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Membership Director Jobs (NOW HIRING)

YMCA Of Greater Hartford

Membership Director

Granby, CT · On-site

$55K/yr

Membership Director FLSA Status: Exempt Job Grade: Primary Department: Membership Reports to: Executive Director Revision Date: 02/05/2026 Leadership Level: Leader The YMCA of Greater Hartford is an ...

Intown Golf Club

Membership Director

Dallas, TX · On-site

Membership Director Intown Golf Club (IGC) We are seeking a Membership Director - a dynamic, relationship-driven professional passionate about building community and connecting people through shared ...

Intown Golf Club

Membership Director

Dallas, TX

Membership Director Intown Golf Club (IGC) We are seeking a Membership Director - a dynamic, relationship-driven professional passionate about building community and connecting people through shared ...

Intown Golf Club

Membership Director

Dallas, TX

Membership Director Intown Golf Club (IGC) We are seeking a Membership Director -- a dynamic, relationship-driven professional passionate about building community and connecting people through shared ...

ymcametrowash

Membership Director

Washington, DC · On-site

$53K - $58K/yr

Membership Director Salary Range: $53,000.00 - $58,000.00 Build connections. Strengthen community. Are you ready to grow your career while helping others achieve their goals, build meaningful ...

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YMCA of Greater Dayton

Membership Director

Dayton, OH · On-site

Membership Director Downtown YMCA Dayton, OH Full-Time/Exempt $43,888 - $46,000 /Annually Position Summary: Develops, organizes, and implements high quality YMCA membership, recruitment, and ...

YMCA

Membership Director-Floater

Coppell, TX · On-site

We are currently seeking a Membership Director Floater. Reporting to the Senior Vice President of Membership and Wellness, this position is responsible for generating and membership operation ...

YMCA of Greater Dayton

Membership Director

Dayton, OH · On-site

$43K - $46K/yr

Description Membership Director Downtown YMCA Dayton, OH Full-Time/Exempt $43,888 - $46,000 /Annually Position Summary: Develops, organizes, and implements high quality YMCA membership, recruitment ...

YMCA of Youngstown

Membership Director

Boardman, OH · On-site

$43K - $45K/hr

Membership Director Job Grade: 11 FLSA Status: Exempt Job Code: A3 Status: Full-Time Leadership Level: Team Leader Reports to: Executive Director Revision Date: 07/07/2026 POSITION SUMMARY: This ...

New

YMCA

Membership Director

Roanoke, VA · On-site

$48K - $53K/yr

Ymca Careers Similar Positions Membership Director DD & Velma Davis Family YMCA Director of Membership and Community Involvement Champaign County YMCA Association Director of Membership YMCA of ...

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Membership Director information

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$56.7K

$114.5K

How much do membership director jobs pay per year?

As of Jul 13, 2026, the average yearly pay for membership director in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

How does a Membership Director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What Does a Membership Director Do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What does a Membership Director do?

A Membership Director is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as a club, association, or nonprofit. They develop and implement strategies to attract new members, manage member services, and analyze membership trends to improve offerings. Additionally, they often coordinate events, communicate with current and prospective members, and work closely with other departments to ensure the organization's membership goals are met.
More about Membership Director jobs
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What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
Who are the top companies hiring for Membership Director jobs? The top employers for Membership Director jobs are:
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Membership Director jobs near you
Infographic showing various Membership Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,684 per year, or $27.3 per hour.
Membership Director

Membership Director

YMCA Of Greater Hartford

Granby, CT • On-site

$55K/yr

Full-time

Posted 24 days ago

Job description

YMCA of Greater hartford Job Description

Job Title: Membership Director

FLSA Status: Exempt Job Grade:

Primary Department: Membership

Reports to: Executive Director

Revision Date: 02/05/2026 Leadership Level: Leader

The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.

POSITION SUMMARY:

Under the direction of the Executive Director, the Membership Director is responsible for the overall planning, development, implementation and follow-through of the membership sales and engagement process and providing leadership and direction to the Membership staff for assigned branch. The Membership Director ensures that all membership strategies and procedures are implemented at the branch level and acts as a champion and spokesperson for the GHYMCA membership initiatives in the community.

ESSENTIAL FUNCTIONS:

  • Creates a warm and welcoming environment for all who enter the building, communicate and build relationships with members
  • Leads Membership team with positive, ‘can do’ attitude, ensures policies and procedures are followed and creates opportunities to increase staff engagement
  • Fosters a climate of innovation and engagement, ensuring that all sales and net activity goals are met
  • Implements strategies that support the recruitment of new members and retention of current members and meet related goals
  • Acts as lead for member value added child watch service areas which enhance and have a positive impact on member satisfaction
  • Recruits, hires, trains, supervises, provides professional development opportunities and when necessary, terminates all Membership staff, provide supervision to other staff as needed (i.e. Child Watch or Amazing Kids)
  • Develops and maintains budget, monitors expenses and generates reports as needed
  • Manages financial assistance budget, reviews and approves financial assistance awards.
  • Monitors payroll expenditures and ensures that they are within budget, takes appropriate steps to address issues as identified
  • Identify membership trends, provide solutions to improve collections
  • Develops and implements membership sales and retention plans, including marketing and promotion
  • Utilize software systems to set up programs, run and analyze reports
  • Resolve member complaints in a positive and expedient manner
  • Monitor member satisfaction via surveys, recommend/implement changes to increase satisfaction ratings
  • Ensure proper signage/marketing/branding
  • Develops and distributes all membership communication and marketing pieces in accordance with Association guidelines
  • Implement and monitor branch social media platforms in accordance with Association guidelines
  • Represents the GHYMCA in business and community groups, develops working relationships with local business/community groups
  • Develops and implements recognition program for members
  • Develops and implements processes and procedures to ensure high quality customer service
  • Prospects, secures and services Corporate memberships
  • Plan and attend new member acquisition and current member retention events
  • Plan and organize team meetings
  • Coordinate/participate in fundraising activities
  • Final approval for any membership refunds
  • Act as Director on Duty as assigned
  • Attend meetings as assigned
  • Other related duties as assigned

QUALIFICATIONS:

  1. Bachelor's degree in related field preferred or Equivalent combination of education and experience.
  2. YMCA Team Leader certification preferred.
  3. Previous supervisory experience in customer service preferred.
  4. Excellent computer skills, working knowledge of Excel, Work and Outlook, and understanding of data collection/ability to gather and monitor information.
  5. Demonstrated analytical and critical thinking skills.
  6. Be flexible and be able to multi-task.

PHYSICAL REQUIREMENT:

  • Ability to walk, stand, and sit (including on the floor) for long periods of time.
  • Must be able to lift and/or assist children up to 30 pounds in weight.
  • Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.
  • Must be able to use office equipment
  • Must be able to travel via privately maintained vehicle within service area