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Membership Services Manager Jobs (NOW HIRING)

IEEE

Manager Member Services

Piscataway, NJ · On-site

Description Membership Services Manager Job Summary IEEE is seeking an experienced and results-oriented Membership Services Manager to lead the Member Operations function within the Member and ...

IEEE

Manager Member Services

Piscataway, NJ · On-site

$84K - $123K/yr

Membership Services Manager Job Summary IEEE is seeking an experienced and results-oriented Membership Services Manager to lead the Member Operations function within the Member and Geographic ...

ExtensisHR

Membership & Operations Manager

Arlington, VA · On-site

$55K - $62K/yr

The Membership & Operations Manager is responsible for the day-to-day management of membership services, member engagement, operational support, and educational program administration for the ...

ROCS

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Temporary Membership Services Representative

Falls Church, VA · On-site

$17 - $18/hr

... membership services team on a 3-month temporary assignment. This role is ideal for someone who ... managing a high volume of member interactions. The ideal candidate has previous customer service ...

ISP RAS

Manager Member Services

Piscataway, NJ · On-site

Membership Services ManagerJob Summary IEEE is seeking an experienced and results-oriented Membership Services Manager to lead the Member Operations function within the Member and Geographic ...

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Membership Services Manager information

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$57.8K

$90K

How much do membership services manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for membership services manager in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a Membership Services Manager do?

A Membership Services Manager oversees the recruitment, retention, and satisfaction of members within an organization or association. They are responsible for developing and implementing strategies to attract new members, managing member communications, addressing member inquiries, and coordinating membership events or benefits. Their role often includes analyzing membership trends, improving the member experience, and ensuring that members receive value from their affiliation with the organization.

What are the key skills and qualifications needed to thrive as a Membership Services Manager?

To thrive as a Membership Services Manager, you need strong customer service skills, organizational abilities, and experience with membership program management, often supported by a bachelor's degree in business or a related field. Familiarity with membership management software, CRM systems, and data analysis tools is typically required. Exceptional interpersonal communication, problem-solving, and leadership skills help build member relationships and manage teams effectively. These competencies ensure efficient operations, high member satisfaction, and growth of the organization's membership base.

How does a Membership Services Manager typically collaborate with other departments to enhance member satisfaction?

A Membership Services Manager frequently works closely with departments such as marketing, events, and IT to ensure a seamless member experience. This collaboration may involve coordinating on communication strategies, resolving technical issues with membership platforms, and planning member-focused events or programs. Regular meetings and cross-functional projects help align goals and quickly address member feedback. Such teamwork is essential for identifying new opportunities to improve retention and engagement, making the role both dynamic and central to the organization's success.

What is the difference between Membership Services Manager vs Membership Coordinator?

AspectMembership Services ManagerMembership Coordinator
ResponsibilitiesOversees membership programs, manages staff, develops strategies to increase member engagementHandles member inquiries, processes memberships, assists with event coordination
Required SkillsLeadership, strategic planning, customer service, industry knowledgeCustomer service, communication, organizational skills
Work EnvironmentManagement level, often in office or club settingsSupport role, often in office or membership centers
CredentialsTypically requires experience in membership management, sometimes certifications in association managementLess formal credentials, focus on customer service experience

The Membership Services Manager and Membership Coordinator roles both focus on member engagement but differ in scope and responsibility. The manager oversees programs and staff, while the coordinator handles day-to-day member interactions. Understanding these differences helps in choosing the right career path or job fit within membership organizations.

What cities are hiring for Membership Services Manager jobs?

Cities with the most Membership Services Manager job openings:

What are the most commonly searched types of Membership Services jobs?

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Membership Services Manager jobs near you
Infographic showing various Membership Services Manager job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,798 per year, or $27.8 per hour.

Membership Services Associate

Dallas, TX • On-site

CuraLinc Healthcare
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about CuraLinc Healthcareexternal

Other

Re-posted 6 days ago

Job description

Membership Services Associate

We are seeking a people-focused, detail-oriented Membership Services Associate to serve as a key point of contact for our members, support educational and event operations, and assist with light project and marketing coordination. This role is ideal for someone who loves supporting others, thrives in a dynamic environment, and is eager to grow with a mission-driven organization.

Key Responsibilities
  • Member Support & Communication
  • Provide responsive and thoughtful member support via phone and email
  • Monitor and manage key inboxes and main phone lines
  • Assist members with sign-ups, renewals, credit card issues, and general questions
  • Guide members through event registration and education platforms
  • Support reactivation campaigns and follow-ups on membership lapses
  • Sales Support
  • Coordinate with the sales support team to ensure seamless handoffs
  • Data & Database Management
  • Maintain accurate and up-to-date member records
  • Perform list imports and chapter-level member report generation
  • Track engagement and support reporting efforts
  • Event Coordination
  • Support logistics for webinars, classes, and onsite events
  • Post events to websites and coordinate promotional content with marketing
  • Assist with registration outreach and day-of logistics
  • Education Platform Management
  • Assist in building and updating online classes
  • Coordinate with creative teams for class assets (graphics, videos)
  • Manage instructor setup
  • Prepare class materials (binders, signage, printouts, etc.)
  • Project Coordination
  • Coordinate small-scale projects and contribute to larger initiatives
  • Support marketing with social media, video clips, and promotional content for events
  • Help organize special member recognition programs (e.g., awards)
  • Manage podcast scheduling and speaker coordination
  • Make basic updates to the website (events, announcements, etc.)
Qualifications
  • Excellent interpersonal and communication skills
  • Highly organized with strong attention to detail
  • Comfortable handling light technical tasks such as updating websites, databases, or platforms
  • Able to manage multiple priorities efficiently and meet deadlines
  • Experience with tools such as Asana, HubSpot, Microsoft Office, and basic content management systems (CMS) is preferred
  • Prior customer service experience in a client-facing role is preferred
Why Join Us?
  • Growth Opportunities – We are committed to training and growing talent from within
  • Collaborative Culture – Be part of a supportive, mission-focused team
  • Impact-Driven – Help deliver resources and experiences that make a difference in our member community

Apply