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Hourly Service Coordination Supervisor Jobs (NOW HIRING)

Higher Ground IHS

Service Coordinator Supervisor

Albany, NY · On-site

$4.4K - $5.4K/mo

Opportunity for advancement Position Summary The Service Coordination Supervisor provides leadership, oversight, and support to Service Coordinators, ensuring high-quality, person-centered services ...

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How much do hourly service coordination supervisor jobs pay per year?

As of Aug 1, 2026, the average yearly pay for hourly service coordination supervisor in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Hourly Service Coordination Supervisor vs Service Coordinator?

AspectHourly Service Coordination SupervisorService Coordinator
CredentialsHigh school diploma; experience in service coordinationHigh school diploma; certification may be preferred
Work EnvironmentSupervisory role overseeing staff and operationsCoordinate services directly with clients and providers
Employer & IndustryHealthcare, social services, home care agenciesHealthcare, social services, community programs

The Hourly Service Coordination Supervisor typically oversees staff and manages service delivery, requiring some supervisory experience. The Service Coordinator focuses on coordinating services directly with clients, often with less supervisory responsibility. Both roles are common in healthcare and social service industries, but the supervisor role involves more oversight and leadership duties.

More about Hourly Service Coordination Supervisor jobs
What cities are hiring for Hourly Service Coordination Supervisor jobs? Cities with the most Hourly Service Coordination Supervisor job openings:
What are the most commonly searched types of Service Coordination Supervisor jobs? The most popular types of Service Coordination Supervisor jobs are:
What states have the most Hourly Service Coordination Supervisor jobs? States with the most job openings for Hourly Service Coordination Supervisor jobs include:
What job categories do people searching Hourly Service Coordination Supervisor jobs look for? The top searched job categories for Hourly Service Coordination Supervisor jobs are:
Hourly Service Coordination Supervisor jobs near you
Infographic showing various Hourly Service Coordination Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Service Coordination Supervisor

Modern Heating & Air Conditioning LLC

Plymouth, MN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description

As a well-established, growth-oriented commercial HVAC and plumbing contractor we are seeking an experienced and driven Service Coordination supervisor to lead our service coordination team and strengthen the connection between coordination, customers, field operations, sales, and the rest of the company. This role directly manages our Service Coordinators and owns the day-to-day performance of the coordination function - scheduling, dispatching, communication, and customer experience. Just as importantly, this person will be a problem-solver: identifying and resolving operational issues where service coordination intersects with other departments and company processes, and building better ways of working as we grow.

Key Responsibilities:

Directly manage, coach, and develop the Service Coordinator team, including workload balancing, performance feedback, and professional development.

Own onboarding and training for new coordinators, and help develop and maintain documented processes so coverage never depends on a single person.

Serve as escalation point for scheduling conflicts, customer concerns, and urgent service issues that coordinators can't resolve on their own.

Oversee daily dispatching, work order creation, scheduling, and communication across the HVAC and plumbing service teams.

Assist with after-hours service requests as needed and when able.

Provide hands-on backup for coordinator duties during absences, peak periods, or vacancies.

Partner with service sales and field leadership to prioritize schedules and align coordination practices with customer commitments.

Champion clear, structured communication between the office and the field, including expectations for technician notes and customer updates.

Requirements

Experience in service coordination, dispatching, or service operations. Ideally in commercial HVAC, plumbing, or a related trade.

Prior experience leading or mentoring a team, with a track record of developing people and holding a high standard.

A fix-first mindset - comfortable digging into a messy process, finding the root cause, and building a better way.

Strong organizational skills and the ability to stay calm and decisive under pressure.

Excellent Communication and interpersonal abilities, with sensitivity to how messaging lands with field technicians, office staff, and customers.

Familiarity with work order, dispatching, and field service management systems.


Benefits:

Medical, Dental, and Vision Insurance

401(k)

PTO and Paid Holidays

Long-Term Disability

Life Insurance

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