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Membership Associate Jobs (NOW HIRING)

YMCA of Greater Brandywine

Membership Associate

Exton, PA · On-site

$15 - $19.06/hr

The Membership Associates build the Y community by providing accurate information and connecting members and non-members with one another, staff members, programs, and resources that will help them ...

FOOTHILLS AREA YMCA

Membership Associate

Seneca, SC · On-site

The Membership Associate at Foothills Area YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Associate responds to member and guest needs and ...

SC AQUARIUM

Membership Associate

Charleston, SC · On-site

$18.50/hr

Lead membership administrative efforts including, but not limited to, membership sales, daily data processes, renewal efforts (ex: direct mail) and weekly onsite fulfillment. Assist with membership ...

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How much do membership associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for membership associate in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

How does a Membership Associate typically collaborate with other departments to enhance member experience?

As a Membership Associate, you'll frequently coordinate with departments such as marketing, customer service, and events to ensure a cohesive and positive experience for members. This may involve sharing member feedback with relevant teams, assisting in the planning and execution of member-exclusive events, and helping to develop targeted communications or promotional materials. Collaboration is essential to identify opportunities for improving retention and engagement, so you'll often participate in cross-functional meetings and projects. These interactions not only enhance the member experience but also help you build valuable relationships within the organization.

What are the key skills and qualifications needed to thrive as a Membership Associate, and why are they important?

To thrive as a Membership Associate, you need strong customer service skills, attention to detail, and experience with membership management or sales, often supported by a high school diploma or relevant work experience. Familiarity with CRM software, membership databases, and point-of-sale systems is typically required. Excellent communication, problem-solving, and interpersonal skills help you build relationships and handle member inquiries effectively. These abilities ensure member satisfaction, retention, and smooth membership operations for the organization.

What does a membership associate do?

A membership associate is responsible for enrolling new members, managing membership records, and providing customer service to existing members. They often use database systems to track memberships and may assist with billing, renewals, and inquiries to ensure member satisfaction.

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Membership Associate jobs near you
Infographic showing various Membership Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,583 per year, or $16.1 per hour.

Membership Associate

George Washington's Mount Vernon

Mount Vernon, VA • On-site

$16/hr

Part-time

Retirement

Posted 20 days ago

Job description

Membership Associate
Part-Time
Position Summary:
George Washington's Mount Vernon is seeking enthusiastic and service-oriented individuals for the role of Membership Associate. Reporting to the Membership Manager, the Membership Associates are frontline ambassadors of Mount Vernon's membership program. They are responsible for promoting onsite membership sales and renewals at various key locations across the estate, including the Ford Orientation Center, the exit of the exhibition gallery, shops, and restaurants. Additionally, they provide concierge-level service to members and help represent the membership program during special evening events.
This part-time position is ideal for individuals who are passionate about history, visitor experience, nonprofit engagement, and who have strong interpersonal and sales skills.
Compensation:
starting at $16.00/hour
Expected Hours:
up to 28 hours per week, including weekends, evenings, and holidays
Key Responsibilities:
  • Promote and facilitate onsite membership sales and renewals at designated locations, including the Ford Orientation Center, the exit of the exhibition galleries, shops, and restaurants.
  • Engage with guests in a friendly, knowledgeable, and persuasive manner to encourage membership enrollment.
  • Provide concierge-level service to current members, offering personalized assistance, information, and access support.
  • Work collaboratively with other departments across the estate to encourage and facilitate membership sales.
  • Represent the membership program during evening events by greeting guests and promoting on-the-spot membership enrollment or upgrades for current members.
  • Represent Mount Vernon at neighborhood or regional events to promote the benefits of being a Mount Vernon member.
  • Maintain a deep understanding of membership benefits, upcoming events, and Mount Vernon's mission to effectively communicate value to prospective and current members.
  • Track and report membership sales activity and member feedback to the Membership Manager.
  • Ensure the proper setup and organization of membership stations and materials.
  • Assist with the coordination of onsite member experiences as needed.

Qualifications:
  • Bachelor's degree in Marketing, Nonprofit Management, Communications, or a related field preferred.
  • Prior experience in customer service, sales, or visitor services, ideally in a museum, historic site, or nonprofit environment.
  • Friendly, outgoing personality with strong interpersonal and communication skills.
  • Sales-minded with the ability to meet performance goals in a visitor-focused environment.
  • Ability to work a flexible schedule on-site, including weekends, holidays, and evening events.
  • Reliable, punctual, and able to work both independently and as part of a team. Ability and willingness to work collaboratively across departments.
  • Genuine interest in American history and the mission of George Washington's Mount Vernon.

Work Environment & Requirements:
  • Position requires standing for extended periods and working both indoors and outdoors in various weather conditions.
  • This is an exclusively on-site position.
  • Must be able to lift up to 20 lbs for event setup or supply restocking.

Benefits:
  • 403(b) Retirement plan with employer matching
  • Employee recognition at 5 years of service
  • Monthly employee events
  • Employee referral program
  • Flexible work schedule
  • On-site Library
  • Discount on Public Event Tickets
  • Discount in the Mount Vernon Shops
  • Discount at the Mount Vernon Inn and The General's Canteen
  • Free Parking

The Mount Vernon Ladies' Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies' Association will not tolerate discrimination or harassment based on any of these characteristics.

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