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Remote Implementation Specialist Jobs (NOW HIRING)

GrowthZone

Implementation Specialist

ABOUT THE ROLE The Implementation Specialist plays an essential role in guiding new customers ... Ability to work independently in a remote environment with minimal supervision. * Demonstrated ...

Hendall Inc

Implementation Specialist

Rockville, MD · Remote

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works ...

ClassWallet

Implementation Specialist

ClassWallet, a leading financial technology company in the United States, is seeking to hire an Implementation Specialist to join our team. ClassWallet is a financial technology company serving ...

Medlytix

Implementation Specialist

Roswell, GA · Remote

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support ... Remote/Hybrid Work Environment (***Candidates can be located anywhere in the US) * Competitive Paid ...

DealerBuilt

Implementation Specialist

Houston, TX · On-site +1

We are growing and looking for an Implementation Specialist to support the successful onboarding ... Experience working in a remote or geographically dispersed team environment * Willingness to travel ...

Epiq

Implementation Specialist

Chicago, IL · On-site +1

$60K - $70K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

Epiq

Implementation Specialist

Overland Park, KS · On-site +1

$60K - $70K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

Hilb Group

Implementation Specialist

The Hilb Group is currently seeking a motivated and ambitious Implementation Specialist to join our ... This is a remote position. Responsibilities: * Serve as the primary point of contact for brokers ...

Epiq

Implementation Specialist

Washington, DC · On-site +1

$60K - $70K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

Medlytix

Implementation Specialist

Roswell, GA · On-site +1

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support ... Remote/Hybrid Work Environment (***Candidates can be located anywhere in the US) * Competitive Paid ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multistate behavioral health data collection and reporting program. This role works ...

DTN

Implementation Specialist

Omaha, NE · Remote

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Remote work model (position dependent) * Competitive Medical, Dental and Vision Insurance Plans ...

Higharc

Implementation Specialist

Higharc is seeking a CAD/BIM Implementation Specialist to join our Implementation team. In this ... remote first since our founding in 2018. We offer flexible hours so you can do your best work ...

Karbon

Implementation Specialist

Dallas, TX · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Interra Health

Implementation Specialist

$60K - $80K/yr

As a customer facing member of the Support Team, the Implementation Specialist serves a key role as ... Remote work environment with a flexible work schedule to encourage work-life balance Annual company ...

Epiq

Implementation Specialist

New York, NY · On-site +1

$60K - $70K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

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How much do remote implementation specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is a Remote Implementation Specialist job?

A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Implementation Specialist position, and why are they important?

To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.

What are some common challenges faced by Remote Implementation Specialists, and how are they addressed?

Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

More about Remote Implementation Specialist jobs
What cities are hiring for Remote Implementation Specialist jobs? Cities with the most Remote Implementation Specialist job openings:
What are the most commonly searched types of Implementation Specialist jobs? The most popular types of Implementation Specialist jobs are:
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Remote Implementation Specialist jobs near you
Infographic showing various Remote Implementation Specialist job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.
Implementation Specialist

Implementation Specialist

GrowthZone

Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

COMPANY OVERVIEW
At GrowthZone, your mission is our mission. We wake up every day to serve our customers—building modern, all-in-one software that empowers associations to grow faster, engage members more deeply, and operate more efficiently.

As a trusted technology partner, we’re committed to helping membership-based organizations—chambers, trade associations, and nonprofits—amplify their impact through smart, scalable solutions.
With thousands of customers across North America, GrowthZone is redefining what association management software can do. Our platform streamlines day-to-day operations with intuitive tools for billing, communication, websites, events, reporting, and more—backed by a team that understands the unique challenges associations face and is invested in their success.
We’re a fast-growing SaaS company with a strong customer base, an expanding product ecosystem, and a bold vision for the future. We combine purpose with performance—driven by innovation, collaboration, and a shared belief that when associations thrive, communities thrive.

