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Membership Operations Jobs (NOW HIRING)

Alliant

Membership Operations Specialist

Chicago, IL · On-site

$41K - $59K/yr

Process new membership and deposit accounts by verifying eligibility, completing requirements, and ... operational efficiency Education & Years of Experience * Minimum - High School or Equivalent

Smithbucklin

Membership Manager

Chicago, IL · On-site

Membership Operations * Oversee the day-to-day operations of ISTAT's membership program, including membership administration, corporate and airline membership, member benefits, and customer service.

IASLC

Membership Manager

Denver, CO · On-site

This role develops and implements member engagement initiatives, volunteer programs, and membership operations while using data-driven insights to improve participation, satisfaction, and retention.

NRECA

Director, Membership

Arlington, VA

$157K - $193K/yr

As Director of Membership, you will lead the strategy, operations, and continuous improvement of NRECA 's membership programs and services. This role is responsible for enhancing the member ...

Intown Golf Club

Membership Director

Dallas, TX · On-site

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience. Collaborate Cross-Functionally ...

Intown Golf Club

Membership Director

Dallas, TX

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience. Collaborate Cross-Functionally ...

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Membership Operations information

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How much do membership operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for membership operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the typical challenges faced in a membership operations role, and how can they be addressed?

One common challenge in Membership Operations is maintaining accurate member data while handling a high volume of inquiries and updates. Balancing efficiency with personalized customer service can be demanding, especially during peak renewal periods. Staying organized with robust CRM systems and clear communication protocols helps ensure smooth operations and member satisfaction. Additionally, close collaboration with marketing, finance, and IT teams is essential to streamline processes and resolve issues quickly.

What are the key skills and qualifications needed to thrive as a membership operations professional?

To thrive in Membership Operations, you need strong organizational skills, attention to detail, and experience in customer service or membership management, often supported by a relevant degree. Familiarity with membership management systems (such as Salesforce or MemberClicks), CRM tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in supporting and retaining members. These skills ensure efficient membership processes, high member satisfaction, and the smooth operation of membership programs.

What is the difference between Membership Operations vs Membership Coordinator?

AspectMembership OperationsMembership Coordinator
ResponsibilitiesOversees membership processes, manages databases, handles renewals, and improves member engagement strategies.Assists with member onboarding, processes membership applications, and provides customer service to members.
Required SkillsData management, administrative skills, communication, and understanding of membership systems.Customer service, communication, organization, and basic database skills.
Work EnvironmentTypically in an office setting, working with membership databases and administrative teams.Office environment, often interacting directly with members and supporting membership activities.

Membership Operations roles focus on managing and optimizing the entire membership process, including data management and strategic engagement. In contrast, Membership Coordinators primarily handle member interactions, onboarding, and support tasks. Both roles require strong organizational skills, but Membership Operations positions often involve more technical and strategic responsibilities.

What is membership operations?

Membership Operations refers to the processes and teams responsible for managing and supporting a membership program within an organization. This includes handling member enrollment, renewals, payments, data management, customer service, and ensuring members receive their benefits. The goal of Membership Operations is to create a seamless experience for members, maintain accurate records, and support the organization’s growth and engagement strategies. Roles in this area often collaborate with marketing, IT, and finance teams to deliver a positive member experience.
More about Membership Operations jobs
What job categories do people searching Membership Operations jobs look for? The top searched job categories for Membership Operations jobs are:
Membership Operations jobs near you
Infographic showing various Membership Operations job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Membership Operations Specialist

Alliant

Chicago, IL • On-site

$41K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

Process new membership and deposit accounts by verifying eligibility, completing requirements, and following up on pending applications. Efficiently process loan funding requests by reviewing documentation, coordinating with internal teams for compliance, and managing fund disbursement. Act as the initial point of contact for members, delivering outstanding service in the areas of loan and account opening.
Essential Responsibilities
  • Manage loan funding pipeline and prioritize tasks to meet deadlines, review and audit loan documents
  • Coordinate with underwriters, processors and consultants, and handle funding and disbursement processes including checks, wire transfers, and automatic payments
  • Process membership and accounts and review, qualify, open deposit accounts, specialty accounts like Trust, CD and UTMA and ATM/debit cards
  • Validate membership eligibility, verify documents and signatures for fraud prevention, and handle routine and complex membership inquiries aiming for first-contact resolution.
  • Ensure transactions comply with the Bank Secrecy Act and relevant laws, maintain ethics and privacy directives
  • Participate in software testing and process improvement initiatives to enhance service quality and operational efficiency

Education & Years of Experience
  • Minimum - High School or Equivalent
  • Minimum - 2 Years Loan funding, processing or related

Compensation & Benefits:
Typical hiring range: $41,900.00 to $59,400.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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