ServiceNow Developer CSM DHS Public Trust (Remote)
Reston, VA · Remote
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · Remote
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · Remote
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · On-site +1
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · On-site +1
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · Remote
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · Remote
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · On-site +1
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Reston, VA · On-site +1
$56.25 - $77.25/hr
Work closely with project managers, other implementation specialists, and stakeholders to ensure ... Remote Office (US99)
Springfield, VA · Remote
$56.50 - $77.50/hr
TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...
Springfield, VA · Remote
$56.50 - $77.50/hr
TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...
Springfield, VA · Remote
$56.50 - $77.50/hr
TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...
Springfield, VA · Remote
$56.50 - $77.50/hr
TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...
Reston, VA · On-site +1
Local to Reston, VA preferred (4 days on-site); remote accepted if not local US Citizen SCOPE This ... REQUIRED SKILLS * 4-6 years of experience as a ServiceNow system implementation specialist or ...
Reston, VA · On-site +1
Local to Reston, VA preferred (4 days on-site); remote accepted if not local US Citizen SCOPE This ... REQUIRED SKILLS * 4-6 years of experience as a ServiceNow system implementation specialist or ...
Arlington, VA · On-site +1
$110K - $125K/yr
Remote Compensation: $110,000 - $125,000 / year Description At Nüvitek, customer success is our ... ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist.
Arlington, VA · On-site +1
$110K - $125K/yr
Remote Compensation: $110,000 - $125,000 / year Description At Nüvitek, customer success is our ... ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist.
Chantilly, VA · On-site +1
$122K - $283K/yr
ServiceNow Certified Application Developer (CAD) * ServiceNow Certified Implementation Specialist ... The starting pay range for this remote role is $122,648 - $283,906. This range reflects the minimum ...
Chantilly, VA · On-site +1
$122K - $283K/yr
ServiceNow Certified Application Developer (CAD) * ServiceNow Certified Implementation Specialist ... The starting pay range for this remote role is $122,648 - $283,906. This range reflects the minimum ...
VA · On-site +1
As an Implementation Consultant, you will lead projects, engage with high-level stakeholders, and ... Act as a product specialist, demonstrating in-depth knowledge of Cvent products. Responsibilities ...
VA · On-site +1
As an Implementation Consultant, you will lead projects, engage with high-level stakeholders, and ... Act as a product specialist, demonstrating in-depth knowledge of Cvent products. Responsibilities ...
Reston, VA · On-site +1
$123K - $178K/yr
The Remote Field Services (RFS) Specialist (Electrical & Instrumentation) reports to the RFS ... Lead development and implementation of processes that enable remote execution of electrical and ...
Reston, VA · On-site +1
$123K - $178K/yr
The Remote Field Services (RFS) Specialist (Electrical & Instrumentation) reports to the RFS ... Lead development and implementation of processes that enable remote execution of electrical and ...
The Remote Field Services (RFS) Specialist (Civil/Structural/Architectural) reports to the RFS ... Lead development and implementation of processes that enable remote execution of construction tasks.
The Remote Field Services (RFS) Specialist (Civil/Structural/Architectural) reports to the RFS ... Lead development and implementation of processes that enable remote execution of construction tasks.
Remote, Various US Cities Salary range: Strong compensation package + benefits -- Our client is an innovative Core Banking software company looking for an experienced Sr. Software Implementation ...
Remote, Various US Cities Salary range: Strong compensation package + benefits -- Our client is an innovative Core Banking software company looking for an experienced Sr. Software Implementation ...
Reston, VA · On-site +1
$100K - $150K/yr
ServiceNow Certified System Administrator * 2+ Implementation Specialist and/or Application ... We are looking for candidates in Virginia or Colorado but remote work may be an option. Aleut ...
Reston, VA · On-site +1
$100K - $150K/yr
ServiceNow Certified System Administrator * 2+ Implementation Specialist and/or Application ... We are looking for candidates in Virginia or Colorado but remote work may be an option. Aleut ...
Reston VA-Remote Flexibility Reports To: CFO Muller is looking for a hands-on Sage Implementation Manager to lead the full lifecycle of our Sage implementation - from assessment and design through ...
Reston VA-Remote Flexibility Reports To: CFO Muller is looking for a hands-on Sage Implementation Manager to lead the full lifecycle of our Sage implementation - from assessment and design through ...
Arlington, VA · On-site +1
$130K - $145K/yr
Remote Compensation: $130,000 - $145,000 / year Description At Nüvitek, customer success is our ... Implementation Specialist. * Fairly good understanding of data concepts (SQL, Databases) and ...
Arlington, VA · On-site +1
$130K - $145K/yr
Remote Compensation: $130,000 - $145,000 / year Description At Nüvitek, customer success is our ... Implementation Specialist. * Fairly good understanding of data concepts (SQL, Databases) and ...
Mclean, VA · On-site +1
$54.50 - $75/hr
Implementation Specialist certifications (ITSM, HRSD, SPM, SecOps, GRC, etc.) * Experience with: * CMDB/CSDM and discovery/inventory tools * ATF (Automated Test Framework) * ServiceNow upgrade ...
