ZipRecruiter

Log In

1

Membership Operations Jobs (NOW HIRING)

Vertical Avi

Membership Manager

Alexandria, VA · On-site

This role oversees membership operations, drives process improvements, and is accountable for achieving membership and revenue goals. The Manager will be a key partner in advancing VAI's membership ...

Vertical Avi

Membership Manager

Alexandria, VA · Hybrid

This role oversees membership operations, drives process improvements, and is accountable for achieving membership and revenue goals. The Manager will be a key partner in advancing VAI's membership ...

Smithbucklin

Membership Senior Coordinator

Washington, DC · On-site

$70K - $74K/yr

C., is looking for a Senior Coordinator, Membership & Operations to join our Association Management team in our Washington, DC office . Representing the majority of our client organizations, the ...

Swysh Den Basketball

Be Seen First

Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

This role is responsible for overseeing all membership operations, creating exceptional customer experiences, and building strong relationships with athletes, families, and community partners. The ...

New

next page

Showing results 1-20

People also search for

All JobsMembership Operations Jobs

Membership Operations information

See salary details

$11

$21

$31

How much do membership operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for membership operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Operations professional, and why are they important?

To thrive in Membership Operations, you need strong organizational skills, attention to detail, and experience in customer service or membership management, often supported by a relevant degree. Familiarity with membership management systems (such as Salesforce or MemberClicks), CRM tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in supporting and retaining members. These skills ensure efficient membership processes, high member satisfaction, and the smooth operation of membership programs.

What are the typical challenges faced in a Membership Operations role, and how can they be addressed?

One common challenge in Membership Operations is maintaining accurate member data while handling a high volume of inquiries and updates. Balancing efficiency with personalized customer service can be demanding, especially during peak renewal periods. Staying organized with robust CRM systems and clear communication protocols helps ensure smooth operations and member satisfaction. Additionally, close collaboration with marketing, finance, and IT teams is essential to streamline processes and resolve issues quickly.

What are Membership Operations?

Membership Operations refers to the processes and teams responsible for managing and supporting a membership program within an organization. This includes handling member enrollment, renewals, payments, data management, customer service, and ensuring members receive their benefits. The goal of Membership Operations is to create a seamless experience for members, maintain accurate records, and support the organization’s growth and engagement strategies. Roles in this area often collaborate with marketing, IT, and finance teams to deliver a positive member experience.

What is the difference between Membership Operations vs Membership Coordinator?

AspectMembership OperationsMembership Coordinator
ResponsibilitiesOversees membership processes, manages databases, handles renewals, and improves member engagement strategies.Assists with member onboarding, processes membership applications, and provides customer service to members.
Required SkillsData management, administrative skills, communication, and understanding of membership systems.Customer service, communication, organization, and basic database skills.
Work EnvironmentTypically in an office setting, working with membership databases and administrative teams.Office environment, often interacting directly with members and supporting membership activities.

Membership Operations roles focus on managing and optimizing the entire membership process, including data management and strategic engagement. In contrast, Membership Coordinators primarily handle member interactions, onboarding, and support tasks. Both roles require strong organizational skills, but Membership Operations positions often involve more technical and strategic responsibilities.

More about Membership Operations jobs
What job categories do people searching Membership Operations jobs look for? The top searched job categories for Membership Operations jobs are:
Membership Operations jobs near you
Membership Operations Specialist

Membership Operations Specialist

Girl Scouts of Northeastern New York

Albany, NY • On-site

$20 - $22/hr

Full-time

Posted 9 days ago

Job description

Join a mission-driven team that supports girls, families, and volunteers across Northeastern NY! GSNENY is seeking a Membership Operations Specialist to ensure smooth, accurate membership processes and provide exceptional customer service throughout the membership journey.
The hourly rate range for this position is $20-$22 per hour, depending on experience.What You'll Do
  • Coordinate and confirm community membership events; support field recruitment and post-event follow-up.
  • Enter, track, and follow up on leads in Salesforce to guide families into Girl Scouts.
  • Maintain accurate membership records and assist with routine membership reporting.
  • Support onboarding for new members and volunteers, including communications and required documentation.
  • Respond to membership inquiries with prompt, helpful customer service.
  • Collaborate with internal teams to ensure a seamless and consistent member experience.
What You Bring
  • Strong customer service mindset with clear written and verbal communication skills.
  • High attention to detail and accuracy in data entry and information management.
  • Ability to manage multiple priorities during high-volume periods.
  • Problem-solving skills to investigate issues and recommend solutions.
  • Ability to work collaboratively across teams and maintain discretion with sensitive information.
Required Experience & Skills
  • Advanced proficiency with Salesforce or similar CRM/database.
  • Advanced proficiency with Microsoft Excel and other Office tools, including formulas and pivot tables.
  • Experience in administrative operations, customer service, or support roles.
  • Experience supporting onboarding workflows or service processes.
  • Commitment to data integrity and accuracy.
  • Flexibility to support occasional evening/weekend events during peak membership seasons.
Don't meet every requirement? Studies have shown that women and BIPOC professionals are less likely to apply to jobs unless they meet every single qualification. At GSNENY, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly, we encourage you to apply. You might be just the right candidate for this or other roles.

Apply