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Membership Jobs (NOW HIRING)

The Bay Club Company

Membership Director

Tigard, OR · On-site

The Membership Director is responsible for generating and maintaining all topline revenue production for his/her designated Clubs or Campus. This position reports to the Vice President of Membership.

ford agency

Membership Coordinator

Arlington, VA

$75K - $80K/yr

The Membership Coordinator will guide new members through the full membership process. This is an excellent role for someone who has experience in B2B membership support and enjoys the C-Suite level ...

YMCA

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

The Membership Coordinator ensures that all membership records are properly maintained, membership systems are maintained and potential and current members are receiving excellent service. ESSENTIAL ...

YMCA of Greater Dayton

Membership Director

Minster, OH · On-site

$43K - $46K/yr

Membership Director Grand Lake Health/Premier Health North and South YMCA Celina and Minster, OH Full-Time/Exempt $43,888 - $46,000 /Annually *Time will be spent at both GLHPH North and South*

The Global Ambassador Hotel

Membership Coordinator

Phoenix, AZ · On-site

$17.50 - $23.75/hr

The Membership Coordinator is responsible for supporting the Membership Team with all member initiatives. This role involves assisting in servicing members, retaining existing ones, and supporting ...

YMCA

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

The Membership Coordinator ensures that all membership records are properly maintained, membership systems are maintained and potential and current members are receiving excellent service. ESSENTIAL ...

YMCA

Membership Director

Bethesda, MD · On-site

$60K - $65K/yr

Lead, Inspire, and Transform Lives Join the Y as Membership Director Are you ready to grow your career while helping others achieve their goals, build meaningful relationships, and find a place where ...

Addison Group

Membership Manager

Arlington, VA · Hybrid

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state): Arlington, VA Assignment Type: Direct Hire Pay: $110,000 - $115,000 annually (depending on ...

Independent Sector

Manager, Membership

Washington, DC · On-site

$80K - $90K/yr

About us Independent Sector (IS) is the nation's membership organization for nonprofits and philanthropy. Our vision is for a charitable sector that is healthy, trusted, and equitable and helps all ...

Teleflex

Membership Coordinator

Morrisville, NC · On-site

$16.50 - $22.50/hr

Position Summary The Membership Coordinator is responsible for maintaining and managing GPO and IDN membership data across Teleflex's contracting systems to ensure accurate pricing, payment of ...

Addison Group

Membership Manager

Arlington, VA · On-site

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state): Arlington, VA Assignment Type: Direct Hire Pay: $110,000 - $115,000 annually (depending on ...

Montclair State

Membership Manager

Montclair, NJ · On-site

$76K - $84K/yr

The Membership Manager works to grow and retain NJ PBS's member base as a core revenue and community engagement function. NOTE: Hiring is contingent upon the execution of the contract between the ...

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How much do membership jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for membership in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in membership roles, and how can they be addressed?

Professionals in membership roles often face challenges such as member retention, engagement, and balancing personalized attention with scalable solutions. To overcome these, it’s important to use data-driven strategies to understand member needs, leverage digital tools for communication and engagement, and collaborate closely with marketing and customer service teams. Continuous feedback collection and proactive outreach can also help address concerns and improve the overall member experience.

What is the difference between Membership vs Membership Coordinator?

AspectMembershipMembership Coordinator
CredentialsVaries; often includes membership management experienceTypically requires experience in customer service and administrative skills
Work EnvironmentAdministrative offices, member servicesOffice setting, member engagement activities
Employer & Industry UsageNonprofits, clubs, associationsOrganizations with membership programs
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsJob responsibilities, qualifications, and career progression

The term 'Membership' generally refers to the overall concept or department managing member relations, while 'Membership Coordinator' is a specific role responsible for executing membership activities. The coordinator handles day-to-day member interactions, processing memberships, and supporting retention efforts. Both roles are essential in organizations that rely on memberships, but the coordinator is a more defined position within the broader membership function.

What are 'Membership' jobs?

Membership jobs typically involve managing and supporting an organization's members or subscribers. Professionals in these roles handle tasks such as member recruitment, retention, engagement, and communication. They may work for clubs, associations, nonprofit organizations, or subscription-based businesses. Responsibilities often include organizing events, processing member applications, and addressing member inquiries to ensure a positive experience. These positions require strong customer service, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a Membership Coordinator, and why are they important?

To thrive as a Membership Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or member relations, often supported by a relevant associate or bachelor’s degree. Familiarity with membership management software, CRM systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a proactive approach set outstanding professionals apart in this role. These skills ensure effective member engagement, retention, and satisfaction, which are vital for an organization’s growth and stability.
More about Membership jobs
What cities are hiring for Membership jobs? Cities with the most Membership job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
What states have the most Membership jobs? States with the most job openings for Membership jobs include:
What job categories do people searching Membership jobs look for? The top searched job categories for Membership jobs are:
Membership jobs near you
Infographic showing various Membership job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,598 per year, or $21 per hour.

