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Part Time Desktop Support Jobs (NOW HIRING)

NCSU

IT Technical Support Analyst

Raleigh, NC

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... In addition to desktop support responsibilities, the IT Technical Support Analyst assists with ...

DirectedLINK LLC

IT Technical Aid

Los Angeles, CA

$22 - $25/hr

Monday-Friday, 8:00 AM-5:00 PM (Part-Time, 20 Hours/Week, Onsite) Industry: Government / Public ... Support office and commercial printers. * Install, configure, maintain, and troubleshoot desktop ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$56/hr

Cooper offers full and part-time employees a comprehensive benefits program, including health ... Act as a liaison between the Desktop Support Team and the Server, Network, Applications and ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$56/hr

Cooper offers full and part-time employees a comprehensive benefits program, including health ... Act as a liaison between the Desktop Support Team and the Server, Network, Applications and ...

CampusWorks, Inc.

Desktop Technician

Kilgore, TX

$16.75 - $21.25/hr

A minimum of one-year related experience in supporting personal computer hardware, software ... That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to ...

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Part Time Desktop Support information

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How much do part time desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time desktop support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is a part time desktop support?

Part time desktop support jobs involve providing technical assistance to computer users within an organization on a part-time basis, typically less than 40 hours per week. Responsibilities often include troubleshooting hardware and software issues, setting up workstations, assisting with network connectivity, and maintaining IT equipment. These roles are ideal for students, individuals seeking flexible hours, or those wishing to gain IT experience while balancing other commitments.

What are the key skills and qualifications needed to thrive as a part time desktop support specialist?

To thrive as a Part Time Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and usually an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These abilities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations even on a part-time schedule.

What are some common challenges faced in a part time desktop support role, and how can I effectively manage them?

Part-time desktop support professionals often juggle multiple requests within limited hours, making time management a key challenge. You may need to quickly prioritize urgent issues, communicate clearly with end-users, and document solutions for follow-up by full-time staff. Proactively coordinating with your team and utilizing ticketing systems can help ensure smooth handoffs and minimize disruption. Staying up-to-date on company software and IT policies also enables you to resolve problems efficiently despite a part-time schedule.

What is the difference between Part Time Desktop Support vs Part Time Help Desk Technician?

AspectPart Time Desktop SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client offices, corporate ITHelp desk, remote support, call center
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, internal IT teams
Common Search IntentTechnical support, hardware/software issuesTroubleshooting, user support, issue resolution

Part Time Desktop Support and Part Time Help Desk Technician roles share similar certifications and work environments, often overlapping in corporate IT settings. Desktop Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk roles focus on remote user support and issue resolution. Both positions are essential for maintaining IT operations and are frequently searched together by job seekers in the IT support field.

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What are the most commonly searched types of Desktop Support jobs?

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What states have the most Part Time Desktop Support jobs?

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What job categories do people searching Part Time Desktop Support jobs look for?

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Part Time Desktop Support jobs near you
Infographic showing various Part Time Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

IT Technical Support Analyst

NCSU

Raleigh, NC

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Provide advanced hands-on and remote technical support for faculty, staff, and students, troubleshooting complex hardware, software, operating system, and network-related issues.

  • Serve as an escalation point for Tier 1 support staff and student IT workers, assisting with advanced troubleshooting and issue resolution.

  • Assist with the setup, maintenance, troubleshooting, and support of Audio/Visual (A/V) systems and other technology projects in classrooms, conference rooms, and event areas.

