Key Responsibilities Program & Delivery Management Lead end-to-end delivery of large-scale ServiceNow transformation programs across multiple geographies. Manage complex, multi-workstream programs ...
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Key Responsibilities Program & Delivery Management Lead end-to-end delivery of large-scale ServiceNow transformation programs across multiple geographies. Manage complex, multi-workstream programs ...
Apply Early
Onsite Program Delivery Manager This Position is Responsible for the Following Produce integrated program plans and supporting documentation Analyze program and project data monitor and report on the ...
Onsite Program Delivery Manager This Position is Responsible for the Following Produce integrated program plans and supporting documentation Analyze program and project data monitor and report on the ...
Senior Manager, Program Delivery & Impact
Atlanta, GA · On-site
$111K - $112K/yr
Position Description The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role ...
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Apply Early
Senior Manager, Program Delivery & Impact
Atlanta, GA · On-site
$111K - $112K/yr
Position Description The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role ...
Apply Early
Senior Manager, Program Delivery & Impact
Atlanta, GA · On-site
$111K - $112K/yr
Position Description The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role ...
Senior Manager, Program Delivery & Impact
Atlanta, GA · On-site
$111K - $112K/yr
Position Description The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role ...
Senior Manager, Program Delivery & Impact
Atlanta, GA · On-site
$111K - $112K/yr
Position Description The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role ...
Senior Manager, Program Delivery & Impact
Atlanta, GA · On-site
$111K - $112K/yr
Position Description The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role ...
Delivery Manager
Columbus, GA · On-site
Manages the delivery scheduling activities and department staff, ensuring coordination between ... Maintains check on materials inventories, production programs and other factors that affect ...
Delivery Manager
Columbus, GA · On-site
Manages the delivery scheduling activities and department staff, ensuring coordination between ... Maintains check on materials inventories, production programs and other factors that affect ...
Delivery Manager
Columbus, GA · On-site
Manages the delivery scheduling activities and department staff, ensuring coordination between ... Maintains check on materials inventories, production programs and other factors that affect ...
Delivery Manager
Columbus, GA · On-site
Manages the delivery scheduling activities and department staff, ensuring coordination between ... Maintains check on materials inventories, production programs and other factors that affect ...
Delivery Manager
Columbus, GA · On-site
Manages the delivery scheduling activities and department staff, ensuring coordination between ... Maintains check on materials inventories, production programs and other factors that affect ...
Delivery Manager
Columbus, GA · On-site
Manages the delivery scheduling activities and department staff, ensuring coordination between ... Maintains check on materials inventories, production programs and other factors that affect ...
The role involves ensuring successful program delivery, managing distributed teams, and collaborating with various stakeholders to achieve program success. Responsibilities : • Lead complex SAP ...
The role involves ensuring successful program delivery, managing distributed teams, and collaborating with various stakeholders to achieve program success. Responsibilities : • Lead complex SAP ...
The Transit Project Manager reports to the Assistant Program Delivery Manager and provides additional support as needed. This position is located in District 5, Wayne County. AGENCY SPECIFIC ...
The Transit Project Manager reports to the Assistant Program Delivery Manager and provides additional support as needed. This position is located in District 5, Wayne County. AGENCY SPECIFIC ...
Service Delivery Manager
Duluth, GA · On-site
SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing ... incentive program, substantial vacation time, and comprehensive health, dental, and vision ...
Service Delivery Manager
Duluth, GA · On-site
SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing ... incentive program, substantial vacation time, and comprehensive health, dental, and vision ...
Customer Delivery Manager
Duluth, GA · On-site
AOI's Product & Program Management organization in Atlanta, GA has an opening for a Customer Delivery Manager. This role is responsible for managing the end-to-end delivery of software solutions to ...
Customer Delivery Manager
Duluth, GA · On-site
AOI's Product & Program Management organization in Atlanta, GA has an opening for a Customer Delivery Manager. This role is responsible for managing the end-to-end delivery of software solutions to ...
AOI's Product & Program Management organization in Atlanta, GA has an opening for a Customer Delivery Manager. This role is responsible for managing the end-to-end delivery of software solutions to ...
