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Membership Assistant Jobs (NOW HIRING)

Train and assist work study student(s) and hourly employees with data processing. * Maintain procedural manuals and training materials for membership processing and fulfillment. * Assist with the ...

Front Desk Assistant Manager

Madison, WI · On-site

$17.75 - $22.25/hr

MEMBERSHIP Assistant Front Desk Manager FREE YMCA MEMBERSHIP Come join the YMCA of Dane County WHERE WORK IS PLAY ! The YMCA - West is looking for a energetic, positive and creative sales minded ...

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

Front Desk Assistant Manager

Madison, WI · On-site

$17.75 - $22.25/hr

MEMBERSHIP Assistant Front Desk Manager FREE YMCA MEMBERSHIP Come join the YMCA of Dane County WHERE WORK IS PLAY ! The YMCA - West is looking for a energetic, positive and creative sales minded ...

Front Desk Assistant Manager

Madison, WI

$17.75 - $22.25/hr

MEMBERSHIP Assistant Front Desk Manager FREE YMCA MEMBERSHIP Come join the YMCA of Dane County WHERE WORK IS PLAY ! The YMCA - West is looking for a energetic, positive and creative sales minded ...

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

Maintain dining service and quality standards for PCC membership. * Assist team with day-to-day supervision of dining room service and staff Duties and Responsibilities As necessary to operate the ...

Maintain dining service and quality standards for PCC membership. * Assist team with day-to-day supervision of dining room service and staff Duties and Responsibilities As necessary to operate the ...

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

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Membership Assistant information

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$6

$19

$33

How much do membership assistant jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for membership assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Membership Assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a Membership Assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a Membership Assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

More about Membership Assistant jobs
What cities are hiring for Membership Assistant jobs? Cities with the most Membership Assistant job openings:
What are the most commonly searched types of Membership jobs? The most popular types of Membership jobs are:
Who are the top companies hiring for Membership Assistant jobs? The top employers for Membership Assistant jobs are:
What states have the most Membership Assistant jobs? States with the most job openings for Membership Assistant jobs include:
Infographic showing various Membership Assistant job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 43% Full Time, 48% Part Time, 1% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Membership & Engagement Specialist

MEDICAL & CHIRURGICAL FACULTY OF MA

Baltimore, MD • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Membership & Engagement Specialist
Full-Time | Exempt (Salaried)

MedChi, The Maryland State Medical Society, is seeking an energetic and relationship-driven Membership & Engagement Specialist to help strengthen and grow Maryland's largest physician membership organization.
This position plays a critical role in membership recruitment, retention, engagement, and outreach. The ideal candidate is a self-starter who enjoys building relationships, identifying opportunities for growth, analyzing trends, and developing strategies that enhance the member experience. This role serves as a key ambassador for MedChi and works closely with physician leaders, component medical societies, prospective members, and internal teams to ensure members recognize and receive value from their MedChi membership.
Reporting to the Chief Experience Officer, the Membership & Engagement Specialist will be responsible for supporting membership growth initiatives, increasing member engagement, strengthening relationships with component societies, and helping advance MedChi's mission of serving Maryland physicians.
Key ResponsibilitiesMembership Growth & Retention
  • Develop and implement membership recruitment and retention initiatives.
  • Conduct outreach to prospective, current, and former members to increase engagement and membership participation.
  • Identify opportunities to strengthen membership value and improve retention rates.
  • Support membership campaigns and promotional initiatives designed to grow membership.
  • Assist in developing strategies to increase member participation in MedChi programs, services, events, and advocacy efforts.
Member Relations & Engagement
  • Serve as a primary point of contact for MedChi members and component medical societies.
  • Build and maintain strong relationships with physicians, physician leaders, and healthcare stakeholders throughout Maryland.
  • Provide exceptional customer service and timely responses to member inquiries.
  • Coordinate targeted communications to increase awareness of member benefits, resources, programs, and events.
  • Gather and analyze member feedback to identify trends and opportunities for improvement.
Outreach & Business Development
  • Represent MedChi at meetings, conferences, medical society events, and membership outreach activities.
  • Develop relationships with residency programs, medical students, young physicians, and healthcare organizations to promote membership opportunities.
  • Support strategic outreach initiatives that expand MedChi's presence and visibility across Maryland.
  • Collaborate with internal teams to identify partnership opportunities and enhance member engagement.
Data Analysis & Reporting
  • Track membership trends, engagement metrics, recruitment efforts, and retention outcomes.
  • Maintain accurate membership records and databases.
  • Prepare reports, dashboards, and recommendations to support membership strategy and decision-making.
  • Utilize membership data to identify opportunities for growth and targeted outreach.
Events & Administrative Support
  • Assist with planning and execution of membership meetings, networking events, leadership programs, and conferences.
  • Coordinate event logistics, registrations, attendee communications, and on-site support.
  • Prepare reports, meeting materials, and presentations as needed.
  • Support special projects and other duties as assigned.
Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • Experience in membership services, association management, business development, customer success, nonprofit organizations, healthcare, sales, or relationship management preferred.
  • Strong interpersonal and relationship-building skills.
  • Excellent written and verbal communication abilities.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple projects and priorities simultaneously.
  • Analytical mindset with the ability to interpret data and identify trends.
  • Self-motivated and comfortable working independently.
  • Proficiency in Microsoft Office Suite and experience with databases, CRM systems, association management systems, or membership platforms preferred.
  • Willingness to travel throughout Maryland and attend occasional evening or weekend events.
Preferred Characteristics
  • Outgoing and highly professional communicator.
  • Strong networking and relationship-development skills.
  • Strategic thinker with a customer-service mindset.
  • Passion for physician advocacy, healthcare, and membership engagement.
  • Ability to identify opportunities, solve problems, and drive results.
Join MedChi and help strengthen the voice of Maryland physicians while building meaningful relationships that support the future of medicine.
Salary, Schedule & Benefits

  • Salary: $45,000–$55,000 annually, commensurate with experience
  • Schedule: Monday–Friday, 9:00 a.m.–5:00 p.m., with occasional additional hours
  • Work Model: Hybrid option available after six months (subject to approval)
  • Location: Baltimore/Annapolis area
Benefits include:

  • Medical, dental, and vision coverage
  • HSA or flexible spending accounts with employer contribution
  • 401(k) with employer match and safe harbor
  • Life insurance and long‑term disability
  • Paid leave and free parking