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Membership Director Jobs (NOW HIRING)

Membership Director

Manhattan, NY · On-site

$41K - $120K/yr

We're looking for a Membership Director with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicating ...

Membership Director

Lincoln, NE · On-site

$60K - $100K/yr

You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You ...

Membership Director Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal. You will work directly with the CEO and COO ...

We are seeking an energetic and relationship-driven Membership Director to join our team at the Plano Family YMCA. This is an exciting opportunity for a leader who loves people, thrives on building ...

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

Membership Coordinator

Needham, MA · On-site

$22 - $25/hr

Under the direction of the Membership Director, the Membership Coordinator is responsible for providing exceptional customer service to members and program participants, promoting the benefits of ...

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

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Membership Director information

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$29K

$56.7K

$114.5K

How much do membership director jobs pay per year?

As of Jul 14, 2026, the average yearly pay for membership director in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

How does a Membership Director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What Does a Membership Director Do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What does a Membership Director do?

A Membership Director is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as a club, association, or nonprofit. They develop and implement strategies to attract new members, manage member services, and analyze membership trends to improve offerings. Additionally, they often coordinate events, communicate with current and prospective members, and work closely with other departments to ensure the organization's membership goals are met.
What cities are hiring for Membership Director jobs? Cities with the most Membership Director job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
What states have the most Membership Director jobs? States with the most job openings for Membership Director jobs include:
Infographic showing various Membership Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,684 per year, or $27.3 per hour.
Membership Director

Membership Director

YMCA of Greater Kansas City

Kansas City, MO • On-site

$50K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


Job description

Overview
Join the YMCA of Greater Kansas City as a Membership Director, leading membership engagement, retention, and customer service operations at the Cleaver Family YMCA. This full-time leadership role oversees member onboarding, sales, and community outreach while fostering a welcoming, relationship-based culture that strengthens connection and belonging. You'll develop and execute strategies to grow membership, coach and empower your team to deliver exceptional experiences, and collaborate with program and marketing teams to align membership growth goals with community impact.
The Cleaver Family YMCA serves the Brookside, Waldo, and surrounding southtown neighborhoods with a welcoming fitness facility and programs focused on youth development, healthy living, and social responsibility. Cardio and strength training, an indoor pool, a basketball court, pickleball, and Kids Zone are just a few of the ways the Y helps area residents stay well in body, mind, and spirit. Beyond fitness, the Cleaver Y is a true community hub-operating a food pantry and community garden and hosting mobile food distribution events to help address food insecurity in the neighborhood it serves.
At the YMCA, you'll have the opportunity to make a difference every day-helping people of all ages and backgrounds lead healthier, more connected lives.
Hiring Range: $50,000 - $53,000
Benefits Include:
  • Comprehensive package, including health insurance and retirement.
  • Paid time off to support work-life balance.
  • Free YMCA household membership.
  • Opportunities for professional growth and development.

OUR CULTURE:
The YMCA of Greater Kansas City's mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Responsibilities
  • Lead membership, engagement, and enrollment operations to recruit and retain members.
  • Develop strategies and systems to enhance member satisfaction, retention, and referrals.
  • Recruit, train, and supervise a dynamic welcome center team and volunteers.
  • Create a strong onboarding and coaching culture that emphasizes exceptional service.
  • Manage new member prospects and achieve daily and weekly outreach goals.
  • Analyze and report membership trends, sales activity, and retention data to drive continuous improvement.
  • Collaborate with program and marketing teams to align membership goals with community needs.
  • Plan and execute events such as open houses, membership drives, and community engagement opportunities.
  • Develop and manage the department budget, ensuring financial goals are met or exceeded.
  • Represent the YMCA at community functions and events to strengthen partnerships and visibility.
  • Serve as a key member of the center management and association membership leadership teams.

Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum three years' experience in membership, customer experience, or sales management-preferably in a fitness, recreation, or nonprofit setting.
  • At least two years' of leadership experience in hiring, training, and managing staff or teams.
  • Proven record of meeting or exceeding membership or sales goals.
  • Strong skills in communication, motivation, and relationship building.
  • Ability to analyze data and make informed, strategic decisions.
  • Passion for delivering high-quality experiences and advancing the Y's mission.
  • Intermediate computer skills (email, CRM or member management software, and MS Office).