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Membership Director Jobs (NOW HIRING)

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Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

Membership Director - Swysh Den Basketball Position Overview Swysh Den Basketball is seeking a dynamic, relationship-driven Membership Director to lead member experience, retention, and growth across ...

New

Membership Director

Lincoln, NE · On-site

$60K - $100K/yr

You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You ...

You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You ...

Be Seen First

Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

Membership Director - Swysh Den Basketball Position Overview Swysh Den Basketball is seeking a dynamic, relationship-driven Membership Director to lead member experience, retention, and growth across ...

New

Be Seen First

Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

Membership Director - Swysh Den Basketball Position Overview Swysh Den Basketball is seeking a dynamic, relationship-driven Membership Director to lead member experience, retention, and growth across ...

New

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

Membership Coordinator

Needham, MA · On-site

$22 - $25/hr

Under the direction of the Membership Director, the Membership Coordinator is responsible for providing exceptional customer service to members and program participants, promoting the benefits of ...

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

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Membership Director information

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$29K

$56.7K

$114.5K

How much do membership director jobs pay per year?

As of May 30, 2026, the average yearly pay for membership director in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What Does a Membership Director Do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What are the key skills and qualifications needed to thrive as a Membership Director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

How does a Membership Director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

What cities are hiring for Membership Director jobs? Cities with the most Membership Director job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
What states have the most Membership Director jobs? States with the most job openings for Membership Director jobs include:
Infographic showing various Membership Director job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 68% Full Time, 24% Part Time, 3% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,684 per year, or $27.3 per hour.

Basketball - Membership Director

Swysh Den Basketball

Scottsdale, AZ • On-site

$40.90K - $53.50K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Membership Director – Swysh Den Basketball

Position Overview

Swysh Den Basketball is seeking a dynamic, relationship-driven Membership Director to lead member experience, retention, and growth across our basketball community. This role is responsible for overseeing all membership operations, creating exceptional customer experiences, and building strong relationships with athletes, families, and community partners.

The ideal candidate is highly organized, energetic, service-oriented, and passionate about youth development, basketball culture, and community engagement.

Key Responsibilities

Membership Growth & Retention

  • Drive membership sales and renewal strategies to increase retention and overall membership growth
  • Build and maintain strong relationships with athletes, parents, trainers, and community members
  • Conduct facility tours and assist prospective members through the enrollment process
  • Develop initiatives that enhance member satisfaction and engagement

Customer Experience

  • Serve as the primary point of contact for member concerns, questions, and support
  • Ensure every member experiences a welcoming, professional, and high-energy environment
  • Oversee onboarding processes for new members and families
  • Maintain consistent communication with members regarding programming, events, and updates

Operations & Administration

  • Manage membership database, billing systems, and account records
  • Monitor membership metrics, retention rates, and revenue goals
  • Coordinate scheduling and communication related to memberships and facility access
  • Collaborate with coaching staff and leadership to improve operational efficiency

Community & Brand Engagement

  • Help execute community outreach initiatives, tournaments, events, and partnerships
  • Support marketing efforts through member testimonials, social engagement, and referrals
  • Represent Swysh Den Basketball with professionalism and enthusiasm at all times

Qualifications

  • Previous experience in membership management, customer service, sports management, hospitality, or sales preferred
  • Strong communication and relationship-building skills
  • Highly organized with strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Passion for basketball, youth development, and community engagement
  • Experience with CRM systems, scheduling software, or membership platforms is a plus

Preferred Traits

  • Positive and energetic personality
  • Team-oriented leadership mindset
  • Self-motivated and solutions-driven
  • Comfortable working evenings and weekends as needed for events and programming

Compensation & Benefits

  • Competitive salary based on experience
  • Performance incentives and membership growth bonuses
  • Opportunities for career advancement within Swysh Den Basketball
  • Access to facility programs and events
  • Impactful role in shaping youth and community culture through sports

About Swysh Den Basketball

Swysh Den Basketball is more than a training facility — we are a community dedicated to elevating athletes on and off the court. Our mission is centered around skill development, mentorship, leadership, and creating opportunities through basketball.

“Elevating Community Through Basketball.”

Company Description

Brick and mortar basketball training business!