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Membership Assistant Jobs (NOW HIRING)

Addison Group

Membership Assistant

Washington, DC · On-site

$20 - $23/hr

Membership Assistant Industry: Nonprofit Association Location: Washington, DC (Hybrid) Assignment Type: Contract | 2-3 Months Pay: $20 - $23/hour (depending on experience) Work Schedule: Monday ...

Addison Group

Membership Assistant

Washington, DC · Hybrid

$20 - $23/hr

Membership Assistant Industry: Nonprofit Association Location: Washington, DC (Hybrid) Assignment Type: Contract | 2-3 Months Pay: $20 - $23/hour (depending on experience) Work Schedule: Monday ...

Audubon

Volunteer and Membership Assistant

Naples, FL · On-site

$19 - $20/hr

The Volunteer and Membership Assistant assists with the management and coordination of a variety of activities for Corkscrew Swamp Sanctuary's volunteer and membership programs and works towards ...

ExtensisHR

Associate, Membership

New York, NY · Hybrid

$80K - $90K/yr

Growth, origination, and retention * Assist in the execution of membership origination and retention plans, including marketing campaigns, to support growth of the Association across all segments.

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How much do membership assistant jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for membership assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Membership Assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a Membership Assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a Membership Assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

More about Membership Assistant jobs
What cities are hiring for Membership Assistant jobs? Cities with the most Membership Assistant job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
Who are the top companies hiring for Membership Assistant jobs? The top employers for Membership Assistant jobs are:
What states have the most Membership Assistant jobs? States with the most job openings for Membership Assistant jobs include:
What job categories do people searching Membership Assistant jobs look for? The top searched job categories for Membership Assistant jobs are:
Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Membership Assistant

Membership Assistant

Addison Group

Washington, DC • On-site

$20 - $23/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Job Title: Membership Assistant

Industry: Nonprofit Association

Location: Washington, DC (Hybrid)

Assignment Type: Contract | 2–3 Months

Pay: $20 – $23/hour (depending on experience)

Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

A Washington, DC-based membership association is looking for a motivated and detail-driven Membership Assistant to support their team on a contract basis. This role offers meaningful exposure to member engagement, database management, and event coordination within a mission-driven organization.

Job Description:

We are looking for a Membership Assistant to act as a key resource for member-related needs, keep membership records accurate and up to date, and assist with the logistics of events and meetings. The right candidate is someone who can juggle multiple priorities with ease and brings a strong attention to detail to everything they do.

Key Responsibilities:

  • Act as the go-to resource for incoming membership inquiries, providing timely and professional responses
  • Enter, update, and maintain membership information within the organization's database
  • Track and manage new member lists and help facilitate a smooth onboarding experience
  • Support the planning and coordination of logistics for meetings and events

Qualifications:

  • 2+ years of professional experience supporting members within a membership association or similar environment
  • Proficiency in Microsoft Office Suite and association management software (AMS)
  • Prior experience with iMIS and Salesforce is highly preferred
  • Strong organizational skills with keen attention to detail and the ability to adapt to shifting priorities
  • Bachelor's degree highly preferred

Additional Details:

This is a hybrid contract position based in Washington, DC, expected to run 2–3 months. Candidates should be available Monday through Friday during standard business hours.

Perks:

  • Opportunity to deepen expertise in member engagement and association operations
  • Collaborative, mission-focused work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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