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Membership Jobs in Boston, MA (NOW HIRING)

YMCA of Greater Boston

Membership Coordinator

Needham, MA · On-site

$22 - $25/hr

Under the direction of the Membership Director, the Membership Coordinator is responsible for providing exceptional customer service to members and program participants, promoting the benefits of ...

Crunch Fitness

Membership Sales Advisor

Norwood, MA

$16.50 - $21.25/hr

Membership Sales Advisor Summary Title: Membership Sales Advisor ID: PT- 7277 Job Source: Crunch Fitness Location: Norwood Job Category: Sales More about this job > Description Membership Advisor ...

DivaDance

$15/hr

You'll also be onboarding new members and making sure they are maximizing their membership, as well as posting to our social media accounts during our classes while observing the class experience!

DivaDance

Part-Time Membership Sales

Boston, MA · On-site

$15/hr

You'll also be onboarding new members and making sure they are maximizing their membership, as well as posting to our social media accounts during our classes while observing the class experience!

The GYM Milford

Be Seen First

Membership Sales Advisor

Milford, MA · On-site

$16.50 - $18/hr

Membership Advisor / Front Desk Coordinator The Gym Milford - Milford, MA About Us The Gym Milford is a locally owned and operated fitness facility dedicated to helping our members stay consistent ...

The GYM Milford

Be Seen First

Membership Sales Advisor

Milford, MA · On-site

$16.50 - $18/hr

Membership Advisor / Front Desk Coordinator The Gym Milford - Milford, MA About Us The Gym Milford is a locally owned and operated fitness facility dedicated to helping our members stay consistent ...

Equinox

Membership Sales Advisor, Fenway

Boston, MA · On-site

$15.75 - $20.25/hr

As a full-time Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all ...

Equinox

Membership Sales Advisor, Fenway

Boston, MA · On-site

$15.75 - $20.25/hr

As a full-time Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all ...

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All JobsMembership JobsMembership Jobs in Boston, MA

Membership information

See Boston, MA salary details

$10

$22

$40

How much do membership jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for membership in Boston, MA is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.39 per hour, depending on experience, location, and employer.

What is a membership?

Membership jobs typically involve managing and supporting an organization's members or subscribers. Professionals in these roles handle tasks such as member recruitment, retention, engagement, and communication. They may work for clubs, associations, nonprofit organizations, or subscription-based businesses. Responsibilities often include organizing events, processing member applications, and addressing member inquiries to ensure a positive experience. These positions require strong customer service, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a membership coordinator?

To thrive as a Membership Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or member relations, often supported by a relevant associate or bachelor’s degree. Familiarity with membership management software, CRM systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a proactive approach set outstanding professionals apart in this role. These skills ensure effective member engagement, retention, and satisfaction, which are vital for an organization’s growth and stability.

What are some common challenges faced by professionals in membership roles, and how can they be addressed?

Professionals in membership roles often face challenges such as member retention, engagement, and balancing personalized attention with scalable solutions. To overcome these, it’s important to use data-driven strategies to understand member needs, leverage digital tools for communication and engagement, and collaborate closely with marketing and customer service teams. Continuous feedback collection and proactive outreach can also help address concerns and improve the overall member experience.

What is the difference between Membership vs Membership Coordinator?

AspectMembershipMembership Coordinator
CredentialsVaries; often includes membership management experienceTypically requires experience in customer service and administrative skills
Work EnvironmentAdministrative offices, member servicesOffice setting, member engagement activities
Employer & Industry UsageNonprofits, clubs, associationsOrganizations with membership programs
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsJob responsibilities, qualifications, and career progression

The term 'Membership' generally refers to the overall concept or department managing member relations, while 'Membership Coordinator' is a specific role responsible for executing membership activities. The coordinator handles day-to-day member interactions, processing memberships, and supporting retention efforts. Both roles are essential in organizations that rely on memberships, but the coordinator is a more defined position within the broader membership function.

What are the most commonly searched types of Membership jobs in Boston, MA?

The most popular types of Membership jobs in Boston, MA are:

What are popular job titles related to Membership jobs in Boston, MA?

For Membership jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Membership jobs in Boston, MA look for?

The top searched job categories for Membership jobs in Boston, MA are:

Membership jobs near you
Infographic showing various Membership job openings in Boston, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $47,364 per year, or $22.8 per hour.

Membership Coordinator

YMCA of Greater Boston

Needham, MA

$22 - $25/hr

Full-time

Re-posted 4 hours ago

YMCA Of Greater Boston rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

641st of 781 rated non-profit organizations

Job description

Position Summary:
Under the direction of the Membership Director, the Membership Coordinator is responsible for providing exceptional customer service to members and program participants, promoting the benefits of membership to prospective members, assisting the Membership Director in prospecting, administrative membership duties and training and development of the Welcome Center staff team.
The Membership Coordinator must focus on excellence in every aspect of member services and training, working in constant collaboration with the Membership Director, Member services staff and Member Community Support Center team. 
Full time - hourly

Days: Tuesday-Saturday
Key Responsibilities:

The Membership Coordinator will drive success in the following areas of responsibility to support a strong Y experience and successful operation of the Welcome Center.

Customer Service and Experience:


       Listen to member needs and makes recommendations or provide solutions to improve their experience.

       Review feedback from members, follow ups, resolves issues and makes recommendations for improvement to leadership team.

       Manages general email and voicemail.  Promptly responds to inquiries, emails, and voicemails.  Proactively informs Membership Director and/or Leadership team of progress of communication.

       Assisting members to sign up for programs, classes, and YMCA services and events through systems provided i.e. Motion Vibe, Appointment King, Salesforce/Traction Rec, and others implemented.

       Provides 20 hours of customer facing direct service.  Utilize downtime for effectively to achieve additional tasks.

       Acts as support for shift coverage as needed during staff absences.


Membership Prospecting and Administration:


       Ensures accuracy of membership paperwork and forms, assists Membership Director with billing statements, accounts receivable outreach to collect on outstanding balances.

       Maintains orderly and functional workspace for the Welcome Center Team, ensuring all materials, paperwork and files are in good order.

Staff Development:


       Works with Membership Director to train and onboard new Welcome Center staff.

       Helps resolve scheduling issues with Membership Director.

       Provides feedback, guidance and coaching to desk staff to help grow their skills and quality of service to members.

       Reports all staff related successes and challenges to Membership Director.


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