ZipRecruiter

Log In

1

Messaging Jobs in Alabama (NOW HIRING)

Alphabe Insight Inc

Communications Assistant

Birmingham, AL · On-site

$55K - $60K/yr

Based in Birmingham, AL, our team is dedicated to helping businesses connect with their audiences through purposeful planning, clear messaging, and brand-driven impact. We combine analytical thinking ...

Alabama ONE Credit Union

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist members with a wide variety of banking needs. Such as: * Digital Banking * Telephone Banking * Debit ...

Alabama ONE

Contact Center Agent I

Tuscaloosa, AL · On-site

$15 - $20.50/hr

Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist members with a wide variety of banking needs. Such as: * Digital Banking * Telephone Banking * Debit ...

Alabama ONE

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist members with a wide variety of banking needs. Such as: * Digital Banking * Telephone Banking * Debit ...

next page

Showing results 1-20

All JobsMessaging JobsMessaging Jobs in Alabama

Messaging information

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What are the key skills and qualifications needed to thrive as a messaging specialist?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What are the most commonly searched types of Messaging jobs in Alabama? The most popular types of Messaging jobs in Alabama are:
What are popular job titles related to Messaging jobs in Alabama? For Messaging jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Messaging jobs in Alabama look for? The top searched job categories for Messaging jobs in Alabama are:
Messaging jobs near you
Infographic showing various Messaging job openings in Alabama as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Messaging Systems Engineer II

Encompass Health

Birmingham, AL

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 421 frontline employees who took The Breakroom Quiz

413th of 887 rated healthcare providers

Job description

Join in on the heart-warming journey with a team that is a top leader in the rehabilitation industry

Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.

Position Purpose

Messaging Systems Engineer II is a mid-level position responsible for the day-to-day upkeep of core company systems through monitoring performance metrics, maintaining servers and software, updating servers and software, supporting technical incidences and user management and/or developing end-user business solutions. Systems Engineer II will support the following functional areas: Messaging
 

The position requires communication with end users and other IT professionals, communication with vendors, adherence to standard guidelines and policies, and ad hoc troubleshooting.

RESPONSIBILITIES AND TASKS

  • Monitors performance metrics.

  • Maintains and updates servers and software.

  • Supports data and system needs of users and documents appropriately.

  • Supports technical incidents and user management.

  • Knows how to warehouse data, backup and recovery.

  • Configures databases.

  • Designs and implements business solutions.

  • Defines data and system requirements.

  • Performs ad hoc troubleshooting.

  • This position must sit at our Home Office in Birmingham, AL

Minimum Qualifications: 

  • High school diploma or equivalent required.

  • Associate degree or Undergraduate degree preferred.

  • Minimum 4 years of experience.

  • Relevant Information Technology certifications preferred.

  • Familiarity with regulatory compliance, including HIPAA, Sarbanes-Oxley, Privacy and Security, PCI

  • Intermediate, demonstrated understanding in the following competency areas:

  • Troubleshooting abilities in multi-tier architecture

  • Manage and maintain site-related documentation

  • Produce progress, problem and status reports, as required by management

  • Manage service providers for prompt problem resolution

  • Incident Management, Change management and Problem Management

  • Hardware installation, configuration and maintenance

  • Software installation, configuration and maintenance

  • Performance monitoring and tuning

  • System backup and recovery methods

  • Disaster recovery processes

  • Group interaction and influence to accomplish tasks and solve technical problems

  • Small project management

  • Peer training

  • Capacity planning

  • Small-scale infrastructure design and implementation

  • Research and recommendation of solutions

  • Messaging Systems Engineer II requirements
    Experience in implementation, administration, and support of one or more of the following technologies:  

  • Microsoft SQL Server 2019 or later to support enterprise applications 

  • Microsoft M365 Exchange Online

  • Microsoft SharePoint 2019 or later and M365 SharePoint Online

  • Microsoft M365 Defender and Compliance

  • Microsoft Dynamics 365 CRM 9 or later

  • Microsoft Teams

  • Microsoft Power Platform and Dataverse

  • Microsoft InTune Endpoint Management

  • Microsoft Azure DevOps

  • Microsoft Active Directory and Entra

  • Microsoft Windows Operating Systems

  • ProofPoint Email Gateway and Archive Services

  • OpenText RightFax 10.6 or later

  • Video CMS to support large corporations (Panopto)

  • Scripting languages (PowerShell, Perl, Linux shell, etc.)

A little about us

We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For Award, among others, which is pretty amazing.

Our benefits start day one

  • Affordable medical, dental and vision plans for full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A community of people who love what they do. Yes, we see that as a benefit.
The Encompass Health Way 

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 
 
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. 

What Encompass Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Encompass Health logo

About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

View All Encompass Health Jobs

Apply