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Remote Implementation Specialist Jobs in Reston, VA

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works ...

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multistate behavioral health data collection and reporting program. This role works ...

Implementation Specialist

Washington, DC · On-site +1

$60K - $70K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

We foster a supportive culture where collaboration and creativity flourish, even in a remote work ... Key Responsibilities Lead the implementation of FHIR standards, ensuring accuracy and efficient ...

ServiceNow Developer

Springfield, VA · Remote

$56.75 - $78/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

Senior ServiceNow Developer

Springfield, VA · Remote

$56.75 - $78/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

Senior ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

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Remote Implementation Specialist information

See Reston, VA salary details

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How much do remote implementation specialist jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote implementation specialist in Reston, VA is $35.46, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $36.25 per hour, depending on experience, location, and employer.

What is a Remote Implementation Specialist job?

A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Implementation Specialist position, and why are they important?

To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.

What are some common challenges faced by Remote Implementation Specialists, and how are they addressed?

Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.
What are popular job titles related to Remote Implementation Specialist jobs in Reston, VA? For Remote Implementation Specialist jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Implementation Specialist jobs in Reston, VA look for? The top searched job categories for Remote Implementation Specialist jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Implementation Specialist jobs? Cities near Reston, VA with the most Remote Implementation Specialist job openings:
Infographic showing various Remote Implementation Specialist job openings in Reston, VA as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $73,764 per year, or $35.5 per hour.
Implementation Specialist

Implementation Specialist

Hendall Inc

Rockville, MD • Remote

$70K - $95K/yr

Full-time

Posted 21 days ago


Job description

OVERVIEW

The Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works directly with state substance use and mental health agencies to support data-related activities, assist with system and process adoption, and help identify and resolve routine implementation issues. Implementation Specialists are assigned by region, with one position supporting each U.S. Department of Health and Human Services (HHS) Region. Positions will be filled in Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Dallas, TX; Kansas City, MO; Denver, CO; San Francisco, CA; and Seattle, WA.

DUTIES

  • Organize and provide technical assistance to state substance use and mental health agencies related to behavioral health data collections, reporting processes, and related systems

  • Design and implement intensive training and technical assistance plans, including plans for site visits

  • Conduct needs assessments and develops individualized and large group technical assistance plans based on the outcome of the assessment

  • Support implementation activities across the assigned region, including coordination with state contacts and internal project staff

  • Respond to routine questions from state partners regarding data submission processes, schedules, and required procedures

  • Assist states with understanding and following standardized data collection and reporting guidelines

  • Track milestones, implementation status, issues, and follow-up actions within assigned region

  • Participate in regular project calls, training, and internal coordination meetings

  • Prepare and contribute to quarterly summaries and status updates

  • Maintain clear documentation of technical assistance activities and implementation support provided

  • Follow established project procedures related to data confidentiality, quality assurance, and system use

  • Perform other implementation and support duties as assigned by project leadership

MINIMUM QUALIFICATIONS

  • Master's degree in public health, social sciences, health administration, or a related field

  • At least five years of experience supporting or implementing healthcare, behavioral health, public health, or human services projects

  • Knowledge of implementation science and experience designing engaging presentations and training materials for varied audiences

  • Experience providing technical assistance, coordination, or implementation support to external partners, such as state agencies, Federal or State Government grantees, or service organizations

  • Experience conducting site visits to gather information and provide training and technical assistance

  • Experience using technical assistance tracking tools

  • Strong written and verbal communication skills

  • Ability to manage multiple tasks and priorities in a structured project environment

  • Comfort working with standard office and collaboration tools (e.g., Microsoft Word, Excel, email, virtual meeting platforms)

  • Ability to travel locally and within region, as needed

PREFERRED QUALIFICATIONS

  • Experience working with Federal Government grantees, state-level behavioral health, healthcare, or public health programs

  • Familiarity with multi-state or national data collection or reporting initiatives

  • Strong presentation and public speaking skills

Salary Range: $70,000 to $95,000 per year depending on experience and geographic location

For a complete listing of benefits, please visit our careers page at www.hendall.com/careers

Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.