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Email Support Jobs in Houston, TX (NOW HIRING)

OmniForce

Marketo Email Developer

Houston, TX

Our client is seeking a detail-oriented and technically skilled individual to support their email marketing efforts using Salesforce Marketing Cloud (SFMC) and/or Market. The ideal candidate will be ...

New

Corva

Jr. Completions Data Analyst

Houston, TX · On-site

The Jr. Analyst supports customers via phone and email support and proactively QCs all data and visuals on Corva. What you'll do * Enter data of various types into the web-based system in a timely ...

Corva

Frac Data Analyst

Houston, TX · On-site

The Analyst supports customers via phone and email support and proactively QCs all data and visuals on Corva. What you'll do * Enter data of various types into the web-based system in a timely manner

Socket.dev

FIELD QUALITY ENGINEER

Houston, TX · On-site

$80 - $110/hr

Excellent communication skills to be able to converse with dealers and employees via phone and email * Support in administration of product updates on customer tractors & dealer stock tractors and ...

New

Mahindra Tractors

FIELD QUALITY ENGINEER

Houston, TX · On-site

Excellent communication skills to be able to converse with dealers and employees via phone and email * Support in administration of product updates on customer tractors & dealer stock tractors and ...

K2services

Floor Host

Houston, TX · On-site

$20.09/hr

Provide real-time support for meetings across all office floors by connecting with meeting organizers and guests as meetings begin. * Prior to meetings, verify room setup requirements via email to ...

Opensity Solutions

Floor Host

Houston, TX · On-site

$20.09/hr

Provide real-time support for meetings across all office floors by connecting with meeting organizers and guests as meetings begin. * Prior to meetings, verify room setup requirements via email to ...

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Email Support information

See Houston, TX salary details

$11

$17

$25

How much do email support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for email support in Houston, TX is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.52 per hour, depending on experience, location, and employer.

What is an email support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as an email support specialist?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.

What are common challenges faced by email support professionals, and how can they be managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

What are the most commonly searched types of Email Support jobs in Houston, TX?

The most popular types of Email Support jobs in Houston, TX are:

What are popular job titles related to Email Support jobs in Houston, TX?

For Email Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Email Support jobs in Houston, TX look for?

The top searched job categories for Email Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Email Support jobs?

Cities near Houston, TX with the most Email Support job openings:

Email Support jobs near you
Infographic showing various Email Support job openings in Houston, TX as of August 2026, with employment types broken down into 69% Full Time, 6% Part Time, 7% Temporary, and 18% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $36,930 per year, or $17.8 per hour.

Marketo Email Developer

OmniForce

Houston, TX

Full-time

Posted 2 days ago

New

Job description

Job Description Our client operates at the crossroads of energy and home services, fueled by the vision of a smarter, cleaner future. Committed to developing groundbreaking solutions, they aim to streamline their customers' lives by providing energy, protection, and smart services for their homes and businesses. Our client is seeking a detail-oriented and technically skilled individual to support their email marketing efforts using Salesforce Marketing Cloud (SFMC) and/or Market.

The ideal candidate will be responsible for coding, testing, scheduling, and reporting on email campaigns that align with their marketing strategy. Key Responsibilities: Email Development: Code responsive HTML/CSS emails from Figma, Adobe XD, or PSD designs. Ensure cross-client and cross-device compatibility (e.g., Outlook, Gmail, iOS)

Use AMPscript (SFMC) or tokens/velocity scripting (Marketo) for personalization and dynamic content. Campaign Execution: Build and test email campaigns in Salesforce Marketing Cloud or Marketo. Set up segmentation, automation workflows, and triggers.

Manage email QA and approvals before scheduling and deployment. Data & Personalization: Work with marketing teams to use audience data for dynamic content and personalization. Sync and manage lead/contact data across CRM and marketing platforms.

Performance Tracking: Monitor deliverability, open rates, click-through rates, and other KPIs. Analyze results and optimize based on performance metrics. Compliance & Best Practices: Ensure all emails comply with CAN-SPAM, GDPR, and other privacy regulations.

Stay current with email marketing trends, technologies, and best practices. Requirements: Technical Skills: Proficient in HTML/CSS for email development. Experience with Salesforce Marketing Cloud (AMPscript, Journey Builder, Email Studio) and Marketo (Smart Campaigns, Lead Scoring, Tokens).

Familiarity with email testing tools (e.g., Litmus, Email on Acid). Marketing Automation: Solid understanding of segmentation, lead nurturing, and lifecycle marketing. Knowledge of CRM integrations (e.g., Salesforce CRM & Marketo CRM)

Soft Skills: Excellent attention to detail and QA skills. Strong communication and collaboration with marketing and design teams. Ability to manage multiple projects in a fast-paced environment.

Preferred Qualifications: Certifications in Salesforce Marketing Cloud Email Specialist or Marketo Certified Expert. Basic understanding of JavaScript or SQL is a plus. Experience with A/B testing and email optimization strategies.

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