Mclean, VA · On-site +1
$54.50 - $75/hr
Implementation Specialist certifications (ITSM, HRSD, SPM, SecOps, GRC, etc.) * Experience with: * CMDB/CSDM and discovery/inventory tools * ATF (Automated Test Framework) * ServiceNow upgrade ...
$54.50 - $75/hr
Implementation Specialist certifications (ITSM, HRSD, SPM, SecOps, GRC, etc.) * Experience with: * CMDB/CSDM and discovery/inventory tools * ATF (Automated Test Framework) * ServiceNow upgrade ...
$54.50 - $75/hr
Implementation Specialist certifications (ITSM, HRSD, SPM, SecOps, GRC, etc.) * Experience with: * CMDB/CSDM and discovery/inventory tools * ATF (Automated Test Framework) * ServiceNow upgrade ...
Roanoke, VA · On-site +1
What we offer: * Full-time remote work with flexibility and trust * Competitive base salary and ... This is more than an implementation role--it's an opportunity to shape how we deliver value to our ...
Roanoke, VA · On-site +1
What we offer: * Full-time remote work with flexibility and trust * Competitive base salary and ... This is more than an implementation role--it's an opportunity to shape how we deliver value to our ...
VA · On-site +1
$122K - $283K/yr
ServiceNow Certified Implementation Specialist - ITAM (CIS-ITAM) * ServiceNow Certified System ... The starting pay range for this remote role is $122,648 - $283,906. This range reflects the minimum ...
VA · On-site +1
$122K - $283K/yr
ServiceNow Certified Implementation Specialist - ITAM (CIS-ITAM) * ServiceNow Certified System ... The starting pay range for this remote role is $122,648 - $283,906. This range reflects the minimum ...
$14.06 - $19.28
3% of jobs
$19.28 - $24.50
19% of jobs
$24.90 is the 25th percentile. Wages below this are outliers.
$24.50 - $29.73
35% of jobs
$33.47 is the 75th percentile. Wages above this are outliers.
$29.73 - $34.95
24% of jobs
$34.95 - $40.17
6% of jobs
$40.17 - $45.39
5% of jobs
$45.39 - $50.61
2% of jobs
$50.61 - $55.83
1% of jobs
$55.83 - $61.05
1% of jobs
$61.05 - $66.28
1% of jobs
$66.28 - $71.50
1% of jobs
$14
$33
$71
A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.
To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.
Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

$56.25 - $77.25/hr
Full-time
Re-posted 17 days ago
*We are open to supporting 100% remote work anywhere within the U.S.*
As a ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. In this role, you willbe responsible forcontributing to designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technicalexpertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.
Your responsibilities include:
Solution Discovery & Design:Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and translate them into effective ServiceNow solution designs.
Technical Implementation:Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices. Develop andmaintaincomplex scripts, business rules, and UI policies.
Data Migration:Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures,leveragingout-of-the-box data schemas before designing custom tables and fields.
Integration Management:Assistarchitects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes.
Technical Documentation:Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference.
Testing and Quality Assurance:Conduct thorough testing of ServiceNow configurations tovalidatefunctionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes.
User Training:Support end-user training to ensure a smooth adoption of the implemented solution.
Change Management:Support change management efforts byassistingsenior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly.
Incident and Problem Resolution:Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to providetimelyresolution to incidents and problems.
Security and Compliance:Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements.
Continuous Learning:Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations andmaintainexpertiseinthe platform. Continue certification and trainingprocessto meet Practice standards and growth areas and contribute to the continued success of the team.
Collaboration and Communication:Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status.
Required Experiences and Certifications
US Citizenship isrequired(required by the federal government for this position).
Must be able to obtain a DHS Public Trust clearance.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
3+ years of software development experience
1+years of experience implementing ServiceNow solutions
DesiredSkills
1+ years of experience with CSM or ITSM
1+ years of experiencetroubleshooting and resolving technical issues related to ServiceNow implementations.
1+ years of experience scripting beyond basic ServiceNow scripts
1+ years of experience in Agile Scrum
Certified in one or moreadditionalmainline certifications, with preference for:
ServiceNow Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - CSM
Certified Implementation Specialist - Discovery
Certified Implementation Specialist -SAM
Certified Implementation Specialist - PPM
Experience in App Engine
Service Portal customization experience
Hands-on experience (>480 hourseach) configuring or building 3 or more ServiceNowapplications.
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Familiarity with ITIL processes and IT Service Management (ITSM) principles
Strong scripting skills in JavaScript andGlideScript
Strong technical skills, including workflow configuration, and business rule development.
Experience in customizing UI and creating complex workflows.
An understanding of integration techniques with external systems
Hands on experience troubleshooting and resolving technical issues.
An active DHS orDoWclearance
Professional Skills
Detail-oriented tendencies with excellent problem-solving and analytical abilities.
The ability to work effectively in a team-oriented, collaborative environment.
Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally.
Ability to work in afast pacedenvironment
#DMX24
#senw22
#Indeed
#LI-CC1
#Clearance
#SWICE23
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00Nationwide Remote Office (US99)Sourced by ZipRecruiter
Business management consulting
5,001 - 10,000 Employees
Reston, VA, US
1969