AOI's Product & Program Management organization in Atlanta, GA has an opening for a Customer Delivery Manager. This role is responsible for managing the end-to-end delivery of software solutions to ...
AI Project / Delivery Manager
Atlanta, GA · Hybrid
$135K - $175K/yr
AI Project / Delivery Manager - Atlanta, GA (Hybrid) About the Role We are seeking an experienced ... Support user adoption and training programs for AI-powered tools across departments. Required ...
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AI Project / Delivery Manager
Atlanta, GA · Hybrid
$135K - $175K/yr
AI Project / Delivery Manager - Atlanta, GA (Hybrid) About the Role We are seeking an experienced ... Support user adoption and training programs for AI-powered tools across departments. Required ...
Apply Early
Onshore Program Manager
GA · On-site
Strong experience as a Program Manager / Senior Project Manager / Delivery Manager. * Hands-on background in either Java or .NET Core application development. * Experience in supply chain, logistics ...
Onshore Program Manager
GA · On-site
Strong experience as a Program Manager / Senior Project Manager / Delivery Manager. * Hands-on background in either Java or .NET Core application development. * Experience in supply chain, logistics ...
Onshore Program Manager
Atlanta, GA · On-site
Strong experience as a Program Manager / Senior Project Manager / Delivery Manager. * Hands-on background in either Java or .NET Core application development. * Experience in supply chain, logistics ...
Onshore Program Manager
Atlanta, GA · On-site
Strong experience as a Program Manager / Senior Project Manager / Delivery Manager. * Hands-on background in either Java or .NET Core application development. * Experience in supply chain, logistics ...
The Transit Project Manager reports to the Assistant Program Delivery Manager and provides additional support as needed. Applicant must live in District 5 in Wayne County or District 4 in Tifton, or ...
The Transit Project Manager reports to the Assistant Program Delivery Manager and provides additional support as needed. Applicant must live in District 5 in Wayne County or District 4 in Tifton, or ...
Program Manager
Atlanta, GA · On-site +1
The Program Manager is a key executor of company vision and is accountable for the full success of their delivery portfolio. KEY RESPONSIBILITIES Product & PMO Knowledge * Demonstrate proficient ...
Program Manager
Atlanta, GA · On-site +1
The Program Manager is a key executor of company vision and is accountable for the full success of their delivery portfolio. KEY RESPONSIBILITIES Product & PMO Knowledge * Demonstrate proficient ...
Design and deliver structured workshops, coaching programs, and training that build the client ... Master's degree in Management or Business is highly desirable Industry Experience * Significant ...
Design and deliver structured workshops, coaching programs, and training that build the client ... Master's degree in Management or Business is highly desirable Industry Experience * Significant ...
Senior Program Manager
Atlanta, GA · On-site
$111K - $112K/yr
Strong experience as a Program Manager / Senior Project Manager / Delivery Manager. * Hands-on background in either Java or .NET Core application development. * Experience in supply chain, logistics ...
Senior Program Manager
Atlanta, GA · On-site
$111K - $112K/yr
Strong experience as a Program Manager / Senior Project Manager / Delivery Manager. * Hands-on background in either Java or .NET Core application development. * Experience in supply chain, logistics ...
Program Delivery Manager information
See Georgia salary details
$32.5K - $41.6K
5% of jobs
$41.6K - $50.7K
6% of jobs
$50.7K - $59.8K
9% of jobs
$65.5K is the 25th percentile. Wages below this are outliers.
$59.8K - $68.9K
6% of jobs
$68.9K - $78K
5% of jobs
$78K - $87.1K
6% of jobs
$87.1K - $96.2K
5% of jobs
The median wage is $97.9K / yr.
$96.2K - $105.3K
31% of jobs
$105.6K is the 75th percentile. Wages above this are outliers.
$105.3K - $114.4K
7% of jobs
$114.4K - $123.5K
15% of jobs
$123.5K - $132.6K
3% of jobs
$32.5K
$90.7K
$132.6K
How much do program delivery manager jobs pay per year?
As of Jul 2, 2026, the average yearly pay for program delivery manager in Georgia is $90,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $111,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Program Delivery Manager, and why are they important?
To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.
