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Program Delivery Manager Jobs (NOW HIRING)

ServiceTitan

Delivery Manager

Glendale, CA · On-site +1

The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each ... We offer a comprehensive onboarding program, leadership training for Titans at all levels, and ...

Zantech

Service Delivery Manager

Ashburn, VA

Acquisition & Lifecycle Support (Vendor management, program oversight) * Key Personnel (Single point of contact; authorized contractor interface with CO, COR, and federal lead) The Service Delivery ...

Harvard University

Senior Program Associate

Boston, MA · Hybrid

Reporting to the Online Learning Strategy, Design and Delivery Manager, this role helps implement ... Program Preparation and Design Support (D1: Design) * Support faculty in preparing initial course ...

ECS

Service Delivery Manager

Arlington, VA · On-site

$147K - $220K/yr

The program conducts 24x7x365 operations, ITIL Incident and problem management, and deep engagement with agencies and other users of the CDM Dashboard Ecosystem. While the Service Delivery Manager ...

Neumo Holdings LLC

Delivery Manager (Remote)

IL · Remote

The Delivery Manager holds program-level execution accountability for an assigned portfolio and is responsible for the financial performance, operational execution, and strategic success of an ...

VML

Senior Program Manager

Chicago, IL

$119K - $120K/yr

You have a proven track record of managing delivery of social channel content as well as commerce marketing programs across various retailers within the Agile methodology. What You'll Do: * People ...

Axos Bank

Technical Delivery Manager

San Diego, CA · On-site

$105K - $135K/yr

Drive delivery predictability programs using measurable performance signals (e.g., throughput/lead ... Strong risk/issue management, conflict resolution, and escalation judgment; disciplined about ...

Entarian

Technical Delivery Manager

Mclean, VA

$138K - $160K/yr

This role is accountable for the program's overall delivery: ensuring that timelines, deliverables, and client expectations are met. The Technical Delivery Manager must be highly skilled at team ...

Entarian

Technical Delivery Manager

Mclean, VA · On-site

$138K - $160K/yr

This role is accountable for the program's overall delivery: ensuring that timelines, deliverables, and client expectations are met. The Technical Delivery Manager must be highly skilled at team ...

The Judge Group

Service Delivery Manager

Chicago, IL · On-site

Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...

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Program Delivery Manager information

See salary details

$38.5K

$107.5K

$157K

How much do program delivery manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for program delivery manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a program delivery manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.

What are the key skills and qualifications needed to thrive as a program delivery manager?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

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Cities with the most Program Delivery Manager job openings:

What states have the most Program Delivery Manager jobs?

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Program Delivery Manager jobs near you
Infographic showing various Program Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

Delivery Manager

ServiceTitan

Glendale, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

Job Description
Ready to be a Titan?
The Enterprise Implementation Services team plays a pivotal role in ensuring our client's sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Lawn and Pest industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes.
The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time. This role requires proactive engagement with clients on a weekly basis, ensuring the successful implementation of our platform while delivering exceptional client satisfaction and business outcomes.
What you'll do:
  • Manage a team of Enterprise Implementation Consultants (EICs), each of whom closely drives multiple and concurrent implementation projects from initiation through project close.
  • Partner with your EICs to ensure that each phase of a client's implementation is completed efficiently, thoroughly, and on-time, ensuring long-term client success and sentiment.
  • Conduct weekly status meetings with client stakeholders and executive management.
  • Manage client escalations in a timely and professional manner, developing and communicating potential solutions ensuring client satisfaction and retention.
  • Foster a collaborative culture across your team to facilitate growth.
  • Collaborate with cross-functional sales, data, training, and product teams to deliver against defined project timelines.
  • Act as a thought partner to senior leadership in the development and prioritization of long-term strategies to achieve successful client sentiment.
  • Host weekly one-on-ones with each EIC, providing them with guidance, coaching, career development planning, and creative solutioning to challenges on any of their active projects.
  • Stay up-to-date and enabled on FieldRoutes functionality and industry best practices to ensure you are able to discuss the workflows and their impact on our clients' businesses.
  • Periodically travel to client on-sites 20-30% of the time.

What you'll bring:
  • At least 7-10 years of relevant work experience that may include a combination of experience in managing a team of direct reports, owning client relationships, project management, technology/SaaS implementation, and/or the home or commercial services industries
  • Bachelor's Degree or equivalent professional work experience
  • A proven track record of being exceptionally detail-oriented while managing multiple projects
  • Ability to think several steps ahead and take proactive steps to address roadblocks and issues
  • Exceptional relationship-building skills and a clear view on what constitutes an excellent client experience and partnership
  • Experience as a collaborative team player always looking to help and enable others in the organization
  • Knowledge of and experience with SmartSheet a plus (not required)

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role isZone 1: $147,600 USD - $221,400 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WAZone 2: $137,900 USD - $206,900 USD Applicable for: All other US locations.International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

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