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

463rd of 631 rated colleges and universities

Job description

Posting Information
Posting Number PG194831EP Internal Recruitment No Working Title IT Technical Support Analyst Anticipated Hiring Range $60,000 - $65,000 Work Schedule 8:00am - 5:00pm, Monday - Friday Job Location Raleigh, NC Department CVM - Dean's Office About the Department
CVM IT is dedicated to meeting the evolving and varied information technology needs of the College of Veterinary Medicine. We provide comprehensive support to faculty, staff, students, researchers, administrators, and Veterinary Hospital clinicians. Our team is committed to integrating innovative computing technologies, maintaining and enhancing existing systems, and ensuring the confidentiality, integrity, and availability of CVM IT assets and data.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The IT Technical Support Analystplays a critical role in delivering advanced IT desktop support and technology solutions to the College of Veterinary Medicine's faculty, staff, and students. This position requires strong technical expertise, excellent problem-solving abilities, and a high level of customer service in a fast-paced academic and clinical environment.
As a Tier 2 support position within CVM IT, this role is responsible for resolving complex technical issues, supporting enterprise endpoint management, assisting with infrastructure and technology projects, and serving as an escalation point for Tier 1 staff and student workers. In addition to desktop support responsibilities, the IT Technical Support Analyst assists with Audio/Visual (A/V) support, classroom technologies, and other specialized technology initiatives across the college and veterinary hospital.
Key Responsibilities:
Advanced IT Desktop Support:
  • Provide advanced hands-on and remote technical support for faculty, staff, and students, troubleshooting complex hardware, software, operating system, and network-related issues.
  • Serve as an escalation point for Tier 1 support staff and student IT workers, assisting with advanced troubleshooting and issue resolution.
  • Deploy, configure, maintain, and troubleshoot Windows and Mac OS devices, printers, mobile devices, and specialized peripherals.
  • Utilize enterprise management tools such as SCCM, Jamf, Active Directory, and Group Policy to manage endpoint configurations, software deployments, updates, and security compliance.
  • Diagnose and resolve complex endpoint management, authentication, profile, software, and connectivity issues.
  • Support and maintain university-supported software, departmental applications, and specialized veterinary and research technologies.
  • Document technical issues, resolutions, procedures, and knowledge base articles within the IT ticketing system (ServiceNow).
  • Participate in endpoint lifecycle management processes, including imaging, deployments, refresh programs, surplus processing, and asset tracking.
  • Collaborate with Systems Administration, Clinical Informatics Support (CIS), Application Development, OIT, vendors, and other stakeholders to resolve technical issues and implement solutions.
  • Assist with technology planning, testing, standardization, and implementation of new hardware and software solutions.
  • Provide mentorship, guidance, and technical training to Tier 1 staff and student workers.
  • Serve as a technical lead for desktop-related networking and telephony support, including troubleshooting endpoint connectivity issues, coordinating network jack activations and moves, supporting VoIP phone deployments and relocations, assisting with switch and wireless troubleshooting, and working closely with NC State OIT/ComTech and vendors to resolve infrastructure-related issues affecting CVM users.

Audio/Visual (A/V) and Technology Project Support:
  • Assist with the setup, maintenance, troubleshooting, and support of A/V systems in classrooms, conference rooms, teaching spaces, and event areas.
  • Support the A/V Coordinator in implementing classroom technology upgrades, conference room enhancements, and other A/V projects.
  • Provide technical assistance for meetings, presentations, live events, and video conferencing systems as needed.
  • Assist with diagnosing and resolving classroom and conference room technology issues to minimize disruption to teaching and meetings.
  • Participate in technology deployment projects, office moves, Windows upgrades, hardware refresh initiatives, and other departmental IT projects.
Other Responsibilities
  • Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
Qualifications
Minimum Education and Experience
  • Minimum Education/Experience Bachelor's degree with 1-2 years of relevant IT experience or an equivalent combination of education, training, and experience.
Other Required Qualifications
  • Strong troubleshooting skills for Windows and Mac OS environments.
  • Experience with IT system management tools such as SCCM and Jamf.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively with various stakeholders, including faculty, staff, and IT partners.
  • Experience w/ A/V classroom support is desirable.
Preferred Qualifications
  • Advanced knowledge of Windows and macOS operating systems in an enterprise environment.
  • Experience supporting Linux operating systems and Linux-based applications in research, academic, or enterprise environments.
  • Experience with endpoint management platforms such as SCCM, Jamf, Intune, or similar tools; Familiarity with Active Directory, Group Policy, enterprise networking concepts, and endpoint security practices.
  • Ability to manage multiple priorities and work independently in a fast-paced support environment.
  • Experience with ServiceNow or similar enterprise ticketing systems.
  • Experience supporting classroom technology, video conferencing platforms, and A/V systems.
Required License(s) or Certification(s)
  • N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 08/25/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants
Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Position Details
Position Number 00112252 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 190104 - CVM - Dean's Office EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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