What is the difference between Program Delivery Manager vs Project Manager?
| Aspect | Program Delivery Manager | Project Manager |
|---|---|---|
| Credentials | PMI PMP, PgMP, or similar certifications often preferred | PMI PMP or CAPM certifications common |
| Work Environment | Oversees multiple related projects within a program | Manages individual projects with specific goals |
| Employer & Industry Usage | Used in industries like IT, construction, healthcare for large initiatives | Common across various industries for specific project execution |
The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.
How does a Program Delivery Manager typically interact with cross-functional teams during a project lifecycle?
As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.
What is a Program Delivery Manager?
A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.
What are popular job titles related to Program Delivery Manager jobs in Georgia? For Program Delivery Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Program Delivery Manager jobs in Georgia look for? The top searched job categories for Program Delivery Manager jobs in Georgia are:
What cities in Georgia are hiring for Program Delivery Manager jobs? Cities in Georgia with the most Program Delivery Manager job openings:
Full-time
Posted 23 days ago
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Job description
Job Description: ServiceNow Delivery Manager
Contract
Atlanta, GA
Role Overview
We are seeking an experienced ServiceNow Delivery Manager to lead the delivery of large-scale digital transformation programs across global operations. The ideal candidate will have deep expertise in ServiceNow platforms (especially ITSM), experience managing Managed Cloud Operations (MCO) environments, and exposure to AI-driven solutions within service management ecosystems.
This role requires strong leadership skills to drive end-to-end program delivery, stakeholder engagement, and continuous service improvement across distributed teams.
Key Responsibilities
Program & Delivery Management
Lead end-to-end delivery of large-scale ServiceNow transformation programs across multiple geographies.
Manage complex, multi-workstream programs, ensuring alignment with business objectives, timelines, and budgets.
Establish and maintain governance frameworks, dashboards, KPIs, and reporting mechanisms.
Drive Agile / SAFe / hybrid delivery models for global implementations.
ServiceNow Platform Leadership
Oversee implementation, enhancement, and support of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB).
Ensure adherence to ServiceNow best practices, architecture standards, and platform governance.
Collaborate with architecture teams to design scalable, secure, and future-ready solutions.
Managed Cloud Operations (MCO)
Lead delivery and operations in MCO / cloud-managed services environments.
Ensure high availability, performance, and compliance of ServiceNow platforms in cloud ecosystems.
Drive operational excellence through automation, monitoring, and continuous improvement initiatives.
AI & Automation Enablement
Champion adoption of AI-powered capabilities within ServiceNow (e.g., Virtual Agent, Predictive Intelligence, AIOps).
Identify opportunities to integrate AI/ML solutions to improve service desk efficiency and user experience.
Collaborate with data and AI teams to implement intelligent workflows and predictive analytics.
Global Stakeholder Management
Engage with C-level stakeholders, business leaders, and IT executives across regions.
Manage cross-functional teams across onshore, offshore, and nearshore locations.
Act as the primary escalation point for delivery risks and issues.
Financial & Risk Management
Manage program budgets, forecasting, and cost optimization.
Identify risks and establish mitigation strategies proactively.
Ensure compliance with organizational and regulatory standards.
People & Team Leadership
Lead and mentor large global delivery teams including developers, architects, and consultants.
Drive a culture of innovation, accountability, and continuous learning.
Support talent development and capability building in ServiceNow and AI domains.
Required Qualifications
Bachelors or Masters degree in IT, Computer Science, or related field.
1015+ years of experience in IT service delivery and transformation programs.
5+ years of experience in ServiceNow delivery leadership roles.
Strong hands-on experience with ServiceNow ITSM module.
Proven track record of managing large, global transformation programs.
Experience working in Managed Cloud Operations (MCO) / cloud environments.
Exposure to AI/ML implementations within ITSM or enterprise platforms.
Certifications:
ServiceNow Certified System Administrator (CSA)
ITIL v3/v4 Foundation (or higher)
ServiceNow CIS-ITSM (preferred)
Preferred Skills
Experience with ServiceNow modules beyond ITSM (ITOM, ITBM, HRSD, CSM).
Knowledge of AIOps, automation frameworks, and integration tools.
