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Remote Voip Jobs in Raleigh, NC (NOW HIRING)

Customer Service Specialist - NC

Raleigh, NC ยท On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... USB headset for VOIP (Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft ...

Network Engineer

Durham, NC ยท On-site +1

$87K - $135K/yr

Salary: $87,367.00 - $135,428.00 Annually Location : 101 City Hall Plaza, Durham, NC Job Type: Full time with benefits Remote Employment: Flexible/Hybrid Job Number: 26-06082 Department: Technology ...

Remote Voip information

See Raleigh, NC salary details

$14

$29

$46

How much do remote voip jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote voip in Raleigh, NC is $29.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $38.32 per hour, depending on experience, location, and employer.

What is a Remote VoIP?

A Remote VoIP job involves managing, configuring, and troubleshooting Voice over Internet Protocol (VoIP) systems from a remote location. Responsibilities may include setting up VoIP networks, ensuring call quality, maintaining security, and providing technical support. Common roles in this field include VoIP engineers, support specialists, and network administrators. These jobs require knowledge of VoIP protocols, networking, and communication technologies.

What does a typical workday look like for someone in a Remote VoIP position?

A typical workday for a Remote VoIP professional often involves monitoring system performance, troubleshooting connectivity or quality issues, and deploying updates or new configurations to maintain optimal communication functionality. You may collaborate with IT teams, network engineers, or end users to address support tickets, perform diagnostics, and assist with onboarding new devices or users. Regular documentation and reporting on system health are also common, along with proactive efforts to identify and prevent potential disruptions. While most work is performed independently, effective communication with remote teams is essential for coordinating solutions and maintaining service reliability.

What are the key skills and qualifications needed to thrive in the Remote VoIP position, and why are they important?

To thrive as a Remote VoIP specialist, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and experience with configuring and managing VoIP systems. Familiarity with tools like Asterisk, Cisco Unified Communications, or 3CX, and certifications such as CCNA Voice or CompTIA Network+ are often preferred. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders are key soft skills. These qualifications are essential for ensuring reliable communication systems and efficiently resolving technical issues in a remote work environment.

What are popular job titles related to Remote Voip jobs in Raleigh, NC?

For Remote Voip jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Voip jobs in Raleigh, NC look for?

The top searched job categories for Remote Voip jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Voip jobs?

Cities near Raleigh, NC with the most Remote Voip job openings:

Infographic showing various Remote Voip job openings in Raleigh, NC as of September 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,553 per year, or $29.6 per hour.

Principal Software Architect (Streaming Media)

Morrisville, NC โ€ข On-site, Remote

Owl Cyber Defense
Network Securityย โ€ขย 51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Key responsibilities

  • Define and evolve the architectural roadmap for the VOIP and video streaming platform, ensuring scalability, reliability, and performance.

  • Design and implement highly available and fault-tolerant systems for audio/video ingest, processing, transcoding, and delivery.

  • Provide technical leadership and mentorship to engineering teams, guiding them on best practices for software design, development, and deployment.


Job description

Job Title: Software Architect Department: Engineering Reports to: Technical Fellow Office: Morrisville, NC Work Environment: Remote (Eastern & Central time zones)
Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world's most critical networks. Owl's product lines of cross domain, data diode, and portable media solutions provide the strongest available security checkpoints for threat prevention and secure data availability. Our in-depth expertise in security engineering at the hardware and operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats.
Job Summary:
Are you a visionary software architect with a passion for cutting-edge voice and video streaming technologies? Do you thrive on designing robust, scalable, and high-performance systems that deliver seamless communication experiences to critical decision makers? We're looking for an experienced Streaming Media Architect to lead the technical direction and evolution of our innovative streaming platform.
We're looking for a highly experienced and strategic Streaming Media Architect to play a pivotal role in defining and guiding the technical implementation of our products and services. You'll be instrumental in translating business requirements into technical designs, ensuring architectural integrity, and driving the adoption of best practices across our development teams. This role requires deep expertise in all facets of video streaming, from content ingest and encoding to delivery and playback.
Essential Duties and Responsibilities:
  • Define and evolve the architectural roadmap for our VOIP and video streaming platform, ensuring scalability, reliability, and performance.
  • Design and implement highly available and fault-tolerant systems for audio/video ingest, processing, transcoding, and delivery.
  • Lead test-driven development to ensure reliable video quality.
  • Evaluate and recommend new technologies, frameworks, and tools to enhance our streaming capabilities.
  • Provide technical leadership and mentorship to engineering teams, guiding them on best practices for software design, development, and deployment.
  • Collaborate with cross-functional teams to understand product requirements and translate them into technical specifications.
  • Troubleshoot complex technical issues and provide solutions for optimization and improvement.
  • Stay abreast of industry trends and emerging technologies in video streaming, codecs, Voice over IP (VOIP) and telephony.
  • Champion security best practices within the streaming architecture.

Requirements/Qualifications:
  • Education
    • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Experience
    • 15+ years of experience in software development, with at least 5+ years in a lead development role focused on audio/video streaming
    • 3+ years of experience in VOIP/telephony applications with Asterisk and/or Cisco Unified Communications
  • Knowledge, Skills & Abilities
    • Deep expertise in video streaming protocols and technologies: RTP, SRTP, RTCP
    • Strong understanding of video codecs: H.264, H.265 (HEVC)
    • Strong understanding of audio codecs: G722, G729
    • Strong understanding of Voice over IP (VOIP) protocols and applications: Asterisk, SIP
    • Strong programming skills in at least one relevant language (e.g., Python, Java, C++).
    • Experience with live streaming and low-latency video.
    • Familiarity with video analytics and quality of experience (QoE) monitoring.
  • Additional Competencies/Requirements
    • Excellent communication, interpersonal, and presentation skills.
    • Ability to lead and influence technical discussions and decisions.
    • Some travel required
    • Candidates must be able to obtain/maintain a US Government security clearance

Benefits:
Owl offers a comprehensive and competitive benefits package designed to support the health, financial security, and wellbeing of our employees and their families. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan with company match, generous paid time off, company-paid life insurance, and company-paid short- and long-term disability insurance. Employees may also choose from a variety of voluntary benefits and wellness programs. Specific benefit plan details, employee contribution rates, eligibility requirements, and other program information will be shared during the hiring process.
About Owl Cyber Defense Solutions, LLC
Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see http://www.owlcyberdefense.com.
Owl Cyber Defense is an Equal Opportunity Employer and complies with all applicable federal employment laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status