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Remote Implementation Specialist Jobs in Reston, VA

Hendall Inc

Implementation Specialist

Rockville, MD · Remote

$70K - $95K/yr

OVERVIEWThe Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works ...

Doxel

Implementation Operations Specialist

Washington, DC · Remote

$75K - $85K/yr

Working directly under Doxel's senior Enterprise Implementation Manager, you'll own the coordination layer of implementation: knowing exactly what each onboarding needs, tracking it across the ...

SAIC

Senior ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

SAIC

ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

Spatial Front, Inc.

ServiceNow Developer

Bethesda, MD · On-site +1

$90K - $140K/yr

... remote work within the US. Requirements: Responsibilities * Develop, configure, and customize the ... ServiceNow Certified Implementation Specialist - ITOM * ServiceNow Certified Implementation ...

LEIDIT

ServiceNow Developer

Mclean, VA · Remote

$120K - $135K/yr

ServiceNow Developer Remote | Full-Time, Permanent | 8:00 AM - 5:00 PM EST About LEIDIT LEIDIT is a ... ServiceNow Certified Implementation Specialist - SIR (preferred) Clearance Requirement This ...

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Remote Implementation Specialist information

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How much do remote implementation specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote implementation specialist in Reston, VA is $35.46, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $36.25 per hour, depending on experience, location, and employer.

What is a remote implementation specialist?

A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote implementation specialist?

To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.

What are some common challenges faced by remote implementation specialists, and how are they addressed?

Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

What are popular job titles related to Remote Implementation Specialist jobs in Reston, VA? For Remote Implementation Specialist jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Implementation Specialist jobs in Reston, VA look for? The top searched job categories for Remote Implementation Specialist jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Implementation Specialist jobs? Cities near Reston, VA with the most Remote Implementation Specialist job openings:
Remote Implementation Specialist jobs near you
Infographic showing various Remote Implementation Specialist job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $73,764 per year, or $35.5 per hour.

Implementation Specialist

Hendall Inc

Rockville, MD • Remote

$70K - $95K/yr

Full-time

Re-posted 22 hours ago

Job description

OVERVIEWThe Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works directly with state substance use and mental health agencies to support data-related activities, assist with system and process adoption, and help identify and resolve routine implementation issues. Implementation Specialists are assigned by region, with one position supporting each U.S. Department of Health and Human Services (HHS) Region. Positions will be filled in Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Dallas, TX; Kansas City, MO; Denver, CO; San Francisco, CA; and Seattle, WA.DUTIESOrganize and provide technical assistance to state substance use and mental health agencies related to behavioral health data collections, reporting processes, and related systemsDesign and implement intensive training and technical assistance plans, including plans for site visitsConduct needs assessments and develops individualized and large group technical assistance plans based on the outcome of the assessmentSupport implementation activities across the assigned region, including coordination with state contacts and internal project staffRespond to routine questions from state partners regarding data submission processes, schedules, and required proceduresAssist states with understanding and following standardized data collection and reporting guidelinesTrack milestones, implementation status, issues, and follow-up actions within assigned regionParticipate in regular project calls, training, and internal coordination meetingsPrepare and contribute to quarterly summaries and status updatesMaintain clear documentation of technical assistance activities and implementation support providedFollow established project procedures related to data confidentiality, quality assurance, and system usePerform other implementation and support duties as assigned by project leadershipMINIMUM QUALIFICATIONSMaster's degree in public health, social sciences, health administration, or a related fieldAt least five years of experience supporting or implementing healthcare, behavioral health, public health, or human services projectsKnowledge of implementation science and experience designing engaging presentations and training materials for varied audiencesExperience providing technical assistance, coordination, or implementation support to external partners, such as state agencies, Federal or State Government grantees, or service organizationsExperience conducting site visits to gather information and provide training and technical assistanceExperience using technical assistance tracking toolsStrong written and verbal communication skillsAbility to manage multiple tasks and priorities in a structured project environmentComfort working with standard office and collaboration tools (e.g., Microsoft Word, Excel, email, virtual meeting platforms)Ability to travel locally and within region, as neededPREFERRED QUALIFICATIONSExperience working with Federal Government grantees, state-level behavioral health, healthcare, or public health programsFamiliarity with multi-state or national data collection or reporting initiativesStrong presentation and public speaking skillsSalary Range: $70,000 to $95,000 per year depending on experience and geographic locationFor a complete listing of benefits, please visit our careers page at www.hendall.com/careers Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.