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Membership Assistant Jobs (NOW HIRING)

Troon

Golf Shop Assistant

New Berlin, WI

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

Troon Golf

Golf Shop Assistant

New Berlin, WI · On-site

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

Troon

Dining Room Assistant Manager

Phoenix, AZ

$62K/yr

Maintain dining service and quality standards for PCC membership. * Assist team with day-to-day supervision of dining room service and staff Duties and Responsibilities As necessary to operate the ...

Troon Golf

Dining Room Assistant Manager

Phoenix, AZ · On-site

Maintain dining service and quality standards for PCC membership. * Assist team with day-to-day supervision of dining room service and staff Duties and Responsibilities As necessary to operate the ...

Troon

Golf Pro Shop Assistant

Broussard, LA

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

YMCA of the East Bay

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

YMCA

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

YMCA

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

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How much do membership assistant jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for membership assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Membership Assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a Membership Assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a Membership Assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

More about Membership Assistant jobs
What cities are hiring for Membership Assistant jobs? Cities with the most Membership Assistant job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
Who are the top companies hiring for Membership Assistant jobs? The top employers for Membership Assistant jobs are:
What states have the most Membership Assistant jobs? States with the most job openings for Membership Assistant jobs include:
What job categories do people searching Membership Assistant jobs look for? The top searched job categories for Membership Assistant jobs are:
Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Membership Assistant | Full-Time | University of Utah (Ken Garff University Club)

Membership Assistant | Full-Time | University of Utah (Ken Garff University Club)

Oak View Group

Salt Lake City, UT • On-site

$11 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

20th of 35 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Membership Assistant plays a vital role in supporting the operations of the membership team by managing administrative tasks, data entry, reservations, and member interactions. This role also provides marketing and social media support to ensure seamless communication and engagement with members. The Membership Assistant is a front-line representative of the club, creating a welcoming and professional atmosphere for all members and guests.
This role will pay an hourly rate of $11.00-$16.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until July 31, 2026.
Responsibilities
  • Administrative and Data Management.
  • Enter and maintain accurate data within key systems such as Ungerboeck, CaterPro, MembersFirst, MemberPride, and others to ensure data integrity and consistency across the department.
  • Manage reservations for spaces such as boardrooms, co-working spaces, and new member benefits that roll out.
  • Handle booking requests, coordinate schedules, and confirm details with members and staff.
  • Issue and track parking codes for members attending events or using club facilities.
  • Monitor usage, provide updates as needed, and troubleshoot issues promptly.
  • Work with Commuter Services to submit new parking codes for new members and cancel out parking codes for resigning members.
  • Greet members and guests, answer inquiries, and assist with reservations and membership-related concerns.
  • Maintain a welcoming presence at the front desk to ensure an excellent first impression.
  • Act as a point of contact for members to address questions or resolve issues efficiently, ensuring satisfaction and retention.
  • Assist in creating and distributing member surveys after events, dining experiences, etc.
  • Track feedback and suggest adjustments to enhance the overall experience.
  • Act as the primary point of contact for selected vendors used by the membership team.
  • Communicate regularly to ensure timely delivery/arrivals of supplies and/or services, resolve issues as they arise, and update the Membership Manager on vendor performance.
  • Assist with setup, logistics, and coordination for events.
  • Work with the Programs/Events Coordinator to handle event-related tasks, provide on-site support when appropriate, and ensure member engagement and satisfaction.
  • Assist in the creation of engaging, brand-aligned content for social media platforms, including but not limited to Instagram, Facebook, and LinkedIn.
  • Collaborate with Membership Manager to develop content themes, identify relevant topics, and execute regular posting schedule that promotes club events, initiatives, and member highlights.
  • Actively monitor and respond to comments, messages, and inquiries on social media.
  • Maintain a positive and timely response strategy to address questions, provide information, and handle any issues that arise on digital platforms.
  • Track and report on engagement metrics (such as likes, shares, and member interactions) to assess the effectiveness.
  • Provide insights and suggest adjustments to enhance reach and member engagement.
  • Work with the Membership Director to implement targeted social media campaigns and email marketing strategies that align with club events, initiatives, and seasonal priorities.
  • Help design marketing materials, such as flyers, event banners, and digital graphics (using Canva), to promote events, membership benefits, and club news.
  • Collaborate with the membership manager to ensure these materials meet club standards and are distributed effectively.
  • Coordinate with the Membership Manager to ensure consistency in branding and communication.
  • Support the execution of marketing strategies that promote events and club initiatives.

Qualifications
  • Proficiency in Microsoft Office Suite.
  • High School Diploma or GED.
  • 1-2 years of experience in a related field.
  • Strong organizational skills with attention to detail.
  • Excellent interpersonal and communication skills.
  • A proactive, team-oriented attitude and the ability to multitask effectively.
  • Experience with social media platforms and basic content creation tools is a plus.
  • Ability to move furniture in membership event spaces pre- and post-event.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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