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Online Messaging Jobs (NOW HIRING)

Lancesoft

RN Case Manager

Detroit, MI · On-site

$30 - $35/hr

They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the online messaging ...

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How much do online messaging jobs pay per hour?

As of May 31, 2026, the average hourly pay for online messaging in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.71 per hour, depending on experience, location, and employer.

What is an Online Messaging job?

An Online Messaging job involves communicating with customers, clients, or users through online chat platforms, social media, or email. The role typically includes responding to inquiries, providing support, and engaging with users in a timely and professional manner. It may be part of customer service, sales, or marketing efforts, depending on the company. Strong writing skills, quick response times, and knowledge of the company's products or services are essential.

What are the key skills and qualifications needed to thrive in the Online Messaging position, and why are they important?

To thrive in an Online Messaging role, you need excellent written communication skills, attention to detail, and familiarity with digital messaging platforms or customer service software. Proficiency in using CRM systems, live chat tools, or helpdesk solutions is often expected, and some employers may value certifications in customer support or digital communication. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities enable you to efficiently handle inquiries, provide prompt assistance, and maintain positive client interactions in a fast-paced virtual environment.

What does a typical workday look like for someone in an Online Messaging position?

A typical day in an Online Messaging role involves monitoring incoming messages from customers or clients through various digital platforms, responding to inquiries, troubleshooting issues, and escalating more complex concerns when necessary. You'll often work closely with other customer service representatives, team leads, or technical support staff to ensure seamless communication and resolution of customer needs. The environment is usually fast-paced, requiring you to manage multiple conversations at once while maintaining high standards of professionalism and accuracy. Many companies offer flexible schedules, including remote or hybrid work opportunities, making it a dynamic and adaptable career choice.
More about Online Messaging jobs
What cities are hiring for Online Messaging jobs? Cities with the most Online Messaging job openings:
What are the most commonly searched types of Messaging jobs? The most popular types of Messaging jobs are:
What states have the most Online Messaging jobs? States with the most job openings for Online Messaging jobs include:
What job categories do people searching Online Messaging jobs look for? The top searched job categories for Online Messaging jobs are:
Online Messaging jobs near you
Infographic showing various Online Messaging job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $34,833 per year, or $16.7 per hour.

Microsoft Messaging Architect (Hybrid & Cloud)

Elliot Partnership

New York, NY • On-site

Full-time

Posted 8 days ago

Job description

  • Microsoft Messaging Architect (Hybrid & Cloud)
  • New York, NY (Hybrid, 3 days in office)
  • Highly competitive compensation package

Join an elite technology and research group at the forefront of global finance, where world-class engineering and quantitative research converge. This firm treats infrastructure as code and systems engineering as a competitive advantage. We are seeking a highly skilled technical leader to take ownership of the firm's critical messaging ecosystem-a complex environment where reliability is paramount, and innovation is constant.
The Role
We are seeking a deeply experienced Microsoft Messaging Architect to serve as the firm's Subject Matter Expert (SME) on all mail-related technologies. This is not a standard administration role; it is an engineering position that requires you to bridge the gap between legacy stability and modern agility. You will own the architecture of a hybrid messaging stack that spans both Windows and Linux environments, and you will partner directly with software developers to modernize how the firm consumes and processes communication, from API migrations to Generative AI prototyping.
Responsibilities
  • Design, implement, and maintain a complex, high-availability messaging infrastructure involving Microsoft Exchange (On-Premises & Online) and Linux-based mail services (Postfix).
  • Lead high-impact projects to modernize the messaging environment, specifically guiding the migration of applications from legacy EWS to Microsoft Graph API.
  • Oversee the evolution of the desktop experience, managing the transition from COM-based integrations to modern Outlook JS add-ins and prototyping new AI-driven workflows.
  • Act as the primary owner for mail security and hygiene, managing sophisticated anti-spam and threat protection gateways (Proofpoint) to protect the firm's proprietary data.
  • Serve as a technical advisor to internal development teams, utilizing PowerShell or Python to build automation and troubleshoot complex mail routing logic.

What you'll bring:
  • 7+ years of experience managing complex, enterprise-scale messaging capability.
  • Demonstrable proficiency in managing both Microsoft Exchange (Hybrid/Online) and Linux-based mail systems (Postfix).
  • Deep familiarity with mail-related APIs (EWS, Graph API, MAPI) and experience helping software engineers integrate with messaging platforms.
  • Proven expertise in mail security protocols and gateways (specifically Proofpoint or similar enterprise-grade tools).
  • A track record of troubleshooting advanced Outlook client-side issues and dissecting complex mail-flow problems in a high-pressure environment.

Apply