Membership Director

The Bay Club Company

Tigard, OR • On-site

Full-time

Posted 6 days ago

Job description

GENERAL SUMMARY
The Membership Director is responsible for recruiting, developing, and retaining client relationships. This Associate develops and nurtures relationships, while recommending and promoting membership selections throughout the entire membership lifecycle. The Membership Director is responsible for generating and maintaining all topline revenue production for his/her designated Clubs or Campus.
This position reports to the Vice President of Membership.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard workBe a gritty, roll-up-your-sleeves kind of crewKnow it's never about one person--we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curiousWe seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Membership Sales
  • Complete a full sales cycle from point of inception to final sale and member integration.
  • Responsible for active recruiting of membership prospects and cultivating a strong member referral business.
    • Assists with development and execution of special events and activities to engage members and prospective members.
    • Engages with members in a professional manner in the Club and at club-sponsored events.
  • Execute Club tours and client assessments to determine, recommend and promote appropriate membership options.
  • Maintain accurate and up-to-date membership sales tracking and reports.
    • Correctly utilize salesforce CRM, Company Revenue and Dues Tracker to provide proper forecasting for monthly team sales goals.
    • Schedule tasks and follow up with prospective members in a timely manner.
    • Log all daily activity related to membership sales.
    • Properly use Salesforce to organize daily outreach to prospects.
  • Prompt and professional follow up with members and prospective members in the club.
  • Attend special events and activities to provide sales information and tours.

Customer Service
  • Maintain excellent customer service and solution forward thinking, including without limitation enhancing customer experience and increasing customer retention.
  • Assist members with all membership changes (upgrades, downgrades, and conversions)
  • Resolve any member or prospective member issues in a timely manner with high service attention.
  • Prompt and professional follow up with members and prospective members in the club.
  • Support club operational tasks and initiatives as needed.

Financial Accountability
  • Responsible for meeting or exceeding overall membership levels, membership mix and membership revenue goals, including, but not limited to: initiation fees, dues, paid-in-full membership and pre-paid dues categories.
  • Responsible for resolving member billing issues in a timely manner, ability to issue credits and/or adjustments to account as needed, with consideration of Club protocols and policies.
  • Responsible for making sure all membership contracts and correct and signed by members.

Communication and Relationships
  • Effectively and professionally interacts and communicates with senior management, managers, other employees, prospective members, and members.
  • Promote harmonious relations among members, staff, vendors, and the community at-large.
  • Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
  • Effectively assist members with any key issues; exercise independent judgement to solve problems for members/prospective members as needed without compromising the integrity of the Club.
  • Consistently communicate with prospective and current members, providing suggestions on available membership options, club programs and special events that are best suited for them based on their interests.
  • Develop professional relationships with members and prospective members.
  • Complete upgrade, downgrade, reactivation, leave of absence requests.
  • Active participation in required events, required programs, required meetings, and required trainings.
  • Supports operational needs of the club.
  • Orient new members into the club by introducing them to key staff and members and scheduling their introductory appointments.

Corporate Goals & Objectives
  • Promote the company's safety goals and actively work towards ensuring a safe working environment.
  • Interpret and ensure compliance with company policies and procedures.
  • Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
  • Make professional development a consistent priority.

OTHER JOB FUNCTIONS
  • Ability to regularly work monthly "close-out" dates (generally mid-month and end of month)
  • Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.

DEFINITION OF SUCCESS
  • Consistently achieves membership and financial goals.
  • Improves member retention, satisfaction, and membership trajectory.
  • Bring new ideas and ways of working.
  • Make a material impact on membership growth and core business metrics.
  • Communicate and collaborate collectively with the Member Service Team and Campus Leadership Team
  • Respect and uphold peer accountability with all team members.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
  • Policies and Regulations -- Knowledge of company polices.
  • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
  • Member Experience -- Knowledge of the member requests around membership changes: downgrades, upgrades, leave of absence.
  • Problem Anticipation/ Deductive Reasoning -- Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
  • Written Comprehension and Expression -- Ability to read, understand and communicate information and ideas in writing so others will understand.
  • Oral Comprehension and Expression --Ability to understand and communicate so others can understand ideas and information.
  • Computer -- Ability to develop and maintain computer records in Salesforce, Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.

EXPERIENCE
  • Minimum of 1-2 years' experience in hospitality industry, customer services, and/or sales
  • Excellent verbal and written communication skills, customer service attitude and abilities
  • Detail-oriented, well-organized and the ability to meet strict deadlines.
  • Ability to manage multiple tasks simultaneously.
  • Demonstrated knowledge of Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.
  • Demonstrated knowledge of Salesforce/Service Cloud applications highly preferred

EDUCATION
  • Associate's degree or equivalent accredited degree or professional certification, Bachelors of Arts or Science is desirable.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position deals with outside personnel such as prospective members and members on a regular basis with contact in various forms such as in person, phone, and email.
  • The location of the position is primarily indoors. Position may occasionally require transition to outdoor environment. However, extreme environmental conditions do not exist.
  • It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
  • It is necessary to adapt to a frequently changing environment.
  • Sitting and standing is as needed.
  • Ability to give club tours if properties up to 300,000 square feet.

JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

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