Praescient Analytics is seeking a Senior Messaging Manager to provide critical oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions.
Praescient Analytics is seeking a Senior Messaging Manager to provide critical oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions.
Manages enterprise directory and messaging services, including Active Directory, Exchange, SharePoint Online, and O365 GovCloud. Responsibilities: * Administer AD, DNS/DHCP, and Exchange services.
Manages enterprise directory and messaging services, including Active Directory, Exchange, SharePoint Online, and O365 GovCloud. Responsibilities: * Administer AD, DNS/DHCP, and Exchange services.
Manages enterprise directory and messaging services, including Active Directory, Exchange, SharePoint Online, and O365 GovCloud. Responsibilities: * Administer AD, DNS/DHCP, and Exchange services.
Manages enterprise directory and messaging services, including Active Directory, Exchange, SharePoint Online, and O365 GovCloud. Responsibilities: * Administer AD, DNS/DHCP, and Exchange services.
Praescient Analytics is seeking a Senior Messaging Manager to provide critical oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions.
Praescient Analytics is seeking a Senior Messaging Manager to provide critical oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions.
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Fort Belvoir, VA ยท On-site
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Fort Belvoir, VA ยท On-site
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Messaging information
How do I see my messages?
What is a messaging specialist?
What is the meaning of the word messaging?
Where is messaging on my Android?
What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?
What are the key skills and qualifications needed to thrive as a Messaging Specialist, and why are they important?
What is the difference between Messaging vs Customer Support Specialist?
| Aspect | Messaging | Customer Support Specialist |
|---|---|---|
| Primary Role | Managing and creating messaging campaigns, content, and communication strategies | Providing direct support to customers, resolving issues, and answering inquiries |
| Required Skills | Communication skills, content creation, marketing knowledge | Customer service skills, problem-solving, product knowledge |
| Work Environment | Marketing teams, digital platforms, remote or office settings | Customer service centers, call centers, online chat platforms |
| Common Certifications | Marketing certifications, communication courses | Customer service certifications, product training |
Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.
What does 3 x's mean from a girl?
Full-time
Retirement, PTO
Posted 7 days ago
Job description
Clearance Required: TS/SCI minimum (US Citizen)
Employment Type: Full-Time
About Praescient Analytics:
Praescient Analytics is a leader in delivering advanced analytic, data engineering, and technology integration solutions in support of the Department of Defense (DoD), Intelligence Community, and federal law enforcement. Our mission is to empower analysts and decision-makers through data-driven insights, enabling faster and more effective mission outcomes.
Position Overview:
Praescient Analytics is seeking a Senior Messaging Manager to provide critical oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions. This role supports the Data Capabilities Division (DCD) and involves managing high-stakes intelligence traffic across multiple networks.
Key Responsibilities:
- System Oversight: Maintain responsibility for the configuration, monitoring, and integration of DCD/Army messaging solutions, including the Army Multimedia Message Manager (M3), Army Intelligence Data Platform (AIDP), and Message Processing System (MPS).
- Performance Monitoring: Conduct regular status and functionality checks of messaging services across all networks to confirm customer accessibility and usability.
- Traffic Integrity: Verify that hosted message traffic is authorized on destination networks and remains compliant with IC/Security Markings Program (SMP) classification and releasability standards.
- Incident Management: Monitor message traffic for anomalies and report significant feed inconsistencies or operating errors to Government leadership within three hours of discovery.
- Documentation & Training: Establish and maintain the DCD Messaging Services User Guide and relevant SOPs, conducting a comprehensive review of these materials at least once every six months.
- Team Leadership: Lead a team and manage work tasks for subordinates involved in intelligence planning, collection, processing, and dissemination.
- Stakeholder Engagement: Serve as the primary broker and point of contact for incoming message traffic feedback, inquiries, and RFIs from supported customer organizations.
Required Qualifications:
- Messaging Expertise: Minimum of 2 years of demonstrated experience using the Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies.
- Leadership: At least 4 years of experience leading teams and managing tasks in an intelligence-related discipline.
- Intelligence Operations: Demonstrated experience in foreign disclosure, intelligence dissemination, or delivering professional briefings to diverse audiences.
- Technical Writing: Proven ability to draft and maintain complex documentation, including Standard Operating Procedures (SOPs), incorporating text and graphics to convey technical concepts.
Certifications:
- Current DoDD 8140.01 (formerly DoDD 8570.01-M) certification - IAT Level II (or higher). Examples Include: CompTIA Security+ CE, CompTIA CySA+, CompTIA Cloud+, GIAC Security Essentials Certification (GSEC), GIAC Certified Incident Handler (GCIH), Cisco Certified Network Associate (CCNA), Certified Ethical Hacker (CEH).
Education (Desired)
- Bachelor's degree in an area related to the labor category from an accredited college or university.
Alternative: Associate degree with 7 years of intelligence experience or a High School Diploma with 9 years of intelligence experience
What you can expect from us:
- Real opportunity for career growth in an environment where your achievements will be celebrated
- Constant collaboration with numerous teams to ensure client success
- A team that respects and embraces your ideas and expertise
- Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain
- A workplace dedicated to supporting and bettering public safety and government agencies
Benefits:
- Competitive salary based on qualifications and experience
- Comprehensive, Company paid healthcare for you (We pay your premiums and deductibles)
- 401(k) with company match
- Travel & performance incentives
- 3 weeks paid time off (plus Federal Holidays)
- $5K annual training allowance
- $500 book allowance
- Tuition reimbursement program
Praescient Analytics is a Certified Woman-Owned Small Business (WOSB) with over a decade of expertise in advanced analytics, engineering, and DevOps, specializing in transforming complex data into actionable intelligence for informed decision-making. Since 2011, we have supported over 40 organizations across diverse domains, including military intelligence operations, financial and fraud investigations, and insider threat detection.
Our team of experts-skilled in cloud computing, artificial intelligence, machine learning, data science, DevOps, and engineering-brings deep experience in solving complex challenges. With a proven track record in federal contracting, we deliver tailored, high-impact solutions designed to enhance operational efficiency, ensure mission success, and address the evolving needs of our clients. Praescient's innovative and adaptive approach makes us a trusted partner in delivering data-driven insights and technological excellence for critical missions.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
US Citizenship Required
Interested Candidates: Please forward your resume to recruiting@praescientanalytics.com and please visit our website to apply online at www.praescientanalytics.applicantstack.com/x/openings.
About Praescient Analytics
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Alexandria, VA, US
Year founded
2011