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Messaging Jobs in Utah (NOW HIRING)

Weave

Senior Product Manager, Messaging

Lehi, UT · On-site

$118.70K - $156.80K/yr

The Senior Product Manager, Messaging will own Weave's messaging capabilities, leading the product strategy and execution while ensuring reliable and scalable systems for communication between health ...

Weave

Senior Product Manager, Messaging

Lehi, UT · On-site

$118.70K - $156.80K/yr

Messaging sits at the center of how practices communicate with patients before, during, and after appointments. The right candidate will drive meaningful improvements to the customer-facing ...

Momentous

Product Marketing Manager

Park City, UT

$161.10K/yr

Maintain messaging consistency across product variants, bundles, and formats. * Document and maintain claims, proof points, and supporting scientific evidence used in product marketing. Sales ...

Momentous

Product Marketing Manager

Park City, UT · On-site

$161.10K/yr

Maintain messaging consistency across product variants, bundles, and formats. * Document and maintain claims, proof points, and supporting scientific evidence used in product marketing. Sales ...

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See Utah salary details

$54.2K

$89.6K

$117K

How much do messaging jobs pay per year?

As of May 31, 2026, the average yearly pay for messaging in Utah is $89,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Messaging Specialist, and why are they important?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What are popular job titles related to Messaging jobs in Utah? For Messaging jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Messaging jobs in Utah look for? The top searched job categories for Messaging jobs in Utah are:
What cities in Utah are hiring for Messaging jobs? Cities in Utah with the most Messaging job openings:
Messaging jobs near you
Infographic showing various Messaging job openings in Utah as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $89,553 per year, or $43.1 per hour.

Senior Product Manager, Messaging

Weave

Lehi, UT • On-site

$118.70K - $156.80K/yr

Full-time

Posted 25 days ago

Job description

Job Summary:
Weave is a company with a tight product-market fit and a customer-obsessed culture. The Senior Product Manager, Messaging will own Weave's messaging capabilities, leading the product strategy and execution while ensuring reliable and scalable systems for communication between healthcare practices and their patients.
Responsibilities:
• Own the product strategy, roadmap, and execution for Weave's messaging product area.
• Lead product discovery by deeply understanding how practices and patients experience messaging today, identifying friction, unmet needs, and opportunities to deliver meaningful improvements.
• Drive both customer-facing feature work (two-way messaging inbox and automated messages) and platform-level improvements (reliability, scalability, message delivery, integrations) with sound judgment on prioritization across both.
• Define and deliver reusable messaging capabilities that can support multiple Weave products and workflows over time.
• Prioritize the roadmap and drive execution, making clear calls on risk, sequencing, and business value — breaking work into staged deliveries that show early progress while advancing longer-term goals.
• Partner closely with engineering to guide technical decisions, including tradeoffs around message delivery reliability, data consistency, and system performance.
• Communicate product decisions, their risks, and business impact clearly to leadership and cross-functional partners.
• Partner with integrations, feature teams, and other product areas to manage dependencies and shared platform evolution.
Qualifications:
Required:
• 8+ years of product management experience, with meaningful ownership across both customer-facing features and platform or infrastructure-adjacent product work.
• AI-native approach and thinking to product management and problem solving including familiarity with various tools and options.
• Strong product judgment — able to think in capabilities and systems, not just individual feature requests.
• Deep empathy for end users, with a track record of translating user problems into product decisions that meaningfully improve the experience.
• Ability to operate independently, make sound decisions, and create clarity in ambiguous environments.
• Strong execution skills and a track record of driving complex cross-functional work from problem definition through delivery.
• Ability to partner credibly with senior engineers on technical tradeoffs — including message delivery reliability, API design, and system performance.
• Strong communication and storytelling skills, including the ability to explain both customer experience and platform decisions in business terms.
• Ability to collaborate effectively with engineering, design, analytics, support, go-to-market teams, and peer product managers.
• Familiarity with real-time or asynchronous communication systems, messaging infrastructure, or notification pipelines.
• Comfort reading API documentation, technical specs, and system design discussions.
• Ability to use data and observability tools to understand product health and user behavior, such as Grafana or similar.
Preferred:
• Prior experience owning a high-volume, customer-facing communication product (messaging, notifications, inbox, or similar).
• Experience with multi-channel communication systems (SMS, email, in-app, voice).
• Experience in healthcare technology or similarly operationally complex and compliance-aware environments (e.g., HIPAA-adjacent messaging constraints).
• Familiarity with AI-powered products and workflows (e.g., AI-assisted messaging, automated replies, generative AI applied to communication) and how they can improve customer-facing experiences.
• Experience with integration-heavy products that span multiple systems or data sources.
• Familiarity with data pipelines, message queuing, or event-driven systems.
• Familiarity with distributed systems concepts and the tradeoffs that affect message reliability and delivery guarantees.
• Strong instincts for when platform investment is needed versus when a pragmatic feature-level solution is the right call.
Company:
Weave makes communicating with customers easier for businesses by integrating features like texting, phone service, fax, and reviews. Founded in 2011, the company is headquartered in Lehi, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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