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Patient Support Representative Jobs (NOW HIRING)

MultiCare

Patient Support Rep Physician Practice

Olympia, WA · On-site

$20.27 - $29.16/hr

Patient Support Representative Join a team that shares your calling At MultiCare, you're more than just a job title -- you're part of a team built on trust that cares for each other, our patients and ...

CareTria

Patient Support Representative

Louisville, KY · On-site

$17/hr

The Patient Support Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions. * Onsite Louisville office * 8am-4 ...

CareTria

Patient Support Representative

Louisville, KY · On-site

$17/hr

The Patient Support Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions. * Onsite Louisville office * 8am-4 ...

Knipper Health

Patient Support Representative

$17/hr

Position Summary The patient support representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions. Responsibilities

CareTria

Patient Support Representative

Louisville, KY · On-site

$17/hr

The Patient Support Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions. * Onsite Louisville office * 8am-4 ...

CommonSpirit Health

Patient Support Rep

Gig Harbor, WA · On-site

$23.90 - $34.79/hr

Patient Support Rep Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the ...

Azul Vision

Patient Support Representative

Glendale, CA · On-site

$21 - $23/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

Azul Vision

Patient Support Representative

Pasadena, CA

$21 - $23/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

Azul Vision

Patient Support Representative

Upland, CA · On-site

$21 - $23/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

Azul Vision

Patient Support Representative

Torrance, CA · On-site

$21 - $23/hr

Patient Support Representative Salary Range $21.00 - $23.00 Hourly Position Type Full Time Job Shift Day Category Health Care Description Responsibilities include the provision of exceptional ...

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Patient Support Representative information

See salary details

$10

$19

$25

How much do patient support representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for patient support representative in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Support Representative, and why are they important?

To thrive as a Patient Support Representative, you need strong customer service skills, knowledge of healthcare processes, and usually a high school diploma or equivalent. Familiarity with medical billing software, electronic health record (EHR) systems, and basic office tools is commonly required. Excellent communication, problem-solving abilities, and patience help you effectively assist patients and resolve concerns. These skills ensure a smooth patient experience, accurate information exchange, and efficient coordination within healthcare teams.

What is the difference between Patient Support Representative vs Medical Office Assistant?

AspectPatient Support RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient centers
Primary ResponsibilitiesPatient communication, appointment scheduling, insurance verificationAdministrative tasks, patient check-in, record management
Employer & Industry UsageHospitals, clinics, healthcare providersMedical practices, outpatient clinics

While both roles involve patient interaction and administrative duties, the Patient Support Representative primarily focuses on patient communication and insurance processes, whereas the Medical Office Assistant handles broader administrative tasks within medical offices. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges faced by Patient Support Representatives and how are they typically addressed?

Patient Support Representatives often encounter challenges such as managing high call volumes, handling sensitive or emotional patient interactions, and navigating complex healthcare systems. To address these, representatives receive training in effective communication, conflict resolution, and familiarity with healthcare policies and systems. Many organizations also provide ongoing support, clear escalation paths, and collaborative team environments to ensure patient issues are resolved efficiently and compassionately.

What is a Patient Support Representative?

A Patient Support Representative is a healthcare professional who serves as a liaison between patients and medical staff. They handle scheduling appointments, answering patient inquiries, verifying insurance information, and supporting patients throughout their healthcare experience. Their role is essential in ensuring that patients receive timely information, assistance with paperwork, and a positive experience during their interactions with a medical facility. Patient Support Representatives often work in hospitals, clinics, or outpatient centers and are skilled in communication, customer service, and administrative tasks.
More about Patient Support Representative jobs
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What are popular job titles related to Patient Support Representative jobs? For Patient Support Representative jobs, the most frequently searched job titles are:
Patient Support Representative jobs near you
Infographic showing various Patient Support Representative job openings in the United States as of June 2026, with employment types broken down into 34% Full Time, 53% Part Time, 12% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $40,917 per year, or $19.7 per hour.
Patient Support Representative

Patient Support Representative

Community Care Physicians

Schenectady, NY • On-site

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Answer multiple line phone system and handle or forward calls as appropriate.

  • Schedule, cancel, and reschedule patient appointments following office protocols.

  • Document verbal conversations and information into patient records accurately and timely.

Community Care Physicians rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Our Internal Medicine Balltown Road office is hiring a full-time Patient Support Representative to join their team!
The hours are Monday-Friday 8:00am 4:30pm.
The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments.
Responsibilities:
  • Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed.
  • Remove messages from phone system and return calls to patients as needed.
  • Cancel and reschedule patients when necessary.
  • Schedule appointments for patients, following office protocols for access to care.
  • Document verbal conversations and information into patient record in an accurate, legible and timely manner.
  • Transfer/retrieve office phones to/from answering service.
  • Answer overflow of phone calls and direct appropriately.
  • Process incoming telephone calls/messages based on office policy and procedure.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $16.00 - $21.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
  • High school graduate or equivalent with additional education desirable.
  • Minimum of one year work experience.
  • Strong computer skills.
  • Knowledge of medical terminology and office procedures preferred.
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
  • Ability to communicate clearly and concisely.

What Community Care Physicians employees say

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Hours and flexibility

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