Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they ... This is a fully remote position; a reliable high-speed connection and a comfortable, private ...
Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they ... This is a fully remote position; a reliable high-speed connection and a comfortable, private ...
Now Hiring - Implementation Specialist - Remote NJ The Implementation Specialist is responsible for working with new and current accounts to implement pharmacy services and technology. Job duties ...
Now Hiring - Implementation Specialist - Remote NJ The Implementation Specialist is responsible for working with new and current accounts to implement pharmacy services and technology. Job duties ...
CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
Now Hiring - Implementation Specialist - Remote NJ The Implementation Specialist is responsible for working with new and current accounts to implement pharmacy services and technology. Job duties ...
Now Hiring - Implementation Specialist - Remote NJ The Implementation Specialist is responsible for working with new and current accounts to implement pharmacy services and technology. Job duties ...
Implementation Specialist
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Implementation Specialist
Pittsburgh, PA · On-site +1
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CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
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CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation ...
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Remote Implementation Specialist information
See salary details
$14.18 - $19.45
3% of jobs
$19.45 - $24.72
19% of jobs
$25.11 is the 25th percentile. Wages below this are outliers.
$24.72 - $29.98
35% of jobs
$33.76 is the 75th percentile. Wages above this are outliers.
$29.98 - $35.25
24% of jobs
$35.25 - $40.52
6% of jobs
$40.52 - $45.78
5% of jobs
$45.78 - $51.05
2% of jobs
$51.05 - $56.32
1% of jobs
$56.32 - $61.58
1% of jobs
$61.58 - $66.85
1% of jobs
$66.85 - $72.12
1% of jobs
$14
$34
$72
How much do remote implementation specialist jobs pay per hour?
How can I make 2000 a week working from home?
What is a Remote Implementation Specialist job?
A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.
What are the key skills and qualifications needed to thrive in the Remote Implementation Specialist position, and why are they important?
To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.
What does an implementation specialist do?
How to make $1000 a week remotely?
How can I make $100,000 a year working from home?
What are some common challenges faced by Remote Implementation Specialists, and how are they addressed?
Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Job description
Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they have services enabled as quickly and effectively as possible. The main focus of this position is to oversee all aspects of enabling services to protect students. This includes helping customers understand and complete key milestones in implementation, validating that technical setups are correctly completed, and sharing best practices with customers that result in a great experience. This role owns the onboarding process and works closely with all internal teams to move customers through implementing their Gaggle services. A successful Implementation Specialist can quickly and accurately educate customers on our services, become proficient in handling the technical set-ups of systems such as Google, O365, and Web-Filtering Providers.
The ideal candidate will have the ability to tailor their process and communication style based on the unique needs of our district partners and the individuals they are working with.
Duties and Responsibilities:
- Technical Implementation & Deployment Ownership
- Own and manage implementations focused on:
- Web Filter and Safety Management deployments, which include:
- Chrome/Edge/Safari browser extension rollouts
- Microsoft Agent deployment
- OS Agent deployment
- Web Filter and Safety Management deployments, which include:
- Hands-on experience with:
- Google Workspace Admin Console
- Microsoft 365 / Azure AD
- Device management systems (Intune, JAMF, Google Admin MDM, etc.)
- Organizational Unit and policy-based deployment strategies
- Own and manage implementations focused on:
- Project Management
- Manage concurrent implementation projects for assigned customers; this includes but is not limited to, project-tracking, leading onboarding calls, and training users on Gaggle's customer portal
- Collaborate effectively with both internal teams and external district teams to coordinate project milestones, timelines, and deliverables
- Ensure implementation projects with district partners are completed within 60 days of purchase
- Support Customer Success Managers with the technical responsibilities of an account set-up for large school districts as they onboard to Gaggle
- Communicate with internal teams to ensure an efficient implementation experience
- Customer Management
- Ensure customers complete implementation within 60 days of purchase by establishing a regular communication cadence with each account.
- Guide and educate customers to ensure understanding of services purchased as well as successful outcomes
- Provide exceptional customer service on all interactions through emails, calls, and meetings. This includes providing established best practices, asking questions to validate districts' understanding of what needs to be done, and documenting key decisions made throughout implementation
- After services are enabled, monitor each district for 30 days to ensure they have been properly set up for success
- Provide visibility to internal teams when customers are at-risk of not enabling services within 60 days and coordinate a plan to get their implementation back on track.
Skills and Qualifications:
- Strong understanding of Google Workspace and Microsoft O365 Administration
- Experience deploying Agents/Extensions
- Experience with multiple MDMs preferred
- Organized with the ability to handle multiple projects concurrently
- Self-directed and self-motivated with the ability to work individually or as part of a team in a fully remote environment
- Excellent verbal and written communication skills.
- Detail-oriented
Education and Experiences:
- Bachelor's degree or equivalent experience
- Experience onboarding new customers
- 3+ years of working in a customer-facing role (implementation experience a plus)
- Proven record of providing exceptional customer service
- Use of CRM to maximize efficiency (Salesforce a plus)
- Involvement in K-12 is a plus
- Experience working remotely is a plus
Additional Information:
- Reports to the Implementation Manager
- This is a fully remote position; a reliable high-speed connection and a comfortable, private, dedicated work area will be essential for this role's success
Salary Range and Benefits
Please apply to this posting in order to learn more about the starting salary range and benefit options. Some benefits highlights:
- We're a remote-first company; our team works together across all 50 US states
- PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for fertility (including IVF) as well as offering virtual visits and mental health resources
- Dental insurance (including orthodontia) through Guardian
- Vision insurance through BCBS/EyeMed
- HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution
- 401(k) plan with immediate vesting and a 4% company contribution with each paycheck
- Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance)
- Flexible PTO
- Generous, 100% to 70% paid leave plans, up to 90 days
- Pet Insurance Discount Program
- Fun perks such as team recognition programs, holiday gifts and bonuses, company retreats, raffles, and fantasy football leagues
Our Team Commitment
Gaggle is proud to be recognized as a 2023 Top Workplace and also a proud recipient of the 2024 Top Workplaces USA Today award. We are committed to equal opportunity without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.