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Membership Assistant Jobs (NOW HIRING)

University of Michigan

Membership Manager

Ann Arbor, MI · On-site

$39K/yr

This position is supported by a membership assistant who manages transactional gift and membership processing and correspondence. The membership manager will gain meaningful, resume-building ...

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How much do membership assistant jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for membership assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Membership Assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a Membership Assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a Membership Assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

More about Membership Assistant jobs
What cities are hiring for Membership Assistant jobs? Cities with the most Membership Assistant job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
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What states have the most Membership Assistant jobs? States with the most job openings for Membership Assistant jobs include:
What job categories do people searching Membership Assistant jobs look for? The top searched job categories for Membership Assistant jobs are:
Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 43% Full Time, 48% Part Time, 1% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

New Life North: Membership Assistant

NEW LIFE CHURCH

Colorado Springs, CO • On-site

$16 - $18/hr

Full-time

Posted 6 days ago

Job description

Job Title:Membership Assistant
Department:Membership
Reports to:Pastor of Membership
Status:Part -Time Hourly
Schedule: Wednesday, Thursday, Friday 25 hours/week
Supervisory role:No
Last updated:06/10/2026
New Life Church's mission is to make disciples in the Pikes Peak region, by calling people to worship, connect and serve.
Job Summary
To serve the New Life Church congregation by assisting the Membership. Department in the role of part-time receptionists and database management.
Duties and Responsibilities
Essential Responsibilities:
  • Serve as a receptionist three days a week and provide backup support to the receptionist as needed.
  • Assist in updating data within CCB as instructed.
  • Produce documents using familiarity and experience with a variety of software applications (including, but not limited to, Outlook 365, Microsoft Word, Excel, and CCB)
  • Be familiar with current CCB practices through video training.
  • Within CCB, address and mail birthday cards to congregants and other tasks as assigned.
  • Maintain supplies and order in all seat pockets in the Living Room. Clean and restock seat pockets.
  • Store and distribute as appropriate valuable lost and found items, contacting owners when possible via church database.
  • Prepare postage and reports for outgoing letters and packages to maintain postage supplies and postage.
  • Oversee the mailroom.
  • Work in close association with the entire staff to build and maintain a strong team environment and complete the work necessary to fully serve and support the ministries of New Life Church.
  • Attend regular staff meetings and additional meetings when requested.
  • Manage and respond to calls and emails as needed.
  • Assist the department in coordinating various tasks and procedures.
  • Communicate regularly with supervisor about departmental issues.
  • Assist supervisor with special projects, events, and diverse tasks in support of the department.
  • Attend department meetings, regular all-staff meetings and other meetings as required.
  • Utilize a thorough understanding of New Life Church employee policies and procedures.
  • Demonstrate ongoing financial support for ministries of New Life Church.
  • Work in close association with the entire staff to build and maintain a strong team environment.
  • Cooperate with leadership by performing any other duties when asked to do so.
  • Any other duties as assigned.

Knowledge, Skills, and Abilities
  • Ability to read and carry out written and oral instructions.
  • Ability to type.
  • Ability to perform basic arithmetical functions.
  • Effectively and efficiently operate a multi-line telephone.
  • Detail-oriented and self-motivated.
  • Ability to verbally communicate effectively and tactfully at all levels.
  • Personable and helpful attitude.
  • Excellent grammar skills and communication skills.
  • Ability to handle multiple tasks and to complete projects with little guidance.
  • Able to work well under pressure.
  • Bi- or multi-lingual a plus.
  • Strong organizational and office skills.
  • Strong computer skills, including familiarity and experience with a variety of software applications
  • Maintain the confidentiality of sensitive information.

Education and Experience
Education: High School or GED
Experience: One year of office administrative work preferred
Working Conditions and Requirements of Office Environment
Physical Demands:
  • Regularly required to sit and occasionally required to stand and stoop, kneel, crouch, or crawl. Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Substantial movements (motions) of the wrists, hands, and/or fingers.
  • Close visual acuity to is necessary to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

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