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Membership Services Manager Jobs (NOW HIRING)

YMCA of Orange County

Membership Services

Mission Viejo, CA · On-site

$16.90 - $20.45/hr

The Membership Services staff will help to create a welcoming experience for members while ... Data Management & Program Support: * Perform essential clerical tasks, manage data entry/retrieval ...

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Membership Services Manager information

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$25K

$57.8K

$90K

How much do membership services manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for membership services manager in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Membership Services Manager vs Membership Coordinator?

AspectMembership Services ManagerMembership Coordinator
ResponsibilitiesOversees membership programs, manages staff, develops strategies to increase member engagementHandles member inquiries, processes memberships, assists with event coordination
Required SkillsLeadership, strategic planning, customer service, industry knowledgeCustomer service, communication, organizational skills
Work EnvironmentManagement level, often in office or club settingsSupport role, often in office or membership centers
CredentialsTypically requires experience in membership management, sometimes certifications in association managementLess formal credentials, focus on customer service experience

The Membership Services Manager and Membership Coordinator roles both focus on member engagement but differ in scope and responsibility. The manager oversees programs and staff, while the coordinator handles day-to-day member interactions. Understanding these differences helps in choosing the right career path or job fit within membership organizations.

What are the key skills and qualifications needed to thrive as a Membership Services Manager, and why are they important?

To thrive as a Membership Services Manager, you need strong customer service skills, organizational abilities, and experience with membership program management, often supported by a bachelor's degree in business or a related field. Familiarity with membership management software, CRM systems, and data analysis tools is typically required. Exceptional interpersonal communication, problem-solving, and leadership skills help build member relationships and manage teams effectively. These competencies ensure efficient operations, high member satisfaction, and growth of the organization's membership base.

What does a Membership Services Manager do?

A Membership Services Manager oversees the recruitment, retention, and satisfaction of members within an organization or association. They are responsible for developing and implementing strategies to attract new members, managing member communications, addressing member inquiries, and coordinating membership events or benefits. Their role often includes analyzing membership trends, improving the member experience, and ensuring that members receive value from their affiliation with the organization.

How does a Membership Services Manager typically collaborate with other departments to enhance member satisfaction?

A Membership Services Manager frequently works closely with departments such as marketing, events, and IT to ensure a seamless member experience. This collaboration may involve coordinating on communication strategies, resolving technical issues with membership platforms, and planning member-focused events or programs. Regular meetings and cross-functional projects help align goals and quickly address member feedback. Such teamwork is essential for identifying new opportunities to improve retention and engagement, making the role both dynamic and central to the organization's success.
What cities are hiring for Membership Services Manager jobs? Cities with the most Membership Services Manager job openings:
What are the most commonly searched types of Membership Services jobs? The most popular types of Membership Services jobs are:
What states have the most Membership Services Manager jobs? States with the most job openings for Membership Services Manager jobs include:
What job categories do people searching Membership Services Manager jobs look for? The top searched job categories for Membership Services Manager jobs are:
Membership Services Manager jobs near you
Infographic showing various Membership Services Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,798 per year, or $27.8 per hour.

Membership Services Manager

The Edge Fitness Clubs

Warrington, PA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 63 rated gym and leisure clubs

Job description

Earn up to $100,000 a year with hourly pay, commission, and bonuses, plus clear career growth for those ready to level up.

The Edge Fitness Clubs is growing and we are looking for our next rockstar Membership Manager. Love talking to people? Hate boring jobs? Perfect. As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy gym where the music's loud, the goals are big, and no two days are the same. If you've got personality, confidence, and a little hustle, we've got a spot with your name on it.

What You’ll Do:

  • Hit individual and team sales goals while driving self-generated leads and membership growth.
  • Coach, train, and develop your team daily through real-time role play and performance feedback

Why You’ll Love It Here:

  • Free gym membership so you can lead by example
  • Tiered Health Benefits (Medical, Dental, Vision) for you and your family
  • Discounts on Training, Edge Kids, Apparel & Shake Bar
  • Education Reimbursement for certifications and ongoing learning
  • Career Advancement through leadership training and growth paths
  • PTO & Paid Holidays to recharge and live well
  • 401K + Life Insurance + LTD + Employee Assistance Program (EAP)

What The Edge Fitness Clubs employees say

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