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Messaging Jobs in Georgia (NOW HIRING)

Messaging Engineer 2

Duluth, GA · Hybrid

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Messaging Engineer 2

Duluth, GA · On-site

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Messaging Engineer 3

Duluth, GA · On-site

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

Messaging Engineer 3

Duluth, GA · Hybrid

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

WHAT YOU GET TO DO The Content Manager develops, maintains and governs KNAPP US & Canadian messaging, copy, written assets and editorial standards. This role owns all value propositions, product ...

New

Senior Systems Administrator - Messaging & Automation Location: Atlanta, GA 30308 Duration: 6 Months Client: Southern Company Position Summary We are seeking a highly skilled Senior Systems ...

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Messaging information

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What are the key skills and qualifications needed to thrive as a messaging specialist?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What are the most commonly searched types of Messaging jobs in Georgia? The most popular types of Messaging jobs in Georgia are:
Infographic showing various Messaging job openings in Georgia as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Messaging Engineer 2

Primerica

Duluth, GA • Hybrid

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Primerica rating

9.3

Company rating: 9.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".

About this PositionThe Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and future Email platforms. This role ensures availability, performance, and security across a large-scale messaging environment.
The salary range for this role is $80K - $90K.
This is a hybrid: 2 days onsite and 3 days remote.
This role is not eligible for sponsorship, now or in the future.Responsibilities & Qualifications

Key Responsibilities

  • Manage daily operations of messaging systems

  • Administer user accounts, distribution lists, and policies
  • Support identity integration with Active Directory / Azure AD / E-Directory
  • Monitor system health and performance
  • Maintain email security configurations
  • Support end users and IT teams
  • Troubleshoot mail flow and delivery issues
  • Participate in on-call rotation
  • Assist with migration-related testing and validation
  • Collaborate with cross-functional teams to ensure seamless integration of email systems with other applications and platforms.
  • Deployment of patches and updates for various systems
  • Oversee the testing and validation of patches before and after deployment to ensure compatibility and prevent issues or disruptions.
  • Resolve patch-related issues, including installation failures and system reboots, and coordinate resolution with relevant teams.
  • Monitor patch deployments
  • Develop and maintain documentation and procedures

Required Skills & Experience

  • 5+ years of experience in email administration

  • Strong experience with Microsoft Exchange (On-Prem and/or online)
  • Strong understanding of email protocols, routing and security
  • Experience with email security and filtering
  • Strong troubleshooting abilities
  • Experience with Active Directory or Azure AD
  • Strong analytical skills to identify patterns and trends in email system performance.
  • Knowledge of Zoom Platform will be a differential

FLSA status:
This position is exempt (not eligible for overtime pay):

YesOur Benefits:
  • Day one health, dental, and vision insurance

  • 401(k) Plan with competitive employer match

  • Vacation, sick, holiday and volunteer time off

  • Life and disability insurance

  • Flexible Spending Account & Health Savings Account

  • Professional development

  • Tuition reimbursement

  • Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless ofrace, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


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