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Email Support Jobs in Dallas, TX (NOW HIRING)

Texascapitalbank

Email Marketer

Dallas, TX · On-site

Support the creation and maintenance of email templates, Cloud Pages, and subscription lists * Help monitor campaign performance and contribute to reporting and insights * Participate in A/B testing ...

Texascapitalbank

Email Marketer

Richardson, TX

Support the creation and maintenance of email templates, Cloud Pages, and subscription lists * Help monitor campaign performance and contribute to reporting and insights * Participate in A/B testing ...

Socket.dev

Yardi Support Specialist

Addison, TX · On-site

$60 - $80/hr

Provide daily phone and email support for properties regarding Yardi and other technical programs * Coordinate timely weekly and month-end closings and perform reviews of data submitted * Perform ...

Motion Recruitment

D&T Help Desk Analyst

Richardson, TX

$18.50 - $25.25/hr

Monday - Friday * 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device ...

UWorld, LLC

Email Marketing Specialist

Coppell, TX · On-site

$60 - $80/hr

UWorld seeks a Email Marketing Specialist to develop, execute, and measure email marketing campaigns. Primary responsibilities are demand generation, growth marketing and campaign operations. The ...

UWorld, LLC

Email Marketing Specialist

Coppell, TX · On-site

UWorld seeks a Email Marketing Specialist to develop, execute, and measure email marketing campaigns. Primary responsibilities are demand generation, growth marketing and campaign operations. The ...

UWorld, LLC

Email Marketing Specialist

Coppell, TX · On-site

UWorld seeks a Email Marketing Specialist to develop, execute, and measure email marketing campaigns. Primary responsibilities are demand generation, growth marketing and campaign operations. The ...

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All JobsEmail Support JobsEmail Support Jobs in Dallas, TX

Email Support information

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How much do email support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for email support in Dallas, TX is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.19 per hour, depending on experience, location, and employer.

What is an email support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as an email support specialist?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.

What are common challenges faced by email support professionals, and how can they be managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

What are the most commonly searched types of Email Support jobs in Dallas, TX?

The most popular types of Email Support jobs in Dallas, TX are:

What are popular job titles related to Email Support jobs in Dallas, TX?

For Email Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Email Support jobs in Dallas, TX look for?

The top searched job categories for Email Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Email Support jobs?

Cities near Dallas, TX with the most Email Support job openings:

Email Support jobs near you
Infographic showing various Email Support job openings in Dallas, TX as of September 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $38,254 per year, or $18.4 per hour.

Developer, Email Systems & Marketing Automation

Dallas, TX • On-site

Commerce House
Marketing • 11 - 50 employees
Learn more about Commerce Houseexternal

$100 - $125/hr

Other

Posted 21 days ago

Job description

Developer, Email Systems & Marketing Automation

About Commerce House

Commerce House is a full-service, integrated advertising agency based in the Design District in Dallas. We help brands find and navigate uncharted territory through strategy, creativity, media, digital, and performance marketing.

We are a supportive, high-performing team with a strong learning culture. We hold a high bar for the work, but we care just as much about how people show up for one another as we do about what they produce.

Position Overview

Commerce House is seeking aDeveloper, Email Systems & Marketing Automationwith5+ years of experiencebuilding, testing, and deploying emails across enterprise platforms such asSalesforce Marketing Cloud, Pardot, SendGrid, Mailchimp, Paytronix, and similar systems.

This role is ideal for someone who is technically strong, detail-oriented, collaborative, and able to solve problems independently. You will work closely with strategy, account, design, and production teams to develop high-quality email campaigns that perform across platforms and devices.

This is afull-time hybrid rolebased in Dallas:
– Work from home Monday and Friday
– In office Tuesday through Thursday

Responsibilities
  • Code, build, test, and deploy responsive HTML emails
  • Work across platforms including Salesforce, Pardot, SendGrid, Mailchimp, Paytronix, and similar tools
  • Create reusable templates and modular email components
  • QA emails for rendering, links, tracking, personalization, and functionality
  • Troubleshoot technical, platform, and rendering issues
  • Partner with internal teams to translate creative into production-ready emails
  • Support best practices in email performance, accessibility, and deliverability
Qualifications
  • 5+ years of experience in email development or marketing automation execution
  • Strong proficiency inHTML and CSS for email
  • Experience with enterprise ESPs and marketing automation systems
  • Understanding of responsive email development and cross-client rendering
  • Familiarity with dynamic content, personalization, and segmentation
  • Strong attention to detail and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Self-starter with a positive, can-do attitude and collaborative mindset
Nice to Have
  • Agency experience
  • Familiarity with SQL, AMPscript, MJML, or similar templating/scripting languages
  • Experience with CRM/data integrations, analytics, or cross-channel messaging
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