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Membership Director Jobs (NOW HIRING)

Bloc Fitness

Membership Director

Elko, NV · On-site

The Membership Director plays a key role in this growth by owning the member journey from first contact through long-term retention. This is an outcome-driven, part-time leadership role focused on ...

The Bay Club Company

Membership Director

San Diego, CA · On-site

The Membership Director is responsible for generating and maintaining all topline revenue production for his/her designated Clubs or Campus. This position reports to the Vice President of Membership.

YMCA

Membership Director

Butler, PA · On-site

$43K - $53K/yr

The Membership Director is responsible for supporting all membership retention and sales activities to achieve stated goals, including increase member satisfaction, reduce member terminations and ...

KemperSports

Membership Director

North Stonington, CT · On-site

Organize the production of membership kits for sales calls, blitzes and direct mail. * Develop procedures for processing prospective members' applications. Monitor implementation to ensure they are ...

Crunch Fitness

Membership Director

Manhattan, NY · On-site

$41.60K - $120K/yr

We're looking for a Membership Director with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicating ...

YMCA of Greater Dayton

Membership Director

Minster, OH

$43.89K - $46K/yr

Membership Director Grand Lake Health/Premier Health North and South YMCA Celina and Minster, OH Full-Time/Exempt $43,888 - $46,000 /Annually *Time will be spent at both GLHPH North and South*

YMCA

Membership Director

Hutchinson, KS · On-site

$18.75 - $25/hr

Under the guidance of the Senior Program/Branch Director, the Membership Director provides leadership and management for the branch member services, staff, budget and fundraising in accordance with ...

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$29K

$56.7K

$114.5K

How much do membership director jobs pay per year?

As of May 29, 2026, the average yearly pay for membership director in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What Does a Membership Director Do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What are the key skills and qualifications needed to thrive as a Membership Director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

How does a Membership Director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

More about Membership Director jobs
What cities are hiring for Membership Director jobs? Cities with the most Membership Director job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
Who are the top companies hiring for Membership Director jobs? The top employers for Membership Director jobs are:
What states have the most Membership Director jobs? States with the most job openings for Membership Director jobs include:
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Membership Director jobs near you
Infographic showing various Membership Director job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 68% Full Time, 24% Part Time, 3% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,684 per year, or $27.3 per hour.

Membership Director

Bloc Fitness

Elko, NV • On-site

Part-time

Retirement

Posted 15 days ago

Job description

Description:

Bloc Fitness stands by the motto BE FIT. LIVE WELL. We strive to spread our mission within our community and positively impact on the overall health and well-being of others by offering a state-of-the-art fitness and wellness center.

Bloc Fitness is a growing, community-driven gym built on high standards, meaningful relationships, and a commitment to doing things the right way. We are in an exciting phase of growth and refinement, creating opportunities for leaders who want to make a real impact in a small but ambitious business.


The Membership Director plays a key role in this growth by owning the member journey from first contact through long-term retention. This is an outcome-driven, part-time leadership role focused on execution, accountability, and measurable results rather than presence-based management. The right candidate will thrive in a fast-moving environment, take ownership of key metrics, and help shape the future of Bloc Fitness as the business continues to evolve.


Core Responsibilities

1. Membership Sales & Conversion

  • Own lead management and follow-up process
  • Ensure timely and professional response to all new inquiries
  • Conduct or oversee tours and membership consultations
  • Track and improve tour-to-member conversion rates
  • Facilitate and oversee community engagement events (Approximately 1 per month)

2. New Member Onboarding

  • Oversee the onboarding process from sign-up through the first 90 days
  • Ensure orientations are scheduled and completed in a timely manner
  • Collaborate with coaching staff to deliver a consistent onboarding experience

3. Retention & Member Experience

  • Monitor membership retention and cancellation trends
  • Implement proactive retention touchpoints and outreach
  • Address escalated member concerns related to onboarding and experience

4. Systems, Reporting & Accountability

  • Maintain accurate membership data and reporting
  • Track key performance indicators (KPIs) and share regular summaries with leadership
  • Ensure sales and onboarding systems and processes are followed consistently

5. Cross-Functional Collaboration

  • Collaborate with coaching and operations staff to support sales and retention efforts
  • Reinforce established standards and expectations
  • Escalate issues or barriers to leadership as appropriate

Note: This role does not include direct staff supervision, scheduling authority, or disciplinary responsibility.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

  • Lead response time
  • Tour-to-member conversion rate
  • Net membership growth
  • 30/60/90-day retention metrics
  • Accuracy and consistency of reporting

Performance is evaluated based on outcomes, not hours worked.


Benefits Overview: Eligible for 401k after 90 days of employment


Requirements:

Qualifications & SkillsRequired Qualifications

  • Experience in membership sales, client success, or a similar role
  • Strong communication and interpersonal skills
  • Ability to manage priorities independently and meet deadlines
  • Comfort working with data, metrics, and performance tracking
  • Ability lift/load supplies for events up to 30lbs

Preferred Qualifications

  • Experience in fitness, wellness, or service-based industry
  • Familiarity with CRM or membership management systems
  • Proven ability to improve conversion or retention metrics

Professional Expectations

  • Maintain a high level of professionalism in all interactions
  • Demonstrate accountability and follow-through
  • Accept feedback and implement changes promptly
  • Adhere to company policies and standards