist

Eagan, MN · On-site +1

$60K - $80K/yr

Under the direction of an Implementation Lead or Manager, the Implementation Specialist I will ... our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

ImageTrend

Implementation Specialist

Saint Paul, MN · Remote

$60K - $80K/yr

Under the direction of an Implementation Lead or Manager, the Implementation Specialist I will ... our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Dtn

Implementation Specialist

Omaha, NE · Remote

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Remote work model (position dependent) * Competitive Medical, Dental and Vision Insurance Plans ...

Kalepa

Implementation Specialist

Salt Lake City, UT · On-site +1

$105K - $130K/yr

In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But ... Implementation Specialists are responsible for accurate and on-time deployment of Kalepa's platform ...

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How much do remote implementation specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is a Remote Implementation Specialist job?

A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Implementation Specialist position, and why are they important?

To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.

What are some common challenges faced by Remote Implementation Specialists, and how are they addressed?

Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

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Remote Implementation Specialist jobs near you
Junior Implementation Specialist

Junior Implementation Specialist

PEX

Manhattan, NY • On-site, Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Junior Implementation Specialist
Department: Client Services
Employment Type: Full Time
Location: PEX HQ
Compensation: $60,000 - $65,000 / year
Description
The Implementation Specialist is one of the founding team members in our new Implementation team and will play a key role in accelerating new customers to go live on the PEX platform.
This is a junior, hands-on position focused on execution, learning, and building strong operational foundations. You will work directly with new customers to order cards, configure spend rules, fund accounts, and ensure they are able to start spending quickly and confidently. You will also help shape the future of our onboarding experience by documenting workflows, identifying friction points, and improving how we support customers at scale.
This role will work closely with our Customer Success team to support strategic accounts that require additional implementation and technical coordination. You will help remove adoption barriers, align stakeholders, and ensure complex setups are executed smoothly to drive long term growth and deeper product usage.
Key Responsibilities
  • Support the end to end onboarding of new customers and help ensure a smooth and timely launch
  • Guide customers through platform setup including ordering cards, configuring spend controls, funding accounts, and preparing to transact
  • Track onboarding progress, timelines, and outstanding tasks across multiple customer implementations
  • Communicate clearly with customers through email, phone, and screen share sessions
  • Partner with Sales, Customer Success, Risk, and Support teams to remove obstacles and keep implementations on track
  • Become a subject matter expert on the PEX platform and best practices
  • Identify patterns, gaps, or recurring issues in onboarding and suggest improvements
  • Help document and refine processes, templates, and implementation playbooks

Skills, Knowledge and Expertise
  • 1-3 years of experience in customer support, onboarding, operations, or ability to demonstrate success in a related role
  • Strong organizational and time management skills with the ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Strong operational discipline with high attention to detail and strong follow through
  • Comfortable learning new tools and systems quickly
  • Customer focused mindset with a desire to help clients succeed
  • Ability to work effectively in a growing and evolving environment
  • Experience in fintech, SaaS, or payments
  • Familiarity with corporate card programs or expense management tools
  • Experience using Salesforce or other CRM platforms
  • Experience with monday.com
  • Proficiency in Excel and Google Sheets

Benefits
  • Your Health: Full-spectrum medical, dental, and vision coverage.
  • Wellness: Classpass & Onepass
  • Your Time: Unlimited PTO so you never have to choose between work and life.
  • Your Space: 100% remote work flexibility
  • Your Future: Competitive 401(k) matching program

Apply