Client Success Consultant
Bangor Payroll is an exciting division of Bangor Savings Bank which continues to experience incredible growth! If you are interested in joining our dynamic, fast paced environment accompanied with future career growth opportunities, this is the job for you! Bangor Payroll is looking to add a Client Success Consultant to our team.
What You'll Need to be Successful:
- Superb customer service skills with a passion for strengthening customer relationships
- Attention to detail and emphasis on accuracy
- Prioritizes tasks and demonstrates excellent time management skills
- A collaborative mindset with the ability to work independently
- Must embrace technology, be detail-oriented, and possess excellent interpersonal skills
- Ability to work in a fast-paced team environment
- Teachable and welcoming of feedback as a means of continuous improvement
- Critical thinking and problem-solving skills
- Commitment to teamwork
Responsibilities:
- Provides exemplary service and support to client base while resolving issues and concerns in a timely fashion
- Responsible for processing payroll while maintaining employee information in the database regarding salary and pay
- Enters and processes payroll while under strict time constraints
- Day to day responsibilities vary based on the needs and complexity of clients
- Ensures that clients are receiving maximum value from our products and services
- Establishes and maintains a positive working relationship with both clients and teammates
Preferred Qualifications:
- High School Diploma or equivalent required. College, business, or professional training preferred
- Payroll experience is helpful but not required
- Strong communication skills, verbal and written, required
Physical Demands/Conditions Requirements:
- General office environment
- Moderate lifting (to 35 lbs.) required
- Moderate reaching, walking, sitting, and standing required
- Occasional in-state travel required for client training
Equipment Used:
At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement. We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done.
Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans.