Customer Support Representative
$14.75 - $20/hr
USA, Remote Job Responsibilities: * Provides technical support to customers via phone, chat, email, and other channels * Educating teachers and administrators on how to use products * Create and ...
Customer Support Representative
$14.75 - $20/hr
USA, Remote Job Responsibilities: * Provides technical support to customers via phone, chat, email, and other channels * Educating teachers and administrators on how to use products * Create and ...
Now Hiring: Remote Jobs | Entry Level Leadership | Customer Service Rep. | Quick Hire | Start ASAP
Irving, TX · Remote
$15.25 - $21/hr
Handle inbound and outbound communications (email, chat, or phone) * Clearly explain benefit plans ... No experience required - we provide full training and support. * Must be available to start ...
Now Hiring: Remote Jobs | Entry Level Leadership | Customer Service Rep. | Quick Hire | Start ASAP
Irving, TX · Remote
$15.25 - $21/hr
Handle inbound and outbound communications (email, chat, or phone) * Clearly explain benefit plans ... No experience required - we provide full training and support. * Must be available to start ...
Customer Support Specialist
Dallas, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Dallas, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Dallas, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Dallas, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
IT Customer Service Representative
Irving, TX · Remote
$22.23/hr
* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...
Quick apply
IT Customer Service Representative
Irving, TX · Remote
$22.23/hr
* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...
Customer Support Specialist
Dallas, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Quick apply
Customer Support Specialist
Dallas, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Client Support Specialist (Remote)
Dallas, TX · Remote
$35K - $60K/yr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Quick apply
Client Support Specialist (Remote)
Dallas, TX · Remote
$35K - $60K/yr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Dallas, TX · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Dallas, TX · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Customer Support Representative II
Dallas, TX · On-site
$16.75 - $21.50/hr
Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...
Customer Support Representative II
Dallas, TX · On-site
$16.75 - $21.50/hr
Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ... Provides proactive front-line candidate communication support, including telephone, email and chat.
Quick apply
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ... Provides proactive front-line candidate communication support, including telephone, email and chat.
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ... Provides proactive front-line candidate communication support, including telephone, email and chat.
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ... Provides proactive front-line candidate communication support, including telephone, email and chat.
Travel Customer Support
Dallas, TX · Remote
$16.75 - $21.50/hr
Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ... Remote -- Full-time or Part-time Benefits: * Flexible schedule opportunities * Work from home
Travel Customer Support
Dallas, TX · Remote
$16.75 - $21.50/hr
Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ... Remote -- Full-time or Part-time Benefits: * Flexible schedule opportunities * Work from home
Zoho Project Manager - REMOTE CONTRACTOR
Dallas, TX · Remote
$25/hr
Description We are seeking a highly organized and tech-savvy Zoho Project Manager to support the ... Maintain professional, timely communication via email, chat, and phone * Uphold company values and ...
Zoho Project Manager - REMOTE CONTRACTOR
Dallas, TX · Remote
$25/hr
Description We are seeking a highly organized and tech-savvy Zoho Project Manager to support the ... Maintain professional, timely communication via email, chat, and phone * Uphold company values and ...
Remote in Western US, Pacific Standard Timezone - 10AM-6PM PT Job Overview: Inside Sales ... Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity ...
Remote in Western US, Pacific Standard Timezone - 10AM-6PM PT Job Overview: Inside Sales ... Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity ...
Note: This is a remote role in the US. We are not sponsoring a visa for the role, and only U.S ... Respond promptly and professionally to customer inquiries via phone, email, and/or chat, delivering ...
Note: This is a remote role in the US. We are not sponsoring a visa for the role, and only U.S ... Respond promptly and professionally to customer inquiries via phone, email, and/or chat, delivering ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Experience Planning Specialist (Remote)
Dallas, TX · Remote
$40K - $60K/yr
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Quick apply
Experience Planning Specialist (Remote)
Dallas, TX · Remote
$40K - $60K/yr
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Sales Operations Specialist
Addison, TX · On-site
$65K - $70K/yr
Flexible work options, including remote and hybrid opportunities, if eligible * Retirement Plan ... email, chat, in-person meetings, and telephone Qualifications and Education Requirements ≥ 2 ...
Sales Operations Specialist
Addison, TX · On-site
$65K - $70K/yr
Flexible work options, including remote and hybrid opportunities, if eligible * Retirement Plan ... email, chat, in-person meetings, and telephone Qualifications and Education Requirements ≥ 2 ...
