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Membership Operations Jobs (NOW HIRING)

Intown Golf Club

Membership Director

Dallas, TX · On-site

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience. Collaborate Cross-Functionally ...

Intown Golf Club

Membership Director

Dallas, TX

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience. Collaborate Cross-Functionally ...

Smithbucklin

Membership Senior Coordinator

Washington, DC · On-site

$70K - $74K/yr

C., is looking for a Senior Coordinator, Membership & Operations to join our Association Management team in our Washington, DC office . Representing the majority of our client organizations, the ...

Intown Golf Club

Membership Director

Dallas, TX

Manage Membership Operations - Maintain CRM records, track analytics, prepare weekly reports for leadership, and ensure a seamless and professional member experience. Collaborate Cross-Functionally ...

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How much do membership operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for membership operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In membership operations, senior roles such as Director or Vice President can reach or exceed a $300,000 annual salary, especially in large organizations or with significant experience and leadership responsibilities. High-level executive positions in various industries also often pay this amount, typically requiring advanced skills, strategic oversight, and extensive industry knowledge.

Is operations a high paying job?

Membership Operations roles can offer competitive salaries, often reflecting the level of responsibility, experience, and industry. Entry-level positions tend to have lower pay, while experienced professionals or managerial roles can earn higher wages, especially in larger organizations or specialized sectors.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like CEOs, CFOs, and other C-suite leaders can earn $500,000 or more annually, often with additional bonuses and stock options. Certain specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs may also reach or exceed this income level, typically requiring extensive experience, advanced skills, and leadership responsibilities.

What is the highest paying job in fitness?

In fitness, the highest paying roles are often executive positions such as fitness directors or owners of large gyms and fitness chains, with salaries reaching six figures or more. Additionally, specialized roles like sports performance coaches or personal trainers with advanced certifications and a strong client base can also earn high incomes. These roles typically require extensive experience, certifications, and business or management skills.

What are the typical challenges faced in a Membership Operations role, and how can they be addressed?

One common challenge in Membership Operations is maintaining accurate member data while handling a high volume of inquiries and updates. Balancing efficiency with personalized customer service can be demanding, especially during peak renewal periods. Staying organized with robust CRM systems and clear communication protocols helps ensure smooth operations and member satisfaction. Additionally, close collaboration with marketing, finance, and IT teams is essential to streamline processes and resolve issues quickly.

What are the key skills and qualifications needed to thrive as a Membership Operations professional, and why are they important?

To thrive in Membership Operations, you need strong organizational skills, attention to detail, and experience in customer service or membership management, often supported by a relevant degree. Familiarity with membership management systems (such as Salesforce or MemberClicks), CRM tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in supporting and retaining members. These skills ensure efficient membership processes, high member satisfaction, and the smooth operation of membership programs.

What is the difference between Membership Operations vs Membership Coordinator?

AspectMembership OperationsMembership Coordinator
ResponsibilitiesOversees membership processes, manages databases, handles renewals, and improves member engagement strategies.Assists with member onboarding, processes membership applications, and provides customer service to members.
Required SkillsData management, administrative skills, communication, and understanding of membership systems.Customer service, communication, organization, and basic database skills.
Work EnvironmentTypically in an office setting, working with membership databases and administrative teams.Office environment, often interacting directly with members and supporting membership activities.

Membership Operations roles focus on managing and optimizing the entire membership process, including data management and strategic engagement. In contrast, Membership Coordinators primarily handle member interactions, onboarding, and support tasks. Both roles require strong organizational skills, but Membership Operations positions often involve more technical and strategic responsibilities.

What are Membership Operations?

Membership Operations refers to the processes and teams responsible for managing and supporting a membership program within an organization. This includes handling member enrollment, renewals, payments, data management, customer service, and ensuring members receive their benefits. The goal of Membership Operations is to create a seamless experience for members, maintain accurate records, and support the organization’s growth and engagement strategies. Roles in this area often collaborate with marketing, IT, and finance teams to deliver a positive member experience.
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What job categories do people searching Membership Operations jobs look for? The top searched job categories for Membership Operations jobs are:
Membership Operations jobs near you
Infographic showing various Membership Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Membership & Operations Senior Associate

Membership & Operations Senior Associate

Smithbucklin

Washington, DC • On-site

$57K/yr

Full-time

Re-posted 16 days ago

Job description

Description
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a Membership & Operations Senior Associate to join our Association Management unit in our Washington DC office.
The Senior Associate plays an integral role in supporting and guiding the nonprofit volunteers and members from our client organizations.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
What You Will Do:
  • Build and sustain strong member relations through attentive detail in handling member requests and volunteer interaction
  • Provide administrative and project support to the client and staff team, including database maintenance and reporting
  • Serve as staff liaison to client member committees
  • Enter and updates records, manage committee rosters, and maintain data accuracy in the database
  • Maintain and update areas of the association website with current information, benefits, member programs, etc.
  • Assist with the preparation of conferences, board meetings and seminars
  • Maintain and update internal operations and organizational documents

This Role Might Be for You If You...
  • You have demonstrated exceptional customer service skills
  • You exhibit strong written and verbal communication skills, with excellent attention to detail
  • You have strong skills in time management and organization
  • You display the ability to work independently and as part of a team

Basic Qualifications:
  • Bachelor's degree or equivalent experience
  • 2-3 years of relevant professional experience, to include customer service and/or administrative support experience
  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to travel 5% of the time

Preferred Qualifications:
  • Practical agency or nonprofit experience is a plus
  • Previous experience with board and committee management is a plus
  • Database management experience is a plus

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $57,000
Equal Employment OpportunityAt Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment. You must be authorized to work in the United States permanently.

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