ABOUT THE ROLE
The Implementation Specialist plays an essential role in guiding new customers through the beginning of their journey with GrowthZone's software. This position ensures customers are set up for success by delivering best practice coaching and guidance tailored to their organizational goals. The implementation process centers around three key components: data migration, configuration, and self-sufficiency. The Onboarding Specialist also partners closely with internal teams to execute smooth implementations and identify upsell opportunities that maximize customer satisfaction and long-term value
WHAT YOU’LL DO
  • Execute onboarding planning and setup activities for Basic and Intermediate package projects, ensuring all milestones are met on time.
  • Lead and support onboarding for specialized and complex projects, coordinating cross-functional resources as needed.
  • Perform foundational data migration tasks to ensure a seamless customer transition, including data validation and configuration verification.
  • Deliver best practice coaching tailored to each customer's use of GrowthZone solutions, aligning implementation strategies with their strategic and operational goals.
  • Present feedback and improvement suggestions on onboarding processes to internal stakeholders and leadership as part of a culture of continuous improvement.
  • Identify and communicate upsell and expansion opportunities to Account Managers, contributing to revenue growth and bonus potential.
  • Meet or exceed established Key Performance Indicators (KPIs) for onboarding effectiveness, customer satisfaction (CSAT/NPS), and project timelines.
  • Maintain accurate project records, task updates, and customer notes within CRM and project management platforms.
  • Serve as a customer advocate internally, surfacing product feedback and feature requests to relevant teams.
WHAT YOU’LL NEED
Required
  • 2+ years of experience in SaaS onboarding, implementation, customer success, or a related client-facing role.
  • Demonstrated ability to manage multiple concurrent customer implementation projects across varying complexity levels.
  • Strong understanding of SaaS platforms, including configuration, user setup, and basic data workflows.
  • Experience with data migration concepts — importing, mapping, validating, and troubleshooting customer data.
  • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders.
  • Highly organized with strong project management skills and the ability to hold customers accountable to timelines.
  • Customer-first mindset with a genuine passion for helping organizations achieve their goals.
  • Strong collaborations skills
  • Proficiency with CRM tools (e.g., Salesforce, HubSpot) and project/task management platforms GUIDEcx, Jira, Zendesk
  • Ability to work independently in a remote environment with minimal supervision.
  • Demonstrated ability to leverage generative AI tools to accelerate work output and improve quality
  • Reliable internet connection required for remote work responsibilities
Preferred
  • Experience with association management software (AMS) or membership-based organizations.
  • Experience identifying expansion or upsell opportunities and collaborating with sales/account management teams.
  • Bachelor's degree in Business, Communications, Information Technology, or a related field or equivalent practical experience.
WHAT SUCCESS LOOKS LIKE
At 90 Days
The focus is on getting up to speed and proving independent capability. A successful Onboarding Coach at 90 days has:
  • Completed module training
  • Kicked off first project
  • Demonstrated progress building strong, trust-based relationships with assigned accounts — customers feel supported and know who to call.
  • Started to demonstrate GrowthZone's product deeply enough to deliver best practice coaching confidently.
  • Shown comfort navigating CRM and project management tools accurately and consistently.
At 1 Year
The focus shifts to mastery, measurable impact, and influence within the team. A successful Onboarding Coach at one year has:
  • Consistently met or exceeded KPIs across customer satisfaction (CSAT/NPS), project timelines, and onboarding effectiveness.
  • Successfully led onboarding projects with cross-functional coordination.
  • Driven at least one meaningful improvement to onboarding processes or documentation adopted by the broader team.
  • Built a reputation with customers as a trusted advisor, not just a trainer.
  • Demonstrated readiness to mentor newer team members or take on more complex, high-value accounts.
WHAT YOU’LL GET IN RETURN
  • Medical, dental, and vision coverage
  • Company contributions to HSAs and FSAs
  • Company-paid life insurance
  • Company-paid long-term disability insurance
  • Company-paid critical illness insurance
  • 401(k) retirement plan with company match that is immediately vested
  • Responsible Time Off (RTO)
  • Volunteer Time Off (VTO)
  • 13 paid holidays
  • Employee referral program
  • Fun employee-led groups fostering an inclusive, connected workplace
All job offers will be contingent on the successful completion of a background check.

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