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Email Support Jobs in Houston, TX (NOW HIRING)

Camin Cargo Control

HR Coordinator

Pasadena, TX · On-site

$18 - $23.75/hr

Phone and Email Support: Answer phones and respond to HR-related inquiries in a professional and timely manner, directing calls to appropriate team members as necessary. * Personnel File Maintenance:

Camin Cargo Control Inc.

HR Coordinator

Pasadena, TX · On-site

$19.25 - $25.25/hr

Phone and Email Support: Answer phones and respond to HR-related inquiries in a professional and timely manner, directing calls to appropriate team members as necessary. * Personnel File Maintenance:

Ashley Global Retail, LLC

Customer Care Agent

Houston, TX · On-site

$13.50 - $18/hr

Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems * Maintain reliable attendance * Thrive in a team ...

Ashley Global Retail, LLC

Customer Care Agent

Houston, TX · On-site

$14.75 - $19.75/hr

Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems * Maintain reliable attendance * Thrive in a team ...

Ashley Global Retail, LLC

Customer Care Agent

Houston, TX · On-site

$14.75 - $19.75/hr

Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems * Maintain reliable attendance * Thrive in a team ...

Talent4Health

Unit Support Asst

Houston, TX · On-site

$15.25 - $20.25/hr

... Job Title Unit Support Asst Weekly Pay $127.16 Shift Details Shift 1 Afternoon Shift X 8 Hrs ... You can reply "STOP" anytime to unsubscribe or send e-mail at nexusqueries@talent4health.com.

Nexora Talent

Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Support daily administrative and operational tasks as assigned * Maintain professionalism and ...

Emerson

Order Management Analyst

Stafford, TX · On-site

Serve as first contact post-sales order; manage customer change requests; provide phone and email support related to customer happiness. * Advise customers on shipping/schedule changes; provide ...

ManhattanLife

Marketing Services & Support

Houston, TX · On-site

Maintain email general email box. * Maintain Spreadsheet/Email box for all Agent Updates. * Write ... Learn and apply technologies that support professional and personal growth. * Participate in the ...

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... Ability to communicate clearly, concisely, and professionally in written responses to emails and ...

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All JobsEmail Support JobsEmail Support Jobs in Houston, TX

Email Support information

See Houston, TX salary details

$11

$17

$25

How much do email support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for email support in Houston, TX is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.52 per hour, depending on experience, location, and employer.

What is an email support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as an email support specialist?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.

What are common challenges faced by email support professionals, and how can they be managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

What are the most commonly searched types of Email Support jobs in Houston, TX?

The most popular types of Email Support jobs in Houston, TX are:

What are popular job titles related to Email Support jobs in Houston, TX?

For Email Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Email Support jobs in Houston, TX look for?

The top searched job categories for Email Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Email Support jobs?

Cities near Houston, TX with the most Email Support job openings:

Email Support jobs near you
Infographic showing various Email Support job openings in Houston, TX as of August 2026, with employment types broken down into 69% Full Time, 6% Part Time, 7% Temporary, and 18% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $36,930 per year, or $17.8 per hour.

HR Coordinator

Camin Cargo Control

Pasadena, TX • On-site

$18 - $23.75/hr

Other

Posted 12 days ago

Camin Cargo Control rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

64th of 120 rated laboratories

Job description

1.0 Corporate Job Title
HR Coordinator
2.0 Reporting Relationship
Regional Talent Acquisition Lead
3.0 Position Summary
The HR Coordinator provides support in recruitment, talent acquisition, onboarding and offboarding processes. This individual will work closely with hiring managers and candidates to ensure a smooth hiring process, from position approval through onboarding and compliance. The role will also involve maintaining and processing HR data, ensuring smooth and efficient operations in alignment with company policies, and providing ongoing support to managers and employees.
4.0 Education and Experience
  • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
  • Proven experience in HR administration, recruitment, or talent acquisition support.
  • Strong understanding of HR systems, particularly ADP, and experience with other HR software or databases.
  • Experience with managing and executing onboarding programs.
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously.
  • Effective communicator with strong interpersonal skills and the ability to interact with individuals at all levels of the organization.
  • High attention to detail and accuracy, with the ability to maintain confidentiality.
  • Knowledge of HR best practices, policies, and procedures.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
5.0 Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Recruitment and Hiring Support: Coordinate and support the hiring process, including candidate sourcing, scheduling interviews, conducting E-Verify, background checks, drug screens, fitness for duty tests, and ensuring all new hire documents are completed and submitted in a timely manner. Ensure that all pre-hire requirements are completed in compliance with company policies, legal regulations, and industry standards. Collaborate with HR, IT, and hiring managers to prepare for new employee orientation and equipment setup.
  • Data Entry & Systems Management: Enter, update, and maintain employee information in ADP and Camin Cargo's internal HR systems to ensure accurate record-keeping. Ensure timely processing of employee status changes, terminations, and updates as needed.
  • Administrative HR Support: Provide administrative support for HR functions including managing recruitment requisitions, drafting and sending offer letters.
  • Onboarding Process Management: Coordinate and manage the onboarding process for new hires, ensuring that all documentation is completed, and new employees receive comprehensive orientation, including a review of company policies, benefits, and their specific roles. Coordinate new hire onboarding, assign, track and report compliance with Learning and Organizational Development (L&OD) training and policies.
  • Exit Interviews & Employee Feedback: Conduct exit interviews, gather feedback from departing employees. Analyze trends provide insights to HR on the employee experience and make recommendations to HR and management on areas for improvement in employee retention, job satisfaction, and organizational culture.
  • Phone and Email Support: Answer phones and respond to HR-related inquiries in a professional and timely manner, directing calls to appropriate team members as necessary.
  • Personnel File Maintenance: Maintain electronic personnel files, ensuring they are complete, accurate, and in compliance with legal and company requirements.
  • Reporting & Analysis: Develop, process, and analyze monthly and bi-weekly HR reports, including recruitment status, hiring metrics, onboarding progress, and other HR-related data. Provide clear and concise reports to managers, highlighting key trends, compliance issues, and potential areas of improvement.
  • HR Project Coordination: Support HR initiatives, events, and projects as needed, ensuring tasks are completed in a timely and efficient manner.
  • Process Improvement: Identify opportunities to streamline and improve HR processes, recommending solutions to enhance efficiency and employee experience.
  • Confidentiality & Compliance: Ensure confidentiality of all employee-related information, adhering to company policies and legal requirements for data privacy and handling sensitive information.
  • Perform other duties as requested.
6.0 Travel
Flexibility to work across time zones. No travel anticipated.
7.0 Fitness for Duty - Physical Demands
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

M-F starting at 7:30am 8 hours per day.

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