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Manager Of Membership Jobs (NOW HIRING)

Facet

Senior Manager of Membership

$170K - $205K/yr

As a Senior Manager of Membership, you aren't "selling" a complex, opaque financial product; you are a consultant for a service that solves a universal problem. Because we use a transparent, flat-fee ...

Chai Vision

Head of Membership

Howell, NJ · On-site

$110K - $130K/yr

Head of Membership Department: Marketing Reports To: Head of Brand Marketing Location: Hybrid - HQ ... ommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact ...

Chai Vision

Head of Membership

Howell, NJ · On-site +1

$110K - $130K/yr

Head of Membership Department: Marketing Reports To: Head of Brand Marketing Location: Hybrid - HQ ... ommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact ...

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$57.8K

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How much do manager of membership jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager of membership in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a manager of membership do?

A Manager of Membership is responsible for overseeing membership programs within an organization, such as associations, clubs, or non-profits. Their duties typically include recruiting new members, retaining existing ones, and developing strategies to enhance member engagement and satisfaction. They may also manage membership databases, handle inquiries, plan events or benefits for members, and analyze data to improve the membership experience. The role often requires strong communication, organizational, and marketing skills.

What are the key skills and qualifications needed to thrive as a manager of membership, and why are they important?

To thrive as a Manager of Membership, you need expertise in membership management, customer service, and data analysis, often supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with membership databases, CRM systems (like Salesforce), and email marketing platforms is typically required. Exceptional communication, problem-solving, and leadership skills help you build relationships and lead teams effectively. These skills ensure member satisfaction, retention, and growth, which are vital for organizational sustainability and success.

What are some common challenges faced by a manager of membership, and how can they be addressed?

A Manager of Membership often faces the challenge of retaining existing members while attracting new ones in a competitive market. Balancing personalized engagement with scalable processes can be demanding, especially as membership bases grow. Additionally, staying current with member needs and expectations requires regular feedback and data analysis. Building strong relationships with other departments, such as marketing and customer service, helps ensure cohesive strategies and a seamless member experience.

What is the difference between Manager Of Membership vs Membership Coordinator?

AspectManager Of MembershipMembership Coordinator
ResponsibilitiesOversees membership strategies, develops retention programs, manages teamHandles member inquiries, processes memberships, assists with events
Required CredentialsBachelor's degree, experience in membership management, strong communication skillsBachelor's degree or equivalent, customer service skills, organizational abilities
Work EnvironmentManagement level, strategic planning, team leadershipAdministrative support, member interaction, event coordination

The Manager Of Membership typically holds a higher-level role focused on strategic planning and team management within membership programs. In contrast, the Membership Coordinator handles day-to-day member interactions and administrative tasks. Both roles require similar credentials but differ in scope and responsibilities, with the manager overseeing broader strategies and the coordinator executing operational tasks.

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Manager Of Membership jobs near you
Infographic showing various Manager Of Membership job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,798 per year, or $27.8 per hour.

Manager of Membership

Pennsylvania Academy of the Fine Arts

Philadelphia, PA • On-site

Full-time

Posted 17 days ago

Job description

ABOUT PAFAFounded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America's first school and museum of fine arts. Located in the center city of Philadelphia, PAFA is intimate in scale with a strong sense of community. PAFA offers several nondegree and certificate in studio art and art appreciation programs. PAFA's museum has an outstanding collection of American art, and the museum actively collects and exhibits contemporary art, including work in new media. Additionally, PAFA is home to the Brodsky Center, a print and papermaking center focused on the creation of innovative editions by contemporary artists. DIVERSITY STATEMENTBecause we were the nation's first art museum and art school, we believe PAFA has a moral obligation to ensure that every member of our community can study and work in an environment where they feel a sense of belonging. We have the additional obligation of ensuring that our community reflects that rich tapestry of beauty and diversity that surrounds our world. We are committed to modeling diversity and inclusion for the entire arts, cultural and educational sector, and to maintaining an inclusive environment with equitable treatment for all. PAFA is committed to maintaining an inclusive learning environment, and a diverse community of students, faculty and staff. PAFA is an equal opportunity employer. Women and diverse candidates are strongly encouraged to apply to work in our pluralistic community. Position SummaryThe Manager of Membership is responsible for building, managing, and growing PAFA's membership program into one of the institution's primary drivers of earned revenue, visitor engagement, and long-term community support. This position combines strategic thinking with hands-on execution and is responsible for every stage of the member lifecycle-from acquisition through renewal, retention, upgrades, and reactivation. The Manager develops the systems, processes, communications, reporting tools, and operational infrastructure necessary to create a sustainable, data-driven membership program that delivers measurable growth and exceptional member experiences.ESSENTIAL DUTIES AND RESPONSIBILITESMembership Program DevelopmentBuild and grow PAFA's membership program.Develop acquisition, renewal, upgrade, retention and reactivation plans.Create a compelling membership value proposition.Evaluate membership levels, benefits, pricing and promotions.Continuously improve the member experience. Member Lifecycle ManagementManage acquisition, onboarding, benefit fulfillment, renewals, upgrades and lapsed member recovery.Create annual communication calendars.Develop campaigns that drive repeat visitation and engagement.Partner with Marketing on print and digital communications. Membership OperationsBuild systems, workflows and documentation.Oversee processing, fulfillment and customer service.Serve as institutional expert for membership functionality in CRM and ACME.Maintain accurate records, reporting and reconciliation. Data, Reporting and AnalysisDevelop dashboards and KPIs.Track revenue, retention, acquisition, visitation and engagement.Analyze trends and recommend improvements. Cross-Department CollaborationPartner with Visitor Experience, Marketing, Development, Finance, Retail, Programs and Exhibitions to integrate membership throughout the visitor experience. Financial ManagementDevelop revenue goals.Track budget performance and ROI.Identify opportunities to grow earned revenue. QUALIFICATIONSBachelor's degree or equivalent experience.3–5 years growing membership, loyalty or subscription programs.Experience building systems and workflows.Strong CRM/ticketing/database skills.Strong analytical and project management skills.Excellent written and verbal communication.Entrepreneurial mindset and passion for arts and culture APPLICATION REQUIREMENTSThe Pennsylvania Academy of the Fine Arts accepts digital applications only. A complete application should include the following:ResumeCover Letter When submitting your application online, please save your documents as Microsoft Word (.doc, .docx) or PDF (.pdf) files. To help us process your applications as efficiently as possible, please save your files with the following filename format:LastName_FirstName_ResumeLastName_FirstName_CoverLetter *Due to the amount of potential applicants, we do not respond to voice calls or messages about the status of your application. Based on the criteria for the position, the most qualified candidates will be contacted directly. Thank you for your interest in PAFA.