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Messaging Jobs in Georgia (NOW HIRING)

Primerica

Messaging Engineer 2

Duluth, GA · Hybrid

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Primerica, Inc.

Messaging Engineer 2

Duluth, GA · On-site

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Primerica, Inc.

Messaging Engineer 3

Duluth, GA · On-site

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

Primerica

Messaging Engineer 3

Duluth, GA · Hybrid

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

KNAPP

Content Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Content Manager develops, maintains and governs KNAPP US & Canadian messaging, copy, written assets and editorial standards. This role owns all value propositions, product ...

4pconsultinginc

Systems Administrator

Atlanta, GA · On-site

Senior Systems Administrator - Messaging & Automation Location: Atlanta, GA 30308 Duration: 6 Months Client: Southern Company Position Summary We are seeking a highly skilled Senior Systems ...

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Messaging information

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What are the key skills and qualifications needed to thrive as a messaging specialist?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What are the most commonly searched types of Messaging jobs in Georgia?

The most popular types of Messaging jobs in Georgia are:

What are popular job titles related to Messaging jobs in Georgia?

For Messaging jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Messaging jobs in Georgia look for?

The top searched job categories for Messaging jobs in Georgia are:

Messaging jobs near you
Infographic showing various Messaging job openings in Georgia as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Systems Administrator - Messaging

Southern Company

Atlanta, GA • On-site

Full-time

Medical, Retirement

Posted 9 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description


Systems Administrator - Messaging
Digital Workplace Solutions
POSITION SUMMARY
The Systems Administrator: Messaging is responsible for the support, administration, documentation, and automation of the organization's email and messaging platforms, including Microsoft Exchange Server, Exchange Online (Microsoft 365), and Proofpoint.
This role balances operational support with a strong emphasis on automation and code-first problem solving. A core expectation of this position is the ability to write and maintain automation using PowerShell, Microsoft Graph API, and REST APIs to reduce manual effort and improve reliability, working alongside senior members of the team.
KEY RESPONSIBILITIES
Tier 3 Support & Escalation
  • Serve as Tier 3 support for messaging incidents engaging senior team members on the most complex issues.
  • Troubleshoot recurring issues and contribute to root cause analysis.
  • Participate in an on-call rotation supporting critical systems.

Maintenance & Patching
  • Assist with patching, updates, and upgrade cycles across messaging infrastructure.
  • Perform routine administration across on-premises, hybrid, and cloud platforms.
  • Support Proofpoint email security administration and policy tuning.
  • Monitor alerting and respond to platform health issues.

Automation & Scripting
  • Write and maintain PowerShell scripts and tooling with proper error handling and logging.
  • Automate routine tasks such as mailbox and user lifecycle management, reporting, and device inventory.
  • Manage all code in Git using branches, pull requests, and reviewed commits .

Documentation
  • Write and maintain runbooks, known-issue articles, standard configurations, and support procedures, keeping them current as the environment changes.

REQUIRED QUALIFICATIONS
  • Bachelor's degree in computer science, Information Technology, or a related field, or equivalent hands-on experience.
  • Working proficiency in PowerShell or another scripting or programming language, with a solid grasp of code fundamentals including functions, logic, and error handling.
  • Familiarity with Git and version control concepts.
  • Working knowledge of Microsoft 365 and enterprise email concepts.
  • Strong troubleshooting skills and a methodical approach to problem solving.
  • Ability to learn new platforms quickly and work effectively with senior team members.
  • Clear written and verbal communication with both technical and non-technical audiences.

PREFERRED QUALIFICATIONS
  • Hands-on experience with Exchange Server or Exchange Online.
  • Exposure to Microsoft Graph API or other REST APIs.
  • Microsoft certifications or equivalent industry certifications are highly desirable.

About Us
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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