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Messaging Jobs (NOW HIRING)

Weave

Senior Product Manager, Messaging

Lehi, UT · On-site

$118K - $156K/yr

Messaging sits at the center of how practices communicate with patients before, during, and after appointments. The right candidate will drive meaningful improvements to the customer-facing ...

Sonsoft Inc

Active Directory, Messaging Engineer

New York, NY · On-site

$57.75 - $75.50/hr

Serves as an AD/messaging resource Responsible for design, configuration, and management of high availability environments for Exchange Services, active Directory, GPO, DNS, and SPAM filtering ...

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Messaging information

See salary details

$59.5K

$98.4K

$128.5K

How much do messaging jobs pay per year?

As of Jun 22, 2026, the average yearly pay for messaging in the United States is $98,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $112,000.00 per year, depending on experience, location, and employer.

How do I see my messages?

As a messaging professional, you can view your messages through the communication platform or email client used for your role. Most systems have a dedicated inbox or message center accessible via desktop or mobile apps, where you can read, respond to, and manage your messages efficiently.

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What is the meaning of the word messaging?

In a messaging job, the term refers to the process of creating, delivering, and managing communication through various channels such as email, chat, or messaging platforms. It involves crafting clear and effective messages to engage audiences or facilitate communication between clients and teams. Strong communication skills and familiarity with messaging tools are often essential for success in this role.

Where is messaging on my Android?

Messaging on an Android device typically refers to the default messaging app, such as Messages, which can be found on the home screen or app drawer. You can also access it by searching for 'Messages' in the app search bar or settings menu. Ensuring the app is installed and enabled is important for sending and receiving SMS or MMS messages.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What are the key skills and qualifications needed to thrive as a Messaging Specialist, and why are they important?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What does 3 x's mean from a girl?

In messaging, especially in a professional or social context, three X's often represent kisses or affection. However, in a work environment like messaging roles, such symbols are generally informal and may indicate friendliness or flirtation, which can be inappropriate in professional communication. It's important to interpret such signals carefully and maintain appropriate boundaries in workplace interactions.
More about Messaging jobs
What cities are hiring for Messaging jobs? Cities with the most Messaging job openings:
What are the most commonly searched types of Messaging jobs? The most popular types of Messaging jobs are:
What states have the most Messaging jobs? States with the most job openings for Messaging jobs include:
What job categories do people searching Messaging jobs look for? The top searched job categories for Messaging jobs are:
Messaging jobs near you
Director, Messaging Operations

Director, Messaging Operations

Skyhigh Networks

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Title:Director, Messaging OperationsRole Overview:Role Overview
The Director of Messaging Operations is responsible for leading the execution and optimization of omnichannel customer messaging across email, mobile, SMS, and Windows/inproduct channels. This role partners in defining and operationalizing the CRM platform strategy-ensuring the platform ecosystem, data integrations, and execution capabilities evolve to support scalable, personalized, and measurable customer engagement.
As the leader of Customer Journey Operations, you will manage a high performing execution team responsible for building, testing, deploying, and continuously optimizing customer journeys. You will partner closely with the Direct Acquisition and Retention & Engagement CRM team to translate strategy into reliable, measurable customer experiences.
This role sits within the Marketing Operations & Enablement team and is critical to ensuring the organization can execute sophisticated, personalized, cross channel journeys at scale while maintaining strong governance, platform health, and operational efficiency.
This is a Hybrid position located in our Frisco, TX office. We value in-office collaboration and meaningful interactions, so expect that you will be able to be in the office on a regular basis according to team needs. When you are not working on-site, you will be working from your home office. We are only considering candidates within a commutable distance to the New York, NY office or the Frisco, TX office and are not offering relocation assistance at this time

Responsibilities

CRM Platform Strategy & Enablement

  • Partner with CRM,MarTech, Product, and Data teams todefine and evolve the CRM platform strategy and roadmap, aligning capabilities to lifecycle marketing and business priorities.

  • Translate CRM strategy intoplatform capabilities, execution frameworks, and scalable operating models.

  • Drive prioritization of platform enhancements, integrations, and feature adoption to enable advanced personalization, orchestration, and measurement.

  • Ensure CRM platforms are configured andoptimizedto supportaudience activation, journey orchestration, andrealtimemessaging use cases.

  • Establish andmaintainexecution standards, data requirements, and architectural best practicesacross CRM and messaging platforms.

  • Partner with Engineering and Data teams to ensureseamless data flows, event integrity, and audience availabilityfor activation.

  • Evaluate platform performance andidentifyopportunities tosimplify,consolidate, or scale the messaging ecosystem.

  • Contribute to vendor strategy, platform governance, and capability assessment to ensurelongtermscalability and cost efficiency.

  • Define and enforce governance related to frequency caps,suppressionlogic, testing standards, and compliance requirements.

  • Lead triage and resolution forexecutionissues, incidents, and campaign risks.

OmniChannelJourney Execution

  • Translate marketing strategy and journey designs into scalable, repeatable execution within CRM and messaging platforms.

  • Ownendtoendexecution of customer messaging journeys acrossemail, mobile push, SMS, and Windows/inproductmessaging.

  • Ensureaccurateconfiguration and deployment of campaigns, triggers, decision splits, timing, and frequency management.

  • Overseerealtimeand scheduled communications supporting acquisition, onboarding, engagement, retention, and monetization use cases.

  • Support experimentation andtestandlearninitiatives through reliable journey execution and measurement.

Team Leadership & Operations

  • Lead, develop, and scale a team of Platform Specialistsand developersresponsible for campaign execution.

  • Establish clear roles, operatingworkflows, and execution standards to enablehighquality,ontimedelivery.

  • Drive operational excellence through documented processes, SLAs, QA frameworks, and release management practices.

  • Coach team members on platform capabilities, journey best practices, and evolving channel requirements.

Measurement & Continuous Improvement

  • Own operational performance metrics such as delivery health, execution accuracy, defect rates, andspeedtomarket.

  • Identifyopportunities to improve scale, automation, personalization coverage, andcrosschannelorchestration.

  • Drive continuous improvements in execution workflows, tooling, and team capabilities to supportfuturestatejourney maturity.

Qualifications & Experience

  • 10+ years of experience in CRM, lifecycle, or customer journey operations within a complexomnichannelmarketing environment.

  • Proven experience leading teams responsible foremail, mobile, SMS, andinproductmessaging execution.

  • Deepexpertisein CRM and messaging platforms, journey orchestration, and automation concepts. Experience with BrazeCRMa plus.

  • Strong operational mindset with experience building scalable processes, governance models, and QA frameworks.

  • Demonstrated ability to partnercross functionallyand translate strategy intohighqualityexecution.

  • Experienceoperatinginfast paced,highvolumeenvironments supporting experimentation and personalization.

  • Strong communicationand leadership skills, with the ability to influence across marketing, data, and technology teams.

#LI-Hybrid


Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users' needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Bonus Program
  • 401k Retirement Plan
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support for Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

The starting pay range for this position is $141,680.00-$232,760.00. McAfee takes into consideration an individual's skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

Please click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.

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