Email Information Security Engineer
Flower Mound, TX · Remote
$112K - $170K/yr
... while supporting systems security control objectives to meet regulatory and contractual ... This is a fully remote position with the option of working a hybrid schedule out of our Coral ...
Email Information Security Engineer
Flower Mound, TX · Remote
$112K - $170K/yr
... while supporting systems security control objectives to meet regulatory and contractual ... This is a fully remote position with the option of working a hybrid schedule out of our Coral ...
Remote Customer Service Specialist
Dallas, TX · Remote
$16.75 - $22.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Dallas, TX · Remote
$16.75 - $22.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Email Chat Support information
See Dallas, TX salary details
$14.27 - $16.99
14% of jobs
$18.42 is the 25th percentile. Wages below this are outliers.
$16.99 - $19.72
21% of jobs
$19.72 - $22.44
14% of jobs
The median wage is $22.60 / hr.
$22.44 - $25.16
18% of jobs
$27.02 is the 75th percentile. Wages above this are outliers.
$25.16 - $27.89
12% of jobs
$27.89 - $30.61
6% of jobs
$30.61 - $33.33
4% of jobs
$33.33 - $36.06
3% of jobs
$36.06 - $38.78
3% of jobs
$38.78 - $41.51
3% of jobs
$41.51 - $44.23
1% of jobs
$14
$25
$44
How much do remote email chat support jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for remote email chat support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.
What is a remote email chat support?
A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.
What does a remote email chat support do?
In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
What are the key skills and qualifications needed to thrive in remote email chat support?
To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.
What are the most commonly searched types of Email Chat Support jobs in Dallas, TX?
The most popular types of Email Chat Support jobs in Dallas, TX are:
What are popular job titles related to Remote Email Chat Support jobs in Dallas, TX?
For Remote Email Chat Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Dallas, TX look for?
The top searched job categories for Remote Email Chat Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Email Chat Support jobs?
Cities near Dallas, TX with the most Remote Email Chat Support job openings:
$14.75 - $20/hr
Full-time
Re-posted 24 days ago
Cambium Learning Group rating
9.5
Based on 6 frontline employees who took The Breakroom Quiz
9th of 247 rated software companies
Job description
Thank you for sharing your interests! Here at Cambium, we are always looking for passionate, talented people to join the team. If you have searched our current openings and haven't been able to find a position that fits, we'd still love to hear from you! Please take a look at the below and fill out an application here. As soon as we have a similar opening that fits your skill set, we will reach out. We look forward to learning your interests!
Job Overview:
Our Customer Support Representatives provide the ongoing support and resources to ensure customers see ultimate success across our products and services! The ideal candidate has a passion for our purpose in the K-12 education industry and ensuring the highest level of customer satisfaction. If you are interested in joining our family of companies at Cambium Learning Group across Customer Support- learn more below and express your interest by submitting your resume!
Location: USA, Remote
Job Responsibilities:
What we are often looking for:
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
Job Overview:
Our Customer Support Representatives provide the ongoing support and resources to ensure customers see ultimate success across our products and services! The ideal candidate has a passion for our purpose in the K-12 education industry and ensuring the highest level of customer satisfaction. If you are interested in joining our family of companies at Cambium Learning Group across Customer Support- learn more below and express your interest by submitting your resume!
Location: USA, Remote
Job Responsibilities:
- Provides technical support to customers via phone, chat, email, and other channels
- Educating teachers and administrators on how to use products
- Create and update cases with customer inquiries via CRM systems
- Troubleshoot application and access issues for customers as needed
- Explaining reports and usage within programs to customers
- Report defects and feature requests to development team
- Continually improves technical knowledge and service skills
- Continually improves company knowledge of products and services
- Works closely with internal teams to ensure great customer experience, including tracking and reporting on technical issues for customers
- Has direct impact in making our customers successful through increasing their product understanding
What we are often looking for:
- Experience in customer service or technical support through multiple communication channels (phone, email, chat services)
- Experience supporting Software as a Service, web browsers, networking principles, application support, hardware device support such as phone, tablet, laptop and desktops.
- Ability and desire to learn new features and particulars of software applications
- Excellent communication skills
- Bilingual (Spanish/English) a plus!
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
What Cambium Learning Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Cambium Learning Group
Sourced by ZipRecruiter
Industry
E-learning
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
2009