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Membership Operations Jobs (NOW HIRING)

Intown Golf Club

Membership Director

Dallas, TX · On-site

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience. Collaborate Cross-Functionally ...

Gansevoort Hotel Group

Membership Concierge

Manhattan, NY · On-site

$17 - $22/hr

Promote events, programming, and club offerings Oversee Membership Operations * Manage onboarding, renewals, billing, and account updates * Maintain accurate and up-to-date member records within CRM ...

The h.wood Group

Membership Coordinator

West Hollywood, CA · On-site

$75K - $85K/yr

Membership Operations * Own the day-to-day administration and integrity of the Club's membership database and CRM platform (PeopleVine) * Ensure all member records, profiles, billing information ...

YMCA

Membership Director

Boardman, OH · On-site

$50K/yr

Experience supervising employees, managing department operations, budgets, financial performance ... MEMBERSHIP GROWTH, SALES & COMMUNITY ENGAGEMENT-Leads the branch's membership growth strategy ...

Invited

Membership Manager

Houston, TX

Job Summary The Membership Manager is responsible for the day-to-day oversight of membership operations and supporting the Membership Director in achieving the club's membership sales goals. This ...

Invited Clubs

Membership Manager

Houston, TX

Job Summary The Membership Manager is responsible for the day-to-day oversight of membership operations and supporting the Membership Director in achieving the club's membership sales goals. This ...

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Membership Operations information

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How much do membership operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for membership operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the typical challenges faced in a membership operations role, and how can they be addressed?

One common challenge in Membership Operations is maintaining accurate member data while handling a high volume of inquiries and updates. Balancing efficiency with personalized customer service can be demanding, especially during peak renewal periods. Staying organized with robust CRM systems and clear communication protocols helps ensure smooth operations and member satisfaction. Additionally, close collaboration with marketing, finance, and IT teams is essential to streamline processes and resolve issues quickly.

What are the key skills and qualifications needed to thrive as a membership operations professional?

To thrive in Membership Operations, you need strong organizational skills, attention to detail, and experience in customer service or membership management, often supported by a relevant degree. Familiarity with membership management systems (such as Salesforce or MemberClicks), CRM tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in supporting and retaining members. These skills ensure efficient membership processes, high member satisfaction, and the smooth operation of membership programs.

What is the difference between Membership Operations vs Membership Coordinator?

AspectMembership OperationsMembership Coordinator
ResponsibilitiesOversees membership processes, manages databases, handles renewals, and improves member engagement strategies.Assists with member onboarding, processes membership applications, and provides customer service to members.
Required SkillsData management, administrative skills, communication, and understanding of membership systems.Customer service, communication, organization, and basic database skills.
Work EnvironmentTypically in an office setting, working with membership databases and administrative teams.Office environment, often interacting directly with members and supporting membership activities.

Membership Operations roles focus on managing and optimizing the entire membership process, including data management and strategic engagement. In contrast, Membership Coordinators primarily handle member interactions, onboarding, and support tasks. Both roles require strong organizational skills, but Membership Operations positions often involve more technical and strategic responsibilities.

What is membership operations?

Membership Operations refers to the processes and teams responsible for managing and supporting a membership program within an organization. This includes handling member enrollment, renewals, payments, data management, customer service, and ensuring members receive their benefits. The goal of Membership Operations is to create a seamless experience for members, maintain accurate records, and support the organization’s growth and engagement strategies. Roles in this area often collaborate with marketing, IT, and finance teams to deliver a positive member experience.
More about Membership Operations jobs
What job categories do people searching Membership Operations jobs look for? The top searched job categories for Membership Operations jobs are:
Membership Operations jobs near you
Infographic showing various Membership Operations job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Membership Director

Intown Golf Club

Dallas, TX • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

Membership Director

Intown Golf Club (IGC)

We are seeking a Membership Director - a dynamic, relationship-driven professional passionate about building community and connecting people through shared experiences. This is a high-impact, front-facing role responsible for developing and managing the club's membership base, cultivating meaningful relationships, and ensuring a vibrant and engaged member culture.

This role reports directly to the General Manager and works closely with the Corporate Membership and Marketing teams to ensure alignment with IGC's brand standards and growth goals.

What You'll Do

Recruit, Qualify, and Onboard New Members - Identify, engage, and convert prospective members through calls, tours, and events. Ensure all applicants align with the club's culture and membership criteria.

Drive Membership Growth - Collaborate with the marketing team to develop campaigns and host events that generate excitement and awareness, leading to new member acquisition and retention.

Foster Member Relationships - Maintain ongoing communication with prospective and existing members, ensuring personalized touchpoints that reinforce the club's community ethos.

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience.

Collaborate Cross-Functionally - Partner with operations, marketing, and event teams to align membership initiatives with the overall club experience.

What We're Looking For

Sales & Relationship Expertise - Proven track record of success in sales, business development, or membership management, ideally in hospitality, private clubs, or lifestyle brands.

Driven & Organized Professional - A self-starter with a strong sense of urgency, exceptional communication skills, and attention to detail.

Strategic Thinker & Connector - Understands how to build a strong member network and community culture through thoughtful engagement.

Hospitality Mindset - Passionate about creating warm, welcoming experiences for every prospective and current member.

Experience & Education

  • 3+ years of experience in sales, membership, or client relationship management

  • Bachelor's degree or equivalent experience required

  • Proficient in CRM systems and sales tracking tools

  • Strong written and verbal communication skills

  • Background or passion for golf and hospitality preferred

Why Join Intown Golf Club?

At IGC, you'll have the opportunity to help shape the culture and growth of one of the most innovative private social clubs in the country. You'll build lasting relationships, drive meaningful engagement, and be part of a passionate team redefining modern hospitality.

Compensation & Benefits:

  • Base salary + performance-based commission

  • Medical, dental, and vision insurance

  • Paid time off

  • Growth and leadership opportunities

Apply