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Messaging Jobs in Houston, TX (NOW HIRING)

Wellby

Brand & Communications Manager

Webster, TX

Provide senior-level messaging support for integrated marketing campaigns and enterprise initiatives by translating product, promotional, and strategic priorities into clear, compelling marketing ...

Robert Half

Bilingual Content Strategist

Houston, TX · On-site

$35.63 - $41.25/hr

We are looking for a Bilingual Content Strategist to shape and refine compelling English and Spanish messaging for audiences in Texas. This long-term contract opportunity is ideal for a creative and ...

New

Bizee

Principal Product Marketing Manager

Houston, TX · Remote

Define and evolve Bizee's foundational product messaging and positioning: how Bizee describes itself as a product and the value proposition that anchors all downstream messaging * Audit Bizee's full ...

Bizee

Principal Product Marketing Manager

Houston, TX · Remote

Define and evolve Bizee's foundational product messaging and positioning: how Bizee describes itself as a product and the value proposition that anchors all downstream messaging * Audit Bizee's full ...

Bizee

Principal Product Marketing Manager

Houston, TX · On-site +1

Define and evolve Bizee's foundational product messaging and positioning: how Bizee describes itself as a product and the value proposition that anchors all downstream messaging * Audit Bizee's full ...

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All JobsMessaging JobsMessaging Jobs in Houston, TX

Messaging information

See Houston, TX salary details

$56.8K

$93.9K

$122.7K

How much do messaging jobs pay per year?

As of Sep 2, 2026, the average yearly pay for messaging in Houston, TX is $93,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $107,000.00 per year, depending on experience, location, and employer.

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What are the key skills and qualifications needed to thrive as a messaging specialist?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What are popular job titles related to Messaging jobs in Houston, TX?

For Messaging jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Messaging jobs in Houston, TX look for?

The top searched job categories for Messaging jobs in Houston, TX are:

Messaging jobs near you
Infographic showing various Messaging job openings in Houston, TX as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $93,941 per year, or $45.2 per hour.

Messaging Engineer Enterprise Technology Infrastructure

Hines

Houston, TX • Hybrid

$102K - $134K/yr

Full-time

PTO

Re-posted 15 hours ago

Hines rating

8.6

Company rating: 8.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

27th of 207 rated real estate companies

Job description

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.


As a Messaging Engineer - Enterprise Technology Infrastructure with Hines, you will support, modernize, and continuously improve our enterprise email and identity infrastructure of the firm. This role will focus on Microsoft 365 (Exchange Online and Hybrid), secure email gateways such as Cisco IronPort, and identity platforms including Entra ID (Azure AD) and on-premises Active Directory. The ideal candidate brings a strong AI-first mindset, proactively leveraging AI tools and automation to enhance operational efficiency, strengthen security posture, and elevate the end-user experience. This role is not just about maintaining systems—it’s about rethinking how work gets done through intelligent tooling, automation, and continuous optimization. Responsibilities include, but are not limited to:

  • Email & Messaging Infrastructure
  • Administer and optimize Microsoft 365 (Exchange Online) and hybrid Exchange environments
  • Manage email routing, hygiene, and security using Cisco IronPort (or similar secure email gateways)
  • Troubleshoot complex mail flow issues, delivery failures, and performance bottlenecks
  • Configure and maintain email authentication protocols (SPF, DKIM, DMARC)
  • Manage distribution lists, shared mailboxes, and enterprise email policies
  • Support journaling, retention, and compliance requirements
  • Security & Compliance
  • Monitor, investigate, and respond to email-based threats (phishing, spoofing, malware)
  • Implement and continuously improve secure email configurations and policies
  • Partner with security teams on incident response, threat mitigation, and proactive risk reduction
  • Identity & Access Management
  • Administer Entra ID (Azure AD), including user provisioning, SSO, and conditional access policies
  • Support and maintain on-premises Active Directory and synchronization (Entra Connect)
  • Manage identity lifecycle processes, access governance, and role-based access controls
  • Troubleshoot authentication, directory synchronization, and access-related issues
  • AI-First Operations & Automation
  • Apply an AI-first approach to problem solving, leveraging tools such as Microsoft Copilot, ChatGPT, and AI-assisted scripting to accelerate analysis and resolution
  • Design and implement automation solutions to reduce manual effort and improve reliability (PowerShell, workflows, orchestration tools)
  • Use AI to enhance troubleshooting, root cause analysis, and system optimization
  • Identify and lead opportunities to embed AI across messaging, identity, and security operations
  • Stay current on emerging AI capabilities within Microsoft 365, Azure, and enterprise IT ecosystems, and translate them into practical use cases
  • Documentation, Diagramming & Knowledge Management
  • Create and maintain clear, structured technical documentation for systems, processes, and configurations
  • Develop architecture and process diagrams using tools such as Microsoft Visio (or similar) to illustrate messaging and identity workflows
  • Ensure documentation reflects current-state and future-state designs to support scalability and knowledge transfer
  • Contribute to internal knowledge bases and operational runbook
  • Collaboration & Continuous Improvement
  • Work cross-functionally with security, infrastructure, and application teams
  • Proactively identify opportunities for system optimization, cost reduction, and performance improvement
  • Participate in on-call support rotation as needed

Minimum Requirements include:

  • Bachelor's degree from an accredited institution

  • Five or more years of experience in enterprise email/messaging environments

  • Strong expertise in:

    • Microsoft 365 / Office 365 (Exchange Online)

    • Exchange Server (hybrid experience preferred)

    • Cisco IronPort (or similar email security gateways)

    • Experience with Entra ID (Azure AD) and on-premises Active Directory

  • Solid understanding of:

    • Email protocols (SMTP, DNS, MX records)

    • Email authentication (SPF, DKIM, DMARC)

    • Experience with PowerShell scripting for automation and administration

    • Proven ability to troubleshoot complex messaging and identity issues

  • Experience implementing or operationalizing AI tools in IT environments

  • Hands-on experience with Microsoft Copilot or similar AI platforms

  • Experience with identity governance and conditional access policies

  • Knowledge of compliance frameworks (e.g., eDiscovery, retention policies)

  • Relevant certifications (Microsoft 365, Azure, Security, etc.)


At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

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