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Patient Support Representative Jobs in Atlanta, GA

WellSky

Remote Patient Support Representative

Atlanta, GA · Remote

$15/hr

Verify and update patient records, including insurance details, to ensure accurate and up-to-date ... Medical with Rx, dental, and vision benefits Mental Health support through EAP Paid time off, plus ...

Total Resource Recovery

Patient Support Specialist

Conyers, GA · On-site

$15 - $18.50/hr

JOB SUMMARY We are looking for a Patient Support Specialist professional who is seeking their next ... field representative. * Work with family or referral source and/or personnel on delivery and/or ...

Total Resource Recovery

Patient Support Specialist

Conyers, GA · On-site

$13.25 - $16.25/hr

JOB SUMMARY We are looking for a Patient Support Specialist professional who is seeking their next ... field representative. * Work with family or referral source and/or personnel on delivery and/or ...

Total Respiratory

Patient Support Specialist

Conyers, GA · On-site

$15 - $18.50/hr

Patient Support Specialist We are looking for a Patient Support Specialist professional who is ... field representative. * Work with family or referral source and/or personnel on delivery and/or ...

Total Resource Recovery

Patient Support Specialist

Marietta, GA · On-site

$15.50 - $19.25/hr

JOB SUMMARY We are looking for a Patient Support Specialist professional who is seeking their next ... field representative. * Work with family or referral source and/or personnel on delivery and/or ...

Total Resource Recovery

Patient Support Specialist

Marietta, GA · On-site

$15.50 - $19.25/hr

JOB SUMMARY We are looking for a Patient Support Specialist professional who is seeking their next ... field representative. * Work with family or referral source and/or personnel on delivery and/or ...

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Patient Support Representative information

See Atlanta, GA salary details

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How much do patient support representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient support representative in Atlanta, GA is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $20.82 per hour, depending on experience, location, and employer.

What is a patient support representative?

A Patient Support Representative is a healthcare professional who serves as a liaison between patients and medical staff. They handle scheduling appointments, answering patient inquiries, verifying insurance information, and supporting patients throughout their healthcare experience. Their role is essential in ensuring that patients receive timely information, assistance with paperwork, and a positive experience during their interactions with a medical facility. Patient Support Representatives often work in hospitals, clinics, or outpatient centers and are skilled in communication, customer service, and administrative tasks.

What are the key skills and qualifications needed to thrive as a patient support representative, and why are they important?

To thrive as a Patient Support Representative, you need strong customer service skills, knowledge of healthcare processes, and usually a high school diploma or equivalent. Familiarity with medical billing software, electronic health record (EHR) systems, and basic office tools is commonly required. Excellent communication, problem-solving abilities, and patience help you effectively assist patients and resolve concerns. These skills ensure a smooth patient experience, accurate information exchange, and efficient coordination within healthcare teams.

What are some common challenges faced by patient support representatives and how are they typically addressed?

Patient Support Representatives often encounter challenges such as managing high call volumes, handling sensitive or emotional patient interactions, and navigating complex healthcare systems. To address these, representatives receive training in effective communication, conflict resolution, and familiarity with healthcare policies and systems. Many organizations also provide ongoing support, clear escalation paths, and collaborative team environments to ensure patient issues are resolved efficiently and compassionately.

What is the difference between Patient Support Representative vs Medical Office Assistant?

AspectPatient Support RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient centers
Primary ResponsibilitiesPatient communication, appointment scheduling, insurance verificationAdministrative tasks, patient check-in, record management
Employer & Industry UsageHospitals, clinics, healthcare providersMedical practices, outpatient clinics

While both roles involve patient interaction and administrative duties, the Patient Support Representative primarily focuses on patient communication and insurance processes, whereas the Medical Office Assistant handles broader administrative tasks within medical offices. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Patient Support Representative jobs in Atlanta, GA?

For Patient Support Representative jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Patient Support Representative jobs in Atlanta, GA look for?

The top searched job categories for Patient Support Representative jobs in Atlanta, GA are:

Patient Support Representative jobs near you
Infographic showing various Patient Support Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,348 per year, or $18.9 per hour.

Remote Patient Support Representative

WellSky

Atlanta, GA • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

WellSky rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

181st of 246 rated software companies

Job description

The Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. The scope of this job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. ​We are looking for ambitious, highly motivated individuals who want to be a part of a fast-paced, rapidly growing organization. Applicants must be customer-focused, have the ability to multi-task, and possess exceptional time management and phone skills.

If you're interested in joining our team, please see additional details below and apply today!

Hours & Location:

  • This is a remote, full-time position. Candidates must be able to work 40+ hours per week.
  • Candidates must reside in one of the following states: Georgia, Alabama, Tennessee, North Carolina, Louisiana, or Texas.
  • For all offered candidates, the necessary equipment will be shipped to your home before your start date.

Pay:

  • As a Sleep Coach, you'll start at $15 per hour.
  • After one year, pay increases to to $16 per hour.

Key Responsibilities:

  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate while ensuring patients' continued compliance and satisfaction.
  • Promote the sale of replacement masks, cushions, seals, and filters with a target of achieving 80% of orders to include a mask and 75% to include seals.
  • Utilize effective outreach strategies to assess patient usage and satisfaction with their equipment thus maximizing patient engagement in the S3 program.
  • Verify and update patient records, including insurance details, to ensure accurate and up-to-date information.
  • Maintain professionalism and efficiency in all patient interactions, including promptly returning voicemails within two hours, adhering to high standards of phone etiquette, and fostering positive patient relationships.
  • Efficiently navigate the platform to process orders according to client-specific procedures.
  • Perform other job duties as assigned.

Required Qualifications:

  • GED or High School Diploma

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

Company Description

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

Medical with Rx, dental, and vision benefits
Mental Health support through EAP
Paid time off, plus paid holidays
100% vested 401(K) retirement plans

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