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Messaging Jobs (NOW HIRING)

Primerica

Messaging Engineer 2

Duluth, GA · Hybrid

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Primerica

Messaging Engineer 3

Duluth, GA · Hybrid

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

Primerica, Inc.

Messaging Engineer 2

Duluth, GA · On-site

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Whatnot

Software Engineer, Messaging Platform

New York, NY · On-site

$170K - $230K/yr

Role The Messaging Platform team builds the systems that help teams across Whatnot deliver the right message to the right buyer or seller at the right time. They power communications across push ...

Primerica, Inc.

Messaging Engineer 3

Duluth, GA · On-site

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

Eliassen Group

Messaging Execution Specialist

Henrico, VA · On-site

$28 - $33/hr

Partner with internal customers to develop and execute messaging based on defined intents and objectives. * Build, test, and release digital messages for web and mobile banking applications within an ...

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Messaging information

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$59.5K

$98.4K

$128.5K

How much do messaging jobs pay per year?

As of Sep 15, 2026, the average yearly pay for messaging in the United States is $98,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What are the key skills and qualifications needed to thrive as a messaging specialist?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

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What are the most commonly searched types of Messaging jobs?

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What states have the most Messaging jobs?

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Messaging jobs near you
Infographic showing various Messaging job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $98,370 per year, or $47.3 per hour.

Senior Messaging Specialist

Albuquerque, NM • On-site

Goldbelt Nighthawk
See more jobs at Goldbelt Nighthawkexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Overview
Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk's flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs.
Summary:
We are looking for a highly skilled Senior Messaging Specialist to support BIA Information Technology Support Services (BIA ITSS). This position shall provide ongoing support for Symantec Enterprise Vault (archived email for BIA/AS-IA) through the life of this contract or until a new solution is identified, which will require contractor knowledge and support for migration.
The place of performance for the DOI/IA messaging system support is 1011 Indian School Road, Albuquerque, NM. Senior messaging specialist will be available Monday through Friday 6:00 A.M. to 6:00 P.M. (12 hours) (Mountain Time). Events will occur that require after hours or emergency support, therefore at least one senior messaging specialist is required to be on call twenty-four (24) hours a day, seven (7) days a week.
Preference will be given to Alaska Native and/or American Indian applicants.
Responsibilities
Essential Job Functions:
  • Provide support for FOIA, IG and other litigation requests to search the Enterprise Vault for emails from 2009 through 2013 that do not exist in eERDMS.
  • Shall support an existing rapid notification system for the Albuquerque OIMT campus to notify Albuquerque staff of emergency situations. The current email system for BIE is Microsoft Exchange. The current infrastructure includes Outlook Web Access along with access using outlook.
  • Provide migration support when government identifies a new enterprise solution for (BIE). Mobile device support for both messaging systems to be supported on the government's approved mobile operating systems for hardware and software. DOI/IA continues to maintain the existing Microsoft Exchange.
  • Provide support for a future internal SMTP relay infrastructure. This infrastructure is required to support SMTP (email) capable hardware and systems. These are devices or systems which independently or interactively create email messages. Examples of such devices or systems are email capable printers, FAX to email, servers with SMTP alert. capability, MS SharePoint, Remedy, Service Center Ticket Application, etc.
  • Provide system support for current and future Department of the Interior Indian Affairs (DOI/IA) and BIE electronic mail (email) and associated systems Bureau of Indian Affairs to ensure employees of DOI/IA have 24x7 access to email through appropriate architectures and on-call support defined in this tasks location and support hours.
  • Shall support the creation of new user accounts and delete old user accounts in accordance with DOI/IA procedures and policies.
  • Contractor shall provide brief training and/or "How-to documentation" on all email processes such as accessing, sending and receiving email, calendars, reminders, notes, tasks.
  • Monitor accounts for data storage use.
  • Weekly reports shall contain information on data storage that exceeds a certain amount as determined by OIMT. These reports will be uploaded to OIMT MS SharePoint site and the Federal Functional/Task Lead will be notified.
  • Respond to and resolve Tier I and Tier II end-user email problems that support personnel are unable to resolve. The Contractor shall monitor the DOI/IA ticketing system in support of user issues and ensure issue is escalated properly for Tier I, Tier II and Tier III, etc. The Contractor shall provide customer relation services to ensure high customer satisfaction. Unresolved complaints shall be escalated to Federal Functional/Task Lead as necessary.
  • Contribute to and recommend email architectures and upgrades. This includes providing the necessary cost benefit analysis and project plan contributions to ensure the best value and best operating environment to support DOI/IA email services.
  • Support the mobile device management, configuration and support for all government-furnished mobile computing devices which includes smartphones and tablet devices such as iPhones, iPads, Android phones and tablets. Personally owned devices are not allowed for business use unless enrolled in the Personally Owned Equipment program provided by DOI. The Contractor shall also be part of the Mobile device team and shall be responsible for disseminating mobile device information and training information for both customers and support positions and shall work closely with the DOI/IA Service Center.
  • Support the approved Mobile device management solution for DOI/IA to include account creation, secure and support devices, emails, applications, device registration, email, and documents.
  • Provide assistance in documenting an approach for the implementation of updates or migration of government selected enterprise email system by, creating a method of maintenance, conversion and developing the processes and procedures for the use/setup of the email system.
  • Attend meetings discussing and evaluating ongoing projects and changes to the OIMT environment and DOI/IA applications. The Contractor shall provide technical expertise within scope of services when requested by DOI/IA. The
  • Provide weekly status reports: tasks performed/completed by the Contractor in the previous week, tasks or deliverables yet to be completed under the terms of the contract and recommendations based on previous week's contract activity which would improve performance or prevent operational problems from occurring or reoccurring in the future.
  • Maintain the Symantec Enterprise Vault which is DOI/IA's email archive solution or any solution put forth by the government.
  • Shall perform eDiscovery activities as requested by the government, including installing, documenting, and supporting all email system activities.
  • Monitor the operation of tasks in the DOI/IA email enterprise for failures. This monitoring may be manual or through monitoring tools, such as SCom.
  • Shall study mail delivery to determine any bottlenecks and suggest solutions for improved delivery and reliability.
  • Shall show statistics that prove a delay in time that it takes mail to be delivered and provide resolution to situation.
  • Monitor antivirus software for problems with virus tracking, mail backlog or pattern file update. Team members will assist with software upgrades and distribution throughout the enterprise.
  • Shall document current procedures and process flows which relate to these tasks.
  • Shall work with other staff in developing and documenting new procedures for these tasks.

Qualifications
Necessary Skills and Knowledge:
  • Exceptional writing, editing, and proofreading skills.
  • Strong strategic thinking and problem-solving abilities.
  • Proficiency with digital marketing tools and platforms
  • Excellent project management skills with the ability to manage multiple projects simultaneously.
  • Strong interpersonal skills and the ability to work collaboratively across departments

Minimum Qualifications:
  • Bachelor's degree or MCSE in Exchange, or mix of equivalent education and experience.
  • Minimum of five years of technical experience with additional experience in supporting, managing and architecting enterprise email systems, mobile device management (i.e., MaaS360) and working knowledge of Lotus Notes/Domino databases.

Preferred Qualifications:
  • Preferred qualifications and skills
  • Microsoft Office 365 / Azure Active Director a plus.

Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

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