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Membership Assistant Jobs (NOW HIRING)

Addison Group

Membership Assistant

Washington, DC

Membership Assistant Our client, a membership association, is seeking a highly organized and detail-oriented Membership Assistant to join their team. This role offers the opportunity to manage ...

Addison Group

Membership Assistant

Washington, DC · Hybrid

$20 - $23/hr

Membership Assistant Industry: Nonprofit Association Location (city, state): Washington, DC (Hybrid) Assignment Type: Contract (2-3 months) Pay: $20-23/hour (depending on experience) Work Schedule:

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How much do membership assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for membership assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What key skills and qualifications are needed to thrive as a Membership Assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by Membership Assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a Membership Assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

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What cities are hiring for Membership Assistant jobs? Cities with the most Membership Assistant job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
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What states have the most Membership Assistant jobs? States with the most job openings for Membership Assistant jobs include:
What job categories do people searching Membership Assistant jobs look for? The top searched job categories for Membership Assistant jobs are:
Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Membership Assistant

Membership Assistant

Addison Group

Washington, DC

Full-time

Posted 19 days ago

Job description

Membership Assistant

Our client, a membership association, is seeking a highly organized and detail-oriented Membership Assistant to join their team. This role offers the opportunity to manage membership inquiries, maintain accurate records, and support onboarding and event logistics.

We are seeking a Membership Assistant to serve as the main point of contact for membership-related inquiries, maintain accurate membership records, and support event and meeting logistics. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks efficiently.

Key responsibilities include:

  • Serve as the primary point of contact for all membership inquiries
  • Input, update, and manage membership data in the database
  • Manage new member lists and coordinate onboarding efforts
  • Coordinate logistics for events and meetings

Qualifications:

  • 2–3 years of professional experience within a membership association setting
  • Proficiency in Microsoft Office Suite and membership database software (AMS)
  • Experience using iMIS preferred
  • Highly organized, detail-oriented, and adaptable
  • Bachelor's degree highly preferred

Perks:

  • Continued learning and development within the member engagement space
  • Work in a dynamic, mission-driven environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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