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Remote Administrator Jobs in Raleigh, NC (NOW HIRING)

Duke Health

COMPLIANCE SPECIALIST-Remote

Durham, NC · Remote

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and

Adecco

Clinical Trials Manager- Remote

Chapel Hill, NC · Remote

$62 - $64.73/hr

Clinical Trials Manager (CTM) Location: Remote Schedule: Full-Time | Eastern Time Zone Hours Pay: $62.00-$64.73 per hour Position Overview We are seeking an experienced Clinical Trials Manager (CTM)

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All JobsAdministrator JobsRemote Administrator JobsRemote Administrator Jobs in Raleigh, NC

Remote Administrator information

See Raleigh, NC salary details

$23.7K

$76.2K

$146K

How much do remote administrator jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote administrator in Raleigh, NC is $76,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,678.00 and $82,159.00 per year, depending on experience, location, and employer.

What is a remote administrator?

A Remote Administrator is a professional responsible for managing and supporting computer systems, networks, or IT services from a remote location rather than onsite. They use remote access tools to monitor systems, troubleshoot issues, install updates, and ensure security protocols are followed. This role is crucial in organizations that operate distributed teams or maintain cloud-based infrastructure. Remote Administrators help maintain system uptime, data integrity, and user support without being physically present at the organization's location.

What are the key skills and qualifications needed to thrive as a remote administrator?

To thrive as a Remote Administrator, you need strong organizational skills, experience in office administration, and proficiency in remote collaboration, typically supported by a relevant degree or equivalent experience. Familiarity with tools like Microsoft Office, Google Workspace, virtual meeting platforms, and project management systems is essential. Excellent communication, time management, and self-motivation are standout soft skills in this role. These abilities ensure efficient operations, clear coordination, and productivity in a distributed work environment.

What are some common challenges faced by remote administrators, and how can they be addressed?

Remote Administrators often encounter challenges such as maintaining clear communication with distributed teams, managing time zone differences, and ensuring system security from afar. To address these, it's important to use reliable collaboration tools, establish consistent check-ins, and follow strong cybersecurity protocols. Proactively seeking feedback, staying organized with task management software, and continually updating technical skills also help Remote Administrators succeed in a virtual environment.

What is the difference between Remote Administrator vs Remote IT Support Specialist?

AspectRemote AdministratorRemote IT Support Specialist
CredentialsIT certifications (e.g., CompTIA, Cisco)IT certifications (e.g., CompTIA, Microsoft)
Work EnvironmentManaging networks, servers, and system configurations remotelyProviding technical support and troubleshooting remotely
Employer & Industry UsageIT departments, managed service providersHelp desks, tech support companies, internal IT teams
Search & Comparison IntentRoles involving system management and network oversightRoles focused on end-user support and issue resolution

Remote Administrators primarily manage and maintain IT infrastructure remotely, focusing on system and network administration. Remote IT Support Specialists concentrate on assisting users with technical issues. While both roles require similar certifications and work in IT environments, their core responsibilities differ: one manages systems, the other supports users.

How do I find legit remote administrator jobs?

To find legitimate remote administrator jobs, search on reputable job boards and company career pages, and verify the company's legitimacy through reviews and official contact information. Look for clear job descriptions, required skills such as organization and communication, and avoid listings that ask for upfront payments or personal information early in the process.

What are the most commonly searched types of Administrator jobs in Raleigh, NC?

The most popular types of Administrator jobs in Raleigh, NC are:

What are popular job titles related to Remote Administrator jobs in Raleigh, NC?

For Remote Administrator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Administrator jobs in Raleigh, NC look for?

The top searched job categories for Remote Administrator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Administrator jobs?

Cities near Raleigh, NC with the most Remote Administrator job openings:

Remote Administrator jobs near you
Infographic showing various Remote Administrator job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $76,215 per year, or $36.6 per hour.

Customer Service Associate

Cary, NC • Remote

Marpai Administrators LLC
See more jobs at Marpai Administrators LLCexternal

$14.42 - $19.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Customer Service Associate supports Customer Service Representatives and internal department requirements outside of standard call handling. This role assists with non-call workflows, operational inquiries, digital communication channels, and cross-functional support needs. The position may also answer basic-level customer service calls when call volume warrants, helping maintain service levels and ensure timely support for members, providers, clients, and internal stakeholders.
 
WHAT YOU WILL BE DOING: 
Customer Service and Department Support
  • Provide daily administrative and operational support to Customer Service Representatives to help maintain workflow continuity and timely issue resolution.
  • Support internal department requirements outside of standard call handling, including follow-up tasks, documentation updates, email inquiries, portal messages, and departmental requests.
  • Monitor and respond to inquiries received through approved customer service communication channels, including Member Portal Chat, Message Board, and Customer Service email group.
  • Assist with answering calls when  when additional call support is needed due to call volume or business demand.
  • Escalate complex, sensitive, or unresolved issues to the appropriate Customer Service Representative, Lead Customer Service Representative, supervisor, or operational department.
  • Maintain accurate documentation of work completed, inquiries handled, follow-up actions, and pending items in accordance with department expectations.
  • Assist with basic-level calls when volume warrants while maintaining professionalism and adherence to call handling expectations
  • Demonstrate accountability, teamwork, dependability, and a commitment to continuous improvement.
  • Other duties as required
 
KNOWLEDGE, SKILLS AND ABILITIES
  • Strong customer service mindset with the ability to support multiple team members and internal departments professionally. 
  • Ability to manage non-call workflows, follow-up items, email inquiries, portal messages, and administrative support tasks accurately and efficiently.
  • Clear verbal and written communication skills with attention to detail and professionalism.
  • Ability to research routine inquiries, document findings, and escalate complex issues appropriately.
  • Strong organizational, prioritization, and time-management skills.
  • Ability to work independently in a remote environment while contributing effectively to team success.
  • Ability to maintain confidentiality and comply with HIPAA, regulatory, and company policy requirements.

WHAT DO YOU NEED
  • High School Diploma or GED required.
  • Call center experience (TPA / Self-Funded Plans preferred).
  • Basic understanding of healthcare benefits, eligibility, claims processing, provider networks, healthcare terminology, and HIPAA requirements preferred.
  • WLT system knowledge preferred. 
 
WORK REQUIREMENTS:
  • Remote work environment requiring prolonged computer use and telephone interaction.
  • Ability to work scheduled business hours and overtime as required to support business needs.
  • Ability to maintain a secure home office environment that meets company standards.
 
WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.