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Practice Representative information

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$12

$46

$105

How much do practice representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for practice representative in the United States is $46.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $105.77 per hour, depending on experience, location, and employer.

What is a practice representative?

A Practice Representative is a professional who serves as the main point of contact between a healthcare practice and its patients or clients. They are responsible for tasks such as scheduling appointments, answering phones, managing patient records, and providing information about services offered. Practice Representatives often play a key role in ensuring a positive patient experience and supporting the administrative operations of the practice. Their work helps maintain efficient workflow and high-quality customer service within medical, dental, or chiropractic offices.

What are the key skills and qualifications needed to thrive as a practice representative?

To thrive as a Practice Representative, you need strong customer service skills, sales acumen, and a basic understanding of healthcare services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling systems, and office productivity tools is typically required. Excellent interpersonal communication, active listening, and the ability to build rapport make someone stand out in this role. These skills are crucial for attracting new patients, representing the practice positively, and ensuring a seamless experience for clients.

What are some common challenges practice representatives face when managing patient scheduling and communication?

Practice Representatives often juggle multiple responsibilities, including coordinating appointments, managing patient expectations, and ensuring smooth communication between patients and healthcare providers. One common challenge is handling last-minute cancellations or rescheduling requests while minimizing disruptions to the provider’s schedule. Additionally, Practice Representatives need to communicate effectively and empathetically with patients, especially when addressing concerns or delays. Staying organized and utilizing scheduling software can help manage these challenges and contribute to a positive patient experience.

What is the difference between Practice Representative vs Medical Sales Representative?

AspectPractice Representative

AspectPractice Representative

The Practice Representative and Medical Sales Representative roles often overlap in healthcare sales, but Practice Representatives typically focus on promoting specific medical practices or services to healthcare providers, while Medical Sales Representatives sell medical devices or pharmaceuticals to hospitals and clinics. Practice Representatives usually require healthcare-related certifications and work closely with medical practices, whereas Medical Sales Reps often target a broader range of healthcare facilities. Both roles are common in the healthcare industry and involve client relationship management and product knowledge.

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Practice Representative jobs near you
Infographic showing various Practice Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,783 per year, or $46.5 per hour.

Medical Practice Representative III- Dermatology

University of MD Faculty Physicians Inc.

Baltimore, MD

Full-time

Life, Retirement

Re-posted 26 days ago

Job description

Performs front desk leadership functions with or without direct supervisory responsibilities. May oversee and troubleshoot scheduling and/or patient service issues; serves as lead worker and trainer for junior level staff; and other duties as assigned.
EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED)
  • Three to five years medical office experience
  • Current knowledge of payer requirements for referrals and preauthorization
  • Experience in front and back office operations
  • Knowledge of billing and coding for medical services
  • Strong customer service skills
  • PC proficiency

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits