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Membership Director Jobs (NOW HIRING)

YMCA of Greater Boston

Membership Director

Needham, MA

$58K - $62K/yr

Under the direction of the Senior Program Director, and in the accordance with the policies of the YMCA of Greater Boston, the Membership Sales and Services Director is responsible for membership ...

SEIU Local 1021

Membership Director

Oakland, CA · On-site

$141K - $162K/yr

In this role, the Membership Director directs, modernizes, and administers the core day-to-day functions, including union dues/political funds administration, per capita payments, and bargaining unit ...

YMCA of Greater Dayton

Membership Director

Dayton, OH

$43K - $46K/yr

Membership Director Downtown YMCA Dayton, OH Full-Time/Exempt $43,888 - $46,000 /Annually Position Summary: Develops, organizes, and implements high quality YMCA membership, recruitment, and ...

New

YMCA of Greater Dayton

Membership Director

Dayton, OH

$43K - $46K/yr

Membership Director Downtown YMCA Dayton, OH Full-Time/Exempt $43,888 - $46,000 /Annually Position Summary: Develops, organizes, and implements high quality YMCA membership, recruitment, and ...

New

YMCA

Membership Director

Montgomery, AL · On-site

$45K - $50K/yr

The Membership Director will oversee the day-to-day operations of the Membership Services and Childwatch at the Bell Road YMCA by ensuring a welcoming environment for all. OUR CULTURE: Our mission ...

The Fitness Equation

Membership Director

Chantilly, VA · On-site

The Fitness Equation is looking for a professional, performance-driven Membership Director. Responsibilities * Building, leading, and developing a team of skilled, successful Fitness Consultants ...

The Fitness Equation

Membership Director

Ashburn, VA · On-site

The Fitness Equation is looking for a professional, performance-driven Membership Director. Responsibilities * Building, leading, and developing a team of skilled, successful Fitness Consultants ...

AURORA

Membership Director

New York, NY · On-site

$240K/yr

Membership Director Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal. You will work directly with the CEO and COO ...

AURORA

Membership Director

New York, NY · On-site

$240K/yr

Membership Director Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal. You will work directly with the CEO and COO ...

Crunch Fitness

Membership Director

Manhattan, NY · On-site

$41K - $120K/yr

We're looking for a Membership Director with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicating ...

Genesis Health Clubs

Membership Director

Lincoln, NE

$60K - $100K/yr

You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You ...

Genesis Health Clubs

Membership Director

Lincoln, NE · On-site

$60K - $100K/yr

You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You ...

AURORA

Membership Director

New York, NY · On-site

$240K/yr

Membership Director Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal. You will work directly with the CEO and COO ...

Decentralized Masters

Membership Director

Miami, FL · Remote

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

Decentralized Masters

Membership Director

New York, NY · Remote

What is Decentralized Masters? Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital.

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Membership Director information

See salary details

$29K

$56.7K

$114.5K

How much do membership director jobs pay per year?

As of Jun 27, 2026, the average yearly pay for membership director in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

How does a Membership Director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What Does a Membership Director Do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What does a Membership Director do?

A Membership Director is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as a club, association, or nonprofit. They develop and implement strategies to attract new members, manage member services, and analyze membership trends to improve offerings. Additionally, they often coordinate events, communicate with current and prospective members, and work closely with other departments to ensure the organization's membership goals are met.
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Membership Director jobs near you
Infographic showing various Membership Director job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,684 per year, or $27.3 per hour.
Membership Director

Membership Director

YMCA of Greater Boston

Needham, MA

$58K - $62K/yr

Full-time

Posted 23 days ago

YMCA Of Greater Boston rating

5.2

Company rating: 5.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

602nd of 689 rated non-profit organizations

Job description

Description

Position Summary: 
 Under the direction of the Senior Program Director, and in the accordance with the policies of the YMCA of Greater Boston, the Membership Sales and Services Director is responsible for membership sales and service at the Charles River branch and will work closely with the Healthy Living Director to ensure membership retention. This individual handles all membership inquiries (phone, email, in person), trains and oversees all staff who handle membership inquiries, and establishes and leads a culture of excellent member service throughout the branch. 

Key Responsibilities

Key Functions/Responsibilities:


·       Hire, on-board, train, supervise, and evaluate Welcome Center staff 

·       Hire, on-board, train, supervise, and evaluate Childwatch Staff

·       Meet and exceed monthly and annual membership prospecting and sales goals

·       Adhere to systems that ensure consistent prospect and new member tracking and follow-up

·       Implement process for handling membership inquiries via phone and email.

·       Manage prospects through: leads, tours, walk-in’s, no joins, phone inquiries, referrals, corporate wellness partners, guest passes, terminations, and prospects from campaigns

·       Demonstrate consistent excellence in sales and new member materials, presentations, closing techniques, telephone and in-person service, and prospective member engagement

·       Ensure all new members receive Getting Started appointments.

·       Work closely with Healthy Living Director to provide Personal Training and Get Started appointments 15- 25% of work week 

·       Follow Listen 360 feedback and report results

·       Work with program directors to develop or enhance programs that meet the needs of groups of members

·       Assist in the planning and execution of special events and services such as Healthy Kids Day, Annual 4th of July Road Race, Annual Giving Gala, health fairs, open houses, media events, membership drives and the Annual Campaign

·       Role model strong fiscal stewardship by developing and managing the Membership Budget

·       Under the direction of the executive director, actively lead one area of the annual campaign to help achieve annual development goals

·       Utilizing Listen First skills, engage in active listening with members in order to build relationships, understand individual’s goals and interests and take the initiative to assist in the achievement of those goals

·       Participate in staff meetings, Board of Director meetings, and professional trainings as appropriate

·       Maintain a professional image and manner consistent with the YMCA mission and goals

Skills, Knowledge & Expertise

Required Training/ Certifications:


·       Child Abuse Prevention (or within 30 days of employment) 

·       Respect in the Workplace (or within 30 days of employment)

·       Oxygen Administration, First Aid, CPR/AED for the Professional Rescuer

·       Others to be determined



Education/Experience: 




·       Bachelor’s degree required

·       At least three – five years’ experience in sales/marketing and/or the Health and Wellness field member services. 

·       Proven ability to establish and maintain favorable relationships required.
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