Familiarity with cloud platforms (Azure, AWS, GCP).
Strong understanding of DevOps and CI/CD practices.
Excellent communication, leadership, and stakeholder management skills.
Key Competencies
Strategic thinking and execution
Program governance and risk management
Global delivery leadership
Client relationship management
Innovation and AI adoption mindset
Success Metrics
Successful delivery of transformation programs on time and within budget
Improved service performance and operational efficiency
Adoption of AI/automation capabilities
High customer satisfaction (CSAT) scores
Strong team engagement and retention
Contract
Atlanta, GA
Role Overview
We are seeking an experienced ServiceNow Delivery Manager to lead the delivery of large-scale digital transformation programs across global operations. The ideal candidate will have deep expertise in ServiceNow platforms (especially ITSM), experience managing Managed Cloud Operations (MCO) environments, and exposure to AI-driven solutions within service management ecosystems.
This role requires strong leadership skills to drive end-to-end program delivery, stakeholder engagement, and continuous service improvement across distributed teams.
Key Responsibilities
Program & Delivery Management
Lead end-to-end delivery of large-scale ServiceNow transformation programs across multiple geographies.
Manage complex, multi-workstream programs, ensuring alignment with business objectives, timelines, and budgets.
Establish and maintain governance frameworks, dashboards, KPIs, and reporting mechanisms.
Drive Agile / SAFe / hybrid delivery models for global implementations.
ServiceNow Platform Leadership
Oversee implementation, enhancement, and support of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB).
Ensure adherence to ServiceNow best practices, architecture standards, and platform governance.
Collaborate with architecture teams to design scalable, secure, and future-ready solutions.
Managed Cloud Operations (MCO)
Lead delivery and operations in MCO / cloud-managed services environments.
Ensure high availability, performance, and compliance of ServiceNow platforms in cloud ecosystems.
Drive operational excellence through automation, monitoring, and continuous improvement initiatives.
AI & Automation Enablement
Champion adoption of AI-powered capabilities within ServiceNow (e.g., Virtual Agent, Predictive Intelligence, AIOps).
Identify opportunities to integrate AI/ML solutions to improve service desk efficiency and user experience.
Collaborate with data and AI teams to implement intelligent workflows and predictive analytics.
Global Stakeholder Management
Engage with C-level stakeholders, business leaders, and IT executives across regions.
Manage cross-functional teams across onshore, offshore, and nearshore locations.
Act as the primary escalation point for delivery risks and issues.
Financial & Risk Management
Manage program budgets, forecasting, and cost optimization.
Identify risks and establish mitigation strategies proactively.
Ensure compliance with organizational and regulatory standards.
People & Team Leadership
Lead and mentor large global delivery teams including developers, architects, and consultants.
Drive a culture of innovation, accountability, and continuous learning.
Support talent development and capability building in ServiceNow and AI domains.
Required Qualifications
Bachelors or Masters degree in IT, Computer Science, or related field.
1015+ years of experience in IT service delivery and transformation programs.
5+ years of experience in ServiceNow delivery leadership roles.
Strong hands-on experience with ServiceNow ITSM module.
Proven track record of managing large, global transformation programs.
Experience working in Managed Cloud Operations (MCO) / cloud environments.
Exposure to AI/ML implementations within ITSM or enterprise platforms.
Certifications:
ServiceNow Certified System Administrator (CSA)
ITIL v3/v4 Foundation (or higher)
ServiceNow CIS-ITSM (preferred)
Preferred Skills
Experience with ServiceNow modules beyond ITSM (ITOM, ITBM, HRSD, CSM).
Knowledge of AIOps, automation frameworks, and integration tools.
Familiarity with cloud platforms (Azure, AWS, GCP).
Strong understanding of DevOps and CI/CD practices.
Excellent communication, leadership, and stakeholder management skills.
Key Competencies
Strategic thinking and execution
Program governance and risk management
Global delivery leadership
Client relationship management
Innovation and AI adoption mindset
Success Metrics
Successful delivery of transformation programs on time and within budget
Improved service performance and operational efficiency
Adoption of AI/automation capabilities
High customer satisfaction (CSAT) scores
Strong team engagement and retention
Flexible work from home options available.