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Membership Assistant Jobs (NOW HIRING)

Strongerr, LLC

Lead Membership Assistant

Morenci, AZ · On-site

$40.10K - $50.90K/yr

Duties/Responsibilities: * Assist in overseeing daily business operations and ensuring exceptional customer service. Support training initiatives to meet performance objectives. Provide leadership ...

KemperSports

Membership Director

North Stonington, CT · On-site

Process all requests for membership. Assist prospective members in fulfilling application requirements. * Develop and conduct orientation program for new members. * Coordinate the development of ...

University of Michigan

Membership Manager

Ann Arbor, MI · On-site

$39K/yr

This position is supported by a membership assistant who manages transactional gift and membership processing and correspondence. The membership manager will gain meaningful, resume-building ...

Oak Steakhouse Athens

Membership Director

Athens, GA

Negotiate with relevant suppliers, vendors and outsourced contractors who will be providing goods and services to Events or Membership. * Assist in development of event budgets and manage post-event ...

Oak Steakhouse Athens

Membership Director

Athens, GA

Negotiate with relevant suppliers, vendors and outsourced contractors who will be providing goods and services to Events or Membership. * Assist in development of event budgets and manage post-event ...

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How much do membership assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for membership assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What key skills and qualifications are needed to thrive as a Membership Assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by Membership Assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a Membership Assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

More about Membership Assistant jobs
What cities are hiring for Membership Assistant jobs? Cities with the most Membership Assistant job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
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What states have the most Membership Assistant jobs? States with the most job openings for Membership Assistant jobs include:
What job categories do people searching Membership Assistant jobs look for? The top searched job categories for Membership Assistant jobs are:
Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Membership Assistant- Private Country Club

Membership Assistant- Private Country Club

Sawgrass Country Club

Ponte Vedra Beach, FL • On-site

Full-time

Retirement

Posted 6 days ago

Job description

The Membership Assistant creates a first impression of the Club to members and guests. This position requires a professional appearance and exceptional communication skills with the ability to multi-task. Responsible for creating an atmosphere of cordiality and warmth between the Club and its members. Responsible for ensuring that members and guests are served in a prompt, efficient, and pleasant manner. Greets each member by name.

DUTIES AND FUNCTIONS:
  • First point of contact for answering the main phone line at the Concierge desk and email inquiries and responses.
  • Fulfill Member requests (walk-ins/phone requests):
    • Activate and issue Fobs; track applicable charges.
    • Create and issue Membership cards.
    • Family Charge Privilege: track and create packets, cards, and accounts.
    • Issue and apply member car decals and create temporary car decals.
  • Acts as a Gate Keeper for the Administrative offices.
  • Assist with reciprocal membership maintenance.
  • Create new member welcome packets and bags.
  • Maintain an open line of communication between the Club and the members, allowing for observations and suggestions to be heard and passed on to the appropriate department manager.
  • Assist members with website and app login credentials.
  • Assist with Membership Projects.
  • Assist with Club's Needs, such as Member Requests and Reservations
  • Act as a liaison between Members and any department necessary.
  • Any other duties as assigned upon more training.
  • Follows all club rules and regulations.
  • Be knowledgeable of club information and activities.
  • Upon request, assists with special member events.

QUALIFICATIONS:
  • Minimum 1-2 years' experience in a similar position.
  • Two (2) years of college preferred.
  • Able to work flexible office hours. It may include some holidays.
  • Strong Customer Service aptitude and willingness to go the extra mile to satisfy members.
  • Professional presentation always.
  • Attention to detail.
  • Excellent Organizational Skills.
  • Strong Communication Skills.
  • Proficient Computer skills - Microsoft Office, Outlook, and Excel.
  • Understand Large Language i.e. Chat GPT.
This is a Full-Time role- 5 days per week: Monday-Friday.

Benefits:
  • Free Lunch Provided: Fuel up for success.
  • Holiday Bonus: Celebrate the season with an extra boost (after 90 days)
  • Referral Bonuses: Share the love and earn rewards.
  • Scholarship Opportunities: Invest in your education.
  • Holiday Pay: Because your time matters.
  • Partial Uniforms: Look sharp while representing our club.
  • 401k Employer Matching: Secure your